App is worthless
Frustrating, not customer friendly. The deposits are not in a timely manner. The app is useless. You call and you get a roundabout information that they want to help you through the phone when they don’t understand even the issue.
My times, just as valuable as yours you guys get paid to help us when there has been no help to resolve the issue. We don’t get paid to go in there. We give you our money you give us nothing but a headache.
My times, just as valuable as yours you guys get paid to help us when there has been no help to resolve the issue. We don’t get paid to go in there. We give you our money you give us nothing but a headache.
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Mobile deposit does not work
Mobile deposit does not work in the app. It always says the front and back of the check are 2 different sizes, so it will block the deposit. Please fix this ASAP. It’s been broken for months.
Zelle
Zelle not working with latest version of Premier CU
App has been crashing the past 3 weeks, now its down
Nothing but issues with this app! it takes forever to login , transfers sometimes don’t go through . since the last change to the app It has been nothing but a constant pain. What a waste of time. not to mention this credit unions debit card chips break all the time and they still haven’t figured out how to go to contactless cards like everyone else !
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New version is better
The updated app is much more elegant and responsive than the previous version. Yes, there are additional steps to get your account going, but those are security measures put in place to protect your account. Everything seems to be working fine, and it’s just as good as other banking apps.
