Drains the battery like crazy
Drains the battery like crazy
Mini med
I have the iPhone 17 pro max and the app will not open on my phone
Does not open or work…
Does not open or work…
Of no practical use
For me the app is useless, annoying rather than helpful.
Way too many alarms that are of no use and annoying and can potentially interfere with driving and where I live that will get you a ticket.
Way too many alarms that are of no use and annoying and can potentially interfere with driving and where I live that will get you a ticket.
Great, when it works
Updates are rarely, if ever, tested prior to update release so beware that this will likely not work when you receive a new pump. Failure on QA from the company in all ways.
IOS compatibility
It says the app is compatible with IOS 16 or later, but it’s not compatible with the latest version. My phone IOS is 26.6.1 that updated a week ago and now I have a new phone now and it doesn’t work. After being on the phone for technical support for almost 2 hours , they said that it only goes to IOS version 26.6 now . They think it worked on the previous phone because it was already connected and started . It’s very frustrating and now my pump and phone are not connected until Minimed updates on their end to IOS 26.6.1
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Swiping is slow and clunky
Since last update, if I swipe to see TIR, it moves so slow and never centers. Then when I move back to the graph, it won’t center so I can’t zoom out to review the last 24 hours.
finicky
I downloaded this app over a year ago to start using and then immediately deleted it cause it disconnects so quickly. I recently updated my insulin pump in May and have been trying to pair it with the instinct sensor… The app will disconnect from the pump within seconds and then will not reconnect at all. How is this safe to use?? this is frustrating
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Life Saver
All I can say is thank God for this PUMP. I passed away in 2010. I was taking four shots a day. I had a grandma seizure and went into respiratory arrest and stopped breathing.
I finally decided that it was time for the PUMP and my sugars have never been better!
I highly recommend Medtronic diabetic care
I finally decided that it was time for the PUMP and my sugars have never been better!
I highly recommend Medtronic diabetic care
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Why did they change the icon so that it’s mostly white?
It looks like so many of my other icons now. I wish they just left the color alone
Adequate
The feature that demands facial recognition login is buggy. Right now I’m attempting to start a new sensor. Having to use a smart phone to may seem less like a good idea on paper but in tea, it sucks. I cannot start my new sensor Because a split second after opening, the MiniMed app shuts down during the facial recognition process. Question one – this is a critical life-saving application, not a bank account. You do not need facial recognition. Question two, what do you do when your phone keeps shutting down the application because I had to use the damn phone to begin with?! I know it’s fun to play with widgets and gadgets and the greatest new thing for a smart phone, but minimed? This isn’t a game. Having to use a smart phone to start a device was somebody’s very bad idea because, I can not start a new CGM.
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Works Very Well Happy to Have It
After so many years with this disease I am super happy to have an app with this functionality.
In addition to an interactive chart and 24 hour sugar level summary, I especially like the watch connectivity and the online sync for my doctor.
Ideally in a future pump version we can control some of the pump functionality from the phone.
In addition to an interactive chart and 24 hour sugar level summary, I especially like the watch connectivity and the online sync for my doctor.
Ideally in a future pump version we can control some of the pump functionality from the phone.
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Potential for Improvement
Great with occasional bugs, I really like how it shows the size of the dynamic basal and auto correction bars based on the amount that was given as compared to the new MiniMed app, but it has potential for improvement:
1. There is a fall alert feature on the MiniMed app, which would be extremely useful for the 780G as well.
2. Being able to set the Volume, Sound, and Vibration settings based on the time of day would be extremely useful, currently I have remember to manually turn the sound off to keep it in vibrate mode during the day, and remember to turn the sound back on with maximum volume at night.
3. It would be really useful to be able to scroll back further than 24 hours, by selecting which day I’d like to view - seeing how my sugars were affected previously can be very helpful without having to generate the CareLink reports.
4. Begin able to adjust the time of how long a sensor communication must be lost for in order to get an alert would be a great feature as well, anywhere from 10-60 minutes range.
5. The Apple Watch application doesn’t always show the most recent sensor glucose, even if you open it. If it showed the last time that the value was updated as the new MiniMed app shows, it would make the Apple Watch app a lot more useful.
6. SmartGuard should be able to pull data from CareLink and be able to start much sooner than having to be in manual mode for 48+ hours - as far as I know, the data is already there, why do we have to start fresh if the data is current?
7. It would be really nice to be able to see my sensor glucose along with the trend arrow as a live activity.
8. Having to use the app to start the Instinct sensor is a downside - in my opinion, a huge benefit of the 780G is that you don’t have to rely on your phone.
9. It would be nice if it wasn’t a requirement to be signed in to CareLink to use the app.
1. There is a fall alert feature on the MiniMed app, which would be extremely useful for the 780G as well.
2. Being able to set the Volume, Sound, and Vibration settings based on the time of day would be extremely useful, currently I have remember to manually turn the sound off to keep it in vibrate mode during the day, and remember to turn the sound back on with maximum volume at night.
3. It would be really useful to be able to scroll back further than 24 hours, by selecting which day I’d like to view - seeing how my sugars were affected previously can be very helpful without having to generate the CareLink reports.
4. Begin able to adjust the time of how long a sensor communication must be lost for in order to get an alert would be a great feature as well, anywhere from 10-60 minutes range.
5. The Apple Watch application doesn’t always show the most recent sensor glucose, even if you open it. If it showed the last time that the value was updated as the new MiniMed app shows, it would make the Apple Watch app a lot more useful.
6. SmartGuard should be able to pull data from CareLink and be able to start much sooner than having to be in manual mode for 48+ hours - as far as I know, the data is already there, why do we have to start fresh if the data is current?
7. It would be really nice to be able to see my sensor glucose along with the trend arrow as a live activity.
8. Having to use the app to start the Instinct sensor is a downside - in my opinion, a huge benefit of the 780G is that you don’t have to rely on your phone.
9. It would be nice if it wasn’t a requirement to be signed in to CareLink to use the app.
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Junk
Always loses connection never stays paired up very frustrating
Unusable
App doesn’t work on iPhone 17 pro max. Always crashes
Medtronic
Medtronic has really disappointed again
App releases unfinished features
This mobile app has its ups and downs. One minute they release great features like Apple Watch and widget support. Then they go and add an unfinished Reports feature in the CareLink menu. You get excited, tap the button, and then get slapped with a coming soon message. I mean, who does that! Just hide the button until it’s ready. Thankfully, they vastly improved the performance of the Apple Watch widgets.
In short, the app works well, but it makes you wonder why this app doesn't support more mobile features like Tandem or Abbott.
In short, the app works well, but it makes you wonder why this app doesn't support more mobile features like Tandem or Abbott.
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App down!!
My app has been down all morning
Leaving Medtronic
Having a mandatory app that doesn’t even work or connect appropriately is absolutely insane
My Health will suffer from your technical failures.
It is incredible—unbelievable—how much money Medtronics makes to have a system prone to so many issues.
I’m currently attempting to open the app and it continually crashes—won’t open at all, just a blue Medtronic loading screen until it returns to my Home Screen. Checked for updates, restarted my phone, will be spending a large chunk of my limited free time now on the phone with 24-hour helpline, and will hear minuets worth of legal jargon to protect themselves before they will attempt to help me fix the problem.
I am 1 hour away from needing to start a new Instinct sensor. The app is not functioning after several minutes of trouble shooting.
This app is absolutely essential in order to use the instinct sensors. I can’t see my numbers. I don’t have an entire back-up sensor system. So at BEST I’m now back in 20 years to getting one number every time I stick my finger. Hoping I’m gauging the trends right, and hoping I have a good enough supply of test strips until… the issue is resolved? Until I have a chance to sit on the phone for a half hour? Until Medtronics starts to care as much about customer health as they do money.
This is absolutely unacceptable, and truly a shame. There must be some kind of system in place with zero-failure to connect new instinct sensors to the insulin pump.
I’m currently attempting to open the app and it continually crashes—won’t open at all, just a blue Medtronic loading screen until it returns to my Home Screen. Checked for updates, restarted my phone, will be spending a large chunk of my limited free time now on the phone with 24-hour helpline, and will hear minuets worth of legal jargon to protect themselves before they will attempt to help me fix the problem.
I am 1 hour away from needing to start a new Instinct sensor. The app is not functioning after several minutes of trouble shooting.
This app is absolutely essential in order to use the instinct sensors. I can’t see my numbers. I don’t have an entire back-up sensor system. So at BEST I’m now back in 20 years to getting one number every time I stick my finger. Hoping I’m gauging the trends right, and hoping I have a good enough supply of test strips until… the issue is resolved? Until I have a chance to sit on the phone for a half hour? Until Medtronics starts to care as much about customer health as they do money.
This is absolutely unacceptable, and truly a shame. There must be some kind of system in place with zero-failure to connect new instinct sensors to the insulin pump.
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