Mindscape User Reviews

Name: Mindscape: Self Improvement
Rating: 4.5 (113 reviews)

Mindscape: Self Improvement

FireUp Lab, LLC

🌟 Lifestyle

💪 Health & Fitness

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STAY FAR AWAY

These guys pull you in with a "Free" or discounted trial and then continue to charge you. They provide no clear path to cancelation. I thought I had canceled my subscription because the said I had only paid for a 3 month subscription not an annual subscription. However, they continue to charge you every three months. I removed the app from my phone. When I tried to load the app again the only way to do so was to sign up for another subscription. I tried to call Mindscape support but was informed that ne reps were avaible and to send an email. Look on line. This company is widely reported as fraudulently charging subscription fees to people who thought they canceled. STAY AWAY

Mindscape Scam Warning

5 months ago

Response from developer

Hi there, it sounds like there’s been a mix-up! We are a self-improvement app, not the book summary service you have probably used or paid for. We don't offer 3-month subscriptions and have no record of your account or payment. You’ll likely need to contact that web app directly to resolve your billing. We’ve reached out to Apple to have this cleared up!"

Billing

This app keeps billing me every month after I cancelled my account

fcmartel

a year ago

Fraud

I cancelled my free trial and I have been charged every month since March. I have sent emails to every email listed on app and website with no response. My app under subscription has always said no active membership so there is nothing to cancel yet I get charged every month. I even called the number on the website which just rings.

CarrollB254

a year ago

Response from developer

It sounds like there’s a big misunderstanding! We are a self-improvement app, and all our subscriptions are managed directly by Apple. If your App Store says 'no active membership,' then we aren't the ones charging you. It sounds like you're being billed by the 'Mindscape' book summary website instead. Please contact your bank or that website directly, as we have no record of your account or these charges."

Scam clickbait

I can’t get this app to stop billing me. I’m going to have to change my credit card because of this mess.

Gwheeler13

a year ago

Do not give them your credit card!!!

They make it impossible to access your account and cancel the subscription. They will charge your credit card and will not refund your money. You have to go into incognito mode just to get the site to load. SCAM!!!

Eltoroloco2020

a year ago

Response from developer

It sounds like you’ve got the wrong company! We are an App Store mobile app, and all our billing is handled securely by Apple—not directly to credit cards. We don't even have a website with a login for subscriptions, so the 'site' you’re referring to isn't us. You are likely looking for the 'Mindscape' book summary web app. We've reported this to Apple as a case of mistaken identity."

Routine

I have been checking in daily in the morning with my coffee. It is a blip of time I have created for myself and I thoroughly enjoy this as I run my own company and a house and I am never standing still it seems, until I found this app. I now devote 20 minutes, at first it was uncomfortable to sit in a quiet room and do this for myself, I now see I was lacking self care. I am committed to everyone else but myself and this app and the selections in the morning are helping me see this. I now can sit quietly, uninterrupted, listen to the audio, read the story and then the mood gratitude without feeling guilty because this has helped more than anything I have done so far. By doing this in the morning it jumpstarts my outlook on the new day and attitude is everything. This works for me and it’s free! Thank you for putting an app out that doesn’t cost an arm and a leg and really does help. It’s the little things in life that if tailored right, can change lives. Thanks sincerely!

Jgbach6685

a year ago

Don’t waste your money

This app is a huge waste of money. Don’t get suckered in. It offers you about 2 mins of motivation daily and it’s not very good. Complete waste of time and money. Wish I could get a refund.

Princessgaddis

a year ago

Response from developer

Our app has always been free so far. It sounds like you may have downloaded our app, but you paid some other company. If you paid for something, it wasn't our app. Ours is designed for quick, daily motivation – just a few minutes to boost your positivity. I hope you find the proper company and get your refund back.