Care giver here
Disconnects multiple times per day which is super frustrating.
Alarm sounded when he was low on insulin (had 10 hours left) but did not go off until 30 minutes after he was at zero!
Zero training/info for caregivers; called IT with a question on an icon and they had no idea.
When you call IT they should have the model, etc., by looking at the account.
Alarm sounded when he was low on insulin (had 10 hours left) but did not go off until 30 minutes after he was at zero!
Zero training/info for caregivers; called IT with a question on an icon and they had no idea.
When you call IT they should have the model, etc., by looking at the account.
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MMarlyn6
Awful app
This app must’ve been written as an elementary school project. it is very hard to create a login name with all the specific symbols they need. it is also very hard to reinstall the app.
You should expect to have a lot of wasted time working with this.
You should expect to have a lot of wasted time working with this.
BPBose will not pair
Get on the ball now!!!!
UPDATE THE APP!! My family members equipment and app has already been updated twice, and the monitor app on my phone hasn’t received an update option YET!!! I’m loosing graph data, monitoring abilities and connection abilities and …TAHDAH it’s the app! My family members pump and app are talking correctly with the right and update INFO!! FIX THIS NOW!!!
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PPhilgunz31
Not reliable!
Something has happened w/ this app over the last few months. I love the features, but lately graph data has actually disappeared. It will be there one minute, then the next minute the same graph that was previously smooth and filled in will be choppy with data missing that was once there. I also have not been getting alerts consistently lately. I double checked my settings, etc, and they’re all correct. But lately the notifications have been spotty. So I can go 20 -30 minutes with no data from my son and not have any clue! We missed a low last night because of this inconsistency. I tried calling tech support and they were no help at all. Minimed, do better!!
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AAlfalfa1
Inconsistent and Inconvenient
This app continues to reset and log out forcing a login every couple of days. No Face ID and no way to store password in The password app automatically. When you monitor someone’s glucose levels, you do not need the added hassle. Come on Medtronic spend some money and have someone who uses the app help develop it.
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TTimKdog
