App very rarely works
App is most times out of range 15 to 20 yimes a day even when within 1 foot of sensor. If it worked most times it would be great. I usually have to bolus from pump. I know the dexcom sensor works becsuse it transmits to pump most times but many time it dors not work either. Maybe it is sensors but has always happened since tslim app was available. ( try to make it better because when it works its great)
Show more
Not super but better than nothing
The app disconnects more than it stays connected. I do like whenever it’s connected I can bolus from my phone. The ability to dismiss alerts from the app is limited to essentially one use case. Everything else I have to go to the actual pump and might as well not even get alerts in the app.
It’s helpful but limited
Update 24/9/26. I still don’t get why there is no ability to deal with the pumps warnings through the app if you allow me to deliver insulin through the app? I We are very capable insulin pump users so I shouldn’t need to go to my pump to answer a rising BG alarm/low battery alarm etc if I’m supposedly logged into the app. It’s about time you recognise your customer/patient needs.
Due a new pump and currently looking elsewhere as I have 25years experience of pumps and feel this company has stalled.
I didn’t want to use the app when first told about it. A couple of months later I decided to give it a go and found it immediately useful, particularly for monitoring my bloods (alongside the Dexcom g7 app) and the ability to deliver a correction bolus if needed.
What’s frustrating is the constant loss of connection to the pump when they are well within range - 30cm. Having to move the phone around to reconnect when it is clearly within range.
The G7 app stays connected all the time to the phone.
Also, why do I need to cancel notifications on the tslim if you’ve already given me the right to bolus from the app? Greater degree of risk remote bolusing than acknowledging a notification?
The ability to suspend the pump from the app should be enabled as well.
It’s a great start but usually you have to go back to the pump - which is very limiting. Takes away the whole ease of mobile functionality.
Due a new pump and currently looking elsewhere as I have 25years experience of pumps and feel this company has stalled.
I didn’t want to use the app when first told about it. A couple of months later I decided to give it a go and found it immediately useful, particularly for monitoring my bloods (alongside the Dexcom g7 app) and the ability to deliver a correction bolus if needed.
What’s frustrating is the constant loss of connection to the pump when they are well within range - 30cm. Having to move the phone around to reconnect when it is clearly within range.
The G7 app stays connected all the time to the phone.
Also, why do I need to cancel notifications on the tslim if you’ve already given me the right to bolus from the app? Greater degree of risk remote bolusing than acknowledging a notification?
The ability to suspend the pump from the app should be enabled as well.
It’s a great start but usually you have to go back to the pump - which is very limiting. Takes away the whole ease of mobile functionality.
Show more
How are the developers of this app not ready for iOS updates?
This app is very unstable. It’s a medical app. How is the team not ready for iOS updates? Makes me concerned about Tandem as a company in general. If they are this slow to release updates, how do I know that I can trust the insulin pump in general?
defective
being able to give boluses from the phone is enormously convenient. but it becomes less convenient when the pump NEVER has numbers. it always says "out of range" despite the pump and sensor being on the same side of ym body. what do tou psycopaths want?? and then because it never gets numbers, control-iq, the ONLY good feature of the pump, just doesnt work which results in CONSTANT lows or highs.
Show more
