User-friendly
Love the app. Very intuitive and user-friendly. It’s great to be able to do most of my banking wherever I’m at.
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Mirastar Credit Union
I have had an account since the 1980s with my first county job. The tellers are polite and professional. The system is easy to use on-line and the employees are very accurate in their accounting. I keep this as my main account and know my money is safe. I prefer credit unions to banks because they don’t support dark money corporates such as big oil or big pharma.
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Mobile deposit dosent always work
Frustrated
app
Simple and easy to maneuver
Slow
Press have the time the deposit don’t go through and it’s very slow and does not capture automatically and or does not show the correct deposit so you have to enter it manually
Average but has potential
Ok app but I wish it was easy to find and edit scheduled and recurring internal transfers. A few other things are difficult to find or navigate as well. For users like me who do not have a local branch to walk into, this app is very important so user friendliness is key.
Mobile banking
Great to use
Slow
Press have the time the deposit don’t go through and it’s very slow
Limited
Accounts easily gets fraudulent activities.
Ease of m banking
I’m able to achieve what I set out to do with mobile banking .
Too picky
Took three attempts - check rejected for deposit after auto picture was success
Bien
Me falta aprender a enfocar bien la cámara para capturar la pantalla
No Notification
Over draft
Zelle not working
Zelle has been doing transfers. And now there is a limit much lower than the amount I have been paying. Not consistent
Card problems
App works fine except I keep having problems with shutting the card off. I turn the access off but things are still able to take money out if the amount is available - I’ve experienced multiple times where I switch it "Off" and I still get notifications of transactions being done. I called once and the lady said it's "On" on their end but logged in as me, it's "Off".
I am very much uncomfortable with this glitch as my money is being taken without my approval and the bank won't pay me back when that money is meant for something else. I hope this gets taken care of. I never had this issue with SCCFCU
I am very much uncomfortable with this glitch as my money is being taken without my approval and the bank won't pay me back when that money is meant for something else. I hope this gets taken care of. I never had this issue with SCCFCU
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Updates
I think you guys could update your apps more often thank you!
can be a better bank
horrible customer service was perfectly fine with santa clara county federal and now they must of moved the customer services to another country because i call and can understand the super broken english being spoke and then not understanding what im trying to say and is very frustrating when a customer service number is supposed to be quick and convenient,instead its hard to explain my issue to the point were this person can understand me and its a big waste of time and annoying
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The app doesn’t work as of March 2025
This app doesn’t allow logins anymore as of March 2025, and is useless
Numbers are too small
Numbers are too small
