Mindsnap User Reviews

What users say

Top reviews

Cancelling Subscription

Despite numerous attempts to cancel my subscription both on the apps and separate email; it is virtually impossible to cancel my subscription. No sign of any communication from their customer service department to acknowledge my request to cancel my subscription. 😳

Forced Payment

Do not download unless you are willing to pay. The app won’t allow you to go through registration and everything, without the premium subscription option popping up on your phone every seconds. Won’t give it a star if it was possible.

Cost money

You can’t even start without signing up for a 3 day free trial. Scam.

Crazy expensive

Great idea but holy cow is expensive, sorry but $6 a week for an app subscription is insane. chat gpt here I come.

Not free

Don’t download unless you want to pay, open app and immediately goes to “free trial” but you have to give you credit card info and pay if you do not cancel within 3 days

No choice but to pay

Can't even get past registration because it's prompting you to go premium. It's a take it or leave it.

Limited Content

The concept of this app is great, however, the comment is limited. For example: multiple learnings/courses on Classical Art Eras, but nothing on modern art.

Or, things like history focused around Ancient Rome & Egypt, but nothing else.

Please create more well rounded content.

pay to play

you must pay to even open the app

App

You have to pay your listen to it best just go to YT and listen to history more factual and detailed for free

Absurd

Grossly Overpriced. It is remarkable in this age of marvelous AI capabilities that they give the user only three days to try out the app, then charge an incredible $6 per week. That is a FREAKISH $700-plus in just one year. The user should get at least one week of the trial and be charged $1 per month! These people will fail because they don’t know how to sanely price their product. (But that’s understood; now, with Trump, we understand that insanity is quite alright.)
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Scam

Don’t sign up or download this app. Downloaded this app did not sign in or sign up for anything. I got changed $45 dollars for a subscription. I messaged the info email for a refund.. they won’t reply or acknowledge that I did not sign off on anything. Asked for a refund at least 7 times.

Subscription bug

Despite being subscribed, I can’t enjoy a lesson without being forced to the “subscription” screen. It’s ridiculous!!! I’ve deleted & redownloaded the app but it keeps doing it

Stop Scrolling and start Learning

Great application, I have cut my useless social media scrolling by 80% according to my I phone.

Do not buy

The content is limited. They don’t have self help books. They don’t answer emails.
$30.95 wasted.
Sent multiple emails and they go ignored. They will gladly take your money and give your ZERO support.

Don’t waste your money

Do not buy

The content is limited. They don’t have self help books. They don’t answer emails.
$40 wasted.

Don’t waste your money

Trying to contact is a nightmare

I purchased the app back and November 2024. Never been able to use it. The app wants me to pay again. The year has not run out. I’m highly upset and would not recommend unless you want to be scammed.

Good Company

I had mistaken this company for another similar app company with a similar name. Mindsnap worked hard to get me on the right track. Staff was great sorry for the mistake.

If I knew how to delete the first review I would

Big Fan but need more lessons

I’ve had the app for almost 2 months now, I use it daily and find it to be a really fun way to learn new thing and expand my knowledge on a handful of subjects.

My one wish would be for there to be more lessons, more categories and a more diverse group of teachings per subject.

My concern is that I’ll get through all of the lessons that I find interesting and then hit a wall to where they don’t have the content to keep up with demand.

TLDR: Dope app, needs more content and more diverse lessons and subjects.
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I enjoy this app

I personally enjoy reading of different topics and taking test. Definitely worth it in my opinion.

Terrible UX

Just signed up via instagram for one month, then an additional payment has been taken (which appears a hidden way to charge for an additional service without showing extra incurred costs). But no email summary received, no way to proceed on the app (aside from using through the same process). A dreadful customer experience. Have requested a full refund for all charges. Customer team - please make this happen
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