My use of Minutes
Career Changer
Recorder not working
Response from developer
We are so sorry for the frustration this has caused, especially after upgrading to our paid version. We take issues like this very seriously and work to address them immediately. We want to get the recorder working perfectly for you right away. Since we need a few more details about what's happening, please reach out to us directly at support@myminutes.ai so our team can investigate your account and help resolve this asap!
Easy to use and effective
Not so good anymore..
Don’t use this for important meetings
Response from developer
We apologize for the frustration and the loss of your important meeting data. Reliability is our top priority, especially for professional use, and we want to ensure the app works consistently for you every time. We have recently introduced updates aimed at improving recording stability and saving reliability. We would love to look into your specific case to see what caused these failures. Please reach out to us at support@myminutes.ai so our team can investigate this immediately and help resolve the issue.
Cup
Regressed in Quality
Don’t waste your money!
BEEARE Recoded Meeting Dropped, NO MINUTES -better have a backup plan
Works Well
Didn’t work
Expensive
Unfortunately, it did not and I missed it. This is my fault for not making a note to check, but now I own it for a year and no chance of a refund.
Response from developer
We appreciate your honesty regarding the trial period. While Apple manages all subscription notifications and billing, we generally recommend reaching out to Apple Support directly to request a refund, as they handle these transactions and may be able to assist given your situation. If you have any other questions or need help making the most of your subscription this year, please contact us at support@myminutes.ai.
Not worth it
Response from developer
We apologize that the summary didn't meet your expectations. We released a newer version of the app on the date this was reported, which includes improvements to our transcription and summarization accuracy. Please update to the latest version and retry your recording to see the improvements. If you still find it’s missing the mark, please reach out to us at support@myminutes.ai so we can look into it.
Maybe this is a mistake but…
Functionality
Does not work
Response from developer
We apologize for the disappointment and the loss of your meeting data. Sometimes, restricted connections, such as school or workplace Wi-Fi, can interfere with the processing of recordings. We have introduced updates to improve how the app handles these connection issues to ensure your audio is saved correctly. Please reach out to us at support@myminutes.ai so we can investigate what happened and help you recover your work if possible.
Deleted recordings
Lost nearly 2 hours worth of recordings and no way to get it back
Response from developer
We apologize for the loss of your recording. While the app is designed to record in the background, mobile operating systems generally do not allow multiple apps to access the microphone simultaneously; opening another app that uses the mic may cause the system to terminate our recording process. We recommend ensuring no other audio apps are active while recording. Please contact us at support@myminutes.ai so we can investigate your specific case and assist you further.

