Terrible and Unusable UI for InPen Users
How’s it possible to build an app worse than the old Inpen. Being able to build a functional, integrated, reliable app is fundamental for diabetes care. Forcing diabetics to migrate to a new half baked app who rely on an insulin pen to LIVE is utterly dangerous!
Edit:
Feature parity needed:
-App load time needs to be quicker
-Total insulin injected
-Notification popup action to confirm Long acting insulin or delay at reminder without opening app.
Feature request:
-More prominent IoB display/UI; prioritise legible information over arbitrary graph display. Users need to view information much frequently than than need to analyse the information.
- Reintroduce widget; Inpen app removed it with the introduction of Live widgets in IOS. Was one of the best features! Need IOB and calculator back asap!
- Dark mode! I don’t need to be blinded when my glucose is high at 3am and I need to calculate how much insulin I need in 10s and get back to sleep quick.
Edit:
Feature parity needed:
-App load time needs to be quicker
-Total insulin injected
-Notification popup action to confirm Long acting insulin or delay at reminder without opening app.
Feature request:
-More prominent IoB display/UI; prioritise legible information over arbitrary graph display. Users need to view information much frequently than than need to analyse the information.
- Reintroduce widget; Inpen app removed it with the introduction of Live widgets in IOS. Was one of the best features! Need IOB and calculator back asap!
- Dark mode! I don’t need to be blinded when my glucose is high at 3am and I need to calculate how much insulin I need in 10s and get back to sleep quick.
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Good Reminder For Us
Medical corporation greed is always a great reminder that patients are treated like customers to profit from than people who depend on these devices to manage a lifelong disease. We didn’t choose to have Type 1 diabetes, yet we’re constantly expected to adapt to unnecessary changes just to manage our health.
What a brilliant idea to replace an app that already worked with Dexcom with a new one that no longer supports it. And how convenient that we’re now encouraged to switch to a different CGM, such as Abbott’s sensor, instead of continuing to use the one we’ve relied on and been happy with for years.
Rather than improving compatibility and making diabetes management easier, Medtronic managed to make it more inconvenient. We get a fancier-looking app that requires more clicks, removes Dexcom integration, and doesn’t even offer the Apple Health connectivity we previously had.
I’m well aware that writing this review won’t change anything. We are the ones forced to deal with these decisions, while the corporations making them face none of the daily inconvenience.
We don’t have the luxury of simply opting out of diabetes management. We depend on these products, and the companies making them should prioritize compatibility, reliability, and patient convenience over forcing unnecessary changes.
Just another reminder that corporate priorities always come first ($$$), the people actually living with this disease are left to deal with the consequences.
What a brilliant idea to replace an app that already worked with Dexcom with a new one that no longer supports it. And how convenient that we’re now encouraged to switch to a different CGM, such as Abbott’s sensor, instead of continuing to use the one we’ve relied on and been happy with for years.
Rather than improving compatibility and making diabetes management easier, Medtronic managed to make it more inconvenient. We get a fancier-looking app that requires more clicks, removes Dexcom integration, and doesn’t even offer the Apple Health connectivity we previously had.
I’m well aware that writing this review won’t change anything. We are the ones forced to deal with these decisions, while the corporations making them face none of the daily inconvenience.
We don’t have the luxury of simply opting out of diabetes management. We depend on these products, and the companies making them should prioritize compatibility, reliability, and patient convenience over forcing unnecessary changes.
Just another reminder that corporate priorities always come first ($$$), the people actually living with this disease are left to deal with the consequences.
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What happened?
This app that MiniMed is forcing on inPen users is absolutely horrible. The original inPen app has been truly life changing for my management of Type 1 diabetes. Now, all that will be coming to an end in November 2026. Where is the ability to integrate Dexcom CGM data? MiniMed should have kept the original inPen app and simply expanded the option to include MiniMed CGM sensors. This app is literally going to become utterly useless if it won’t allow interoperability with other CGM sensors. PLEASE ALLOW INTEGRATION WITH DEXCOM!
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Are you kidding?!
I’ve used InPen for years along with my Dexcom cgm and Apple health. I’ve suffered every year through terrible customer service with reorders because I loved the product. But this greedy elimination of interoperability to exploit a vulnerable population of users is disgusting and you should be ashamed. Luckily I’m seeing my Endo next week so I can switch to a different smart pen. Sad I will have to give up Humalog since it works well for me but there’s no way I’m switching from Dexcom G7 15. Why do tech jerks always have to ruin functionality and user experience?! The original app is far superior. But hey it’s profit and market share that matters right?? Not people…never people.
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Terrible and Unusable UI for InPen Users
How’s it possible to build an app worse than the old Inpen. Being able to build a functional, integrated, reliable app is fundamental for diabetes care. Forcing diabetics to migrate to a new half baked app who rely on an insulin pen to LIVE is utterly dangerous!
Functional but lacking
I miss the clear display of the InPen app and the easy access to my history. This app seems to be primarily for displaying CGM data with InPen data added as an afterthought. I especially miss the ability to scroll quickly through my history and see my daily insulin totals. I have not found that information anywhere within the minimed go app. How hard is it to provide total insulin used per day? Now I have to scroll through my history and add up each day’s injections if I want to get an idea of what my average usage is. Very disappointing to find this app so lacking.
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Discontinued the Inpen app for this?!
I have to say that I’ve only used this app for a short period of time, and I hate it. The Inpen app allowed me to have my continuous glucose information linked with the information for insulin dosage. Now I don’t have that, and it sucks. because the company ideally wants everything used from the same brand. And I can’t just enter in carbs. I have to select a predetermined amount. So if I’m eating something and it happens to be 25 carbs, if I don’t have it programed in, I have to calculate it using other numbers to add it up to that? Really hate this.
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Horrible&abrupt
Absolutely horrible app
Forces you to use their sensors to continue using your InPen
The InPen app is being discontinued and now you have to switch to MiniMed Go, but you can’t just use your InPen with it, you have to use their sensors as well. I can’t even get to the pen set up because I am blocked by their sensor set up and cannot bypass it. I use Dexcom sensors and do not want to switch. Now I can’t use my InPen. I guess this is the usual greed you should expect from pharmaceutical companies these days.
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Complete downgrade from the InPen app
The beautiful thing about the InPen app was seeing a list of my insulin doses with how long ago I took each dose immediately upon opening the app. These are vital data to track. Until this is implemented into this “new” app, it’s completely useless. Also, still no widgets in 2026.
What a ridiculous downgrade that doesn’t serve the needs of InPen users.
What a ridiculous downgrade that doesn’t serve the needs of InPen users.
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The InPen app was so much better
The usability is very poor.
Worse than InPen in every way
I don’t usually write reviews and they are rarely negative, but I cannot stand this app. InPen was way better. Also, add the G7 as a sensor option.
I literally can’t use that setting without it.
The UI is nonsensical. Having to open another menu to find out how many units are active if you aren’t using MiniMed’s CGMs is ridiculous.
I’m switching to the “NovoPen Echo® Plus” and “Novolog” and the mySugr app or the Glooko app because this app ain’t it. I suggest others message their doctors to do the same.
Goodbye.
I literally can’t use that setting without it.
The UI is nonsensical. Having to open another menu to find out how many units are active if you aren’t using MiniMed’s CGMs is ridiculous.
I’m switching to the “NovoPen Echo® Plus” and “Novolog” and the mySugr app or the Glooko app because this app ain’t it. I suggest others message their doctors to do the same.
Goodbye.
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Does not fit all users
Not as good as the original. Not sensor agnostic. Bases all its dose recommendations on the intake of carbs. I don’t manage my insulin that way. App is clunky in layout and input. Cannot remove data at all. Developers need to go back to the drawing board with this one.
I just want my InPen to share data!
This thing replaces the InPen app but forces you to pretend you use their CGM while removing all of the useful features like IOB tracking and syncing with Apple Health to share with other logging apps or viewing Dexcom CGM data.
Fewer features, bad interface
This app is a serious downgrade from the original InPen app. Daily History is buried in menu settings, and what’s worse, insulin doses don’t write to Apple Health anymore. I really wish they hadn’t discontinued the original InPen app. The MiniMed developers should really take a close look at what the old app could do, and adapt this one accordingly.
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Response from developer
Thank you for your feedback. We are continuously working to improve the MiniMed Go app and release updates to enhance performance and functionality. If you are experiencing issues, please contact 24-Hour Technical Support at 1-800-646-4633, option 1 so we can assist.
Needs Improvement
I only use InPen and this app has limited my ability to see and adjust dosing at a glance. I’m asking to please move the Daily History list out from under the profile section to the main interface. As someone who doesn’t use a MiniMed sensor I have no need for the glucose graph but I do need visibility of the dispensing history. If I accidentally mark a dose as prime on the BG graph it disappears from the timeline completely and I need to navigate to the daily history section to undo the change. This can affect someone’s ability to recognize if their IOB is inaccurate and can be dangerous. Visualizing the list of daily history is the best user experience for understanding what was dispensed and how it has been labeled. The list also includes the dispense time but the graph only shows an estimate and shows IOB based on user defined settings. Knowing precise dosing times can often be more helpful than IOB alone. Also, I do not need the app notifying me when my phone battery is low, my phone already does this and there’s no setting for turning off that notification. Overall the UI looks upgraded but the UX needs improvement.
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Response from developer
Thank you for your feedback. We are continuously working to improve the MiniMed Go app and release updates to enhance performance and functionality.
Feature Request
Would like to see the remaining insulin amount and time remaining in the same widget and larger font size to see the remaining insulin units. Otherwise, love the new app.
Response from developer
Thank you for your feedback. We are continuously working to improve the MiniMed Go app and release updates to enhance performance and functionality. If you are experiencing issues, please contact 24-Hour Technical Support at 1-800-646-4633, option 1 so we can assist.
MiniMed Ruined a great pre-existing system
Prior to being purchased by MiniMed go, I loved the InPen system. Its ability to pair to my Dexcom sensor and ease of use made it a game changer for diabetes care. The new app requires constant Bluetooth connection which absolutely drains my phone battery. It no longer is comparable with my Dexcom sensor and requires me to manually enter my blood sugar for correction doses. I will be deleting this app and moving on from the InPen, terrible shame what they did to a great company and locking it up to only be compatible with their glucose monitors.
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Response from developer
Thank you for your feedback. We are continuously working to improve the MiniMed Go app and release updates to enhance performance and functionality. If you are experiencing issues, please contact 24-Hour Technical Support at 1-800-646-4633, option 1 so we can assist.
Not an upgrade
I do not like this app. I used the InPen app for years and while it was far from perfect, I thought it was much easier to navigate.
The InPen app at least gave me a history of what I logged on the main screen.
I don’t use a minimed sensor so that integration is completely unnecessary for me. This seems to be the only point in discontinuing the InPen app.
The InPen app at least gave me a history of what I logged on the main screen.
I don’t use a minimed sensor so that integration is completely unnecessary for me. This seems to be the only point in discontinuing the InPen app.
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Response from developer
Thank you for your feedback. We are continuously working to improve the MiniMed Go app and release updates to enhance performance and functionality. If you are experiencing issues, please contact 24-Hour Technical Support at 1-800-646-4633, option 1 so we can assist.
UX Design Fail
MiniMed’s UX design team needs to listen to and implement patient feedback. Focus on making a “Smart MDI System” app rather than a CGM app that connects to a smart insulin pen.
Steps to improve app:
- Enlarge Active Insulin number (prioritize this metric)
- Add iOS widget for active insulin on board
- Estimate remaining units of insulin in penfill cartridge
- Improve visibility to logged insulin history
- Less focus on CGM; more focus on insulin on board
Additionally, there needs to be an option for “No CGM” as you set up the app. Very deceiving for any diabetic using a non-integrated CGM and/or no CGM. Clearly you’re trying to sell sensors; not InPens.
Remember, your mission is to make every day a better day for people with diabetes. You’ve stopped doing that with this new app.
Steps to improve app:
- Enlarge Active Insulin number (prioritize this metric)
- Add iOS widget for active insulin on board
- Estimate remaining units of insulin in penfill cartridge
- Improve visibility to logged insulin history
- Less focus on CGM; more focus on insulin on board
Additionally, there needs to be an option for “No CGM” as you set up the app. Very deceiving for any diabetic using a non-integrated CGM and/or no CGM. Clearly you’re trying to sell sensors; not InPens.
Remember, your mission is to make every day a better day for people with diabetes. You’ve stopped doing that with this new app.
Show more
Response from developer
Thank you for your feedback. We are continuously working to improve the MiniMed Go app and release updates to enhance performance and functionality. If you are experiencing issues, please contact 24-Hour Technical Support at 1-800-646-4633, option 1 so we can assist.
