Misan by Bamboo User Reviews

Customer Experience

Positive experience65.5% of reviews
Neutral3.4% of reviews
Negative experience31.0% of reviews

~ Based on 29 written reviews from the US App Store.

Is Misan by Bamboo Safe?

Misan by Bamboo: Pay & Send appears mostly safe based on user ratings. AppsHunter Safety Score for Misan by Bamboo is 73/100.

This assessment is based on 35 user ratings, with an App Store average of 3.7/5.

Safety Analysis

71.4% of ratings point to a safe experience
0.0% of ratings suggest some concerns
28.6% of ratings point to a risky experience

~ Based on 35 App Store ratings for Misan by Bamboo.

Is Misan by Bamboo Legit?

Misan by Bamboo: Pay & Send appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Misan by Bamboo is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Still using T+1

I used this only twice. As I write this review, my funds have not dropped in my bamboo NGN wallet. What a joke! In this era where instant settlement is a thing. I Contacted their support and was told some transactions take 24 hours to clear but honestly I saw no basis for the hold since the fund is just $100. More so bamboo and Misan are the same company why should transactions be settled at T+1
The exchange rates I got the two occasions I used them was good but that is not enough. Instant settlement should also be prioritized.
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Mr

Good app and fast and more with the dollar version

Best in Class

Omg, this is the best remittance app I’ve used. The rates are always the cheapest, versus the others I check with and the money moves fassssst. Thanks guyys

Scammer

They scam referral bonus, promise to pay but just giving story everyday.

A lot of user wasted charges while participating in the referral program but they didn’t any of the reward they promised.

Response from developer

Hi there, we are deeply sorry to learn that you had an unpleasant experience with our referral program. We ensured that all eligible referrals were paid after our team conducted an internal review of all qualifying transactions. We are so sorry that you did not get paid. Thank you for participating in the referral program. 💚

Review

It is easy to navigate

Worst app ever

This app is the worst app you could ever imagine they would frustrate you to the extent you have to move all your money . Their costumer service is the worst I have ever seen they reply your messages back with Ai generated messages with no proper communication or response from the team . Don’t ever thinking of using them it’s a whole waste of time
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Restrictions on account for no reason

When money enter the app they will restrict your account from been withdraw. Very useless app

Response from developer

Hello there, we're sorry to hear about your experience and understand how concerning account restrictions can be. In some cases, accounts may be temporarily restricted while required reviews are being carried out. These reviews are conducted to help protect our users and ensure compliance with applicable regulations. During this period, certain account activities may be unavailable until the review is completed. If your issue remains unresolved, please contact us at getmisan@investbamboo.com using your registered email address, and we'll be happy to review the status of your case. 💚

Referral

I referred a friend using my invite code and it didn’t reflect. The person I referred did all the necessary. I didn’t get my referral bonus and the person didn’t either.

Response from developer

Hi there, we are deeply sorry to learn that you had an unpleasant experience with our referral program. We ensured that all eligible referrals were paid after our team conducted an internal review of all qualifying transactions. We are so sorry that you did not get paid. Thank you for participating in the referral program. 💚

Mr

Good app and fast and more with the dollar version

Nice

Nice

Great so far

When I first downloaded the Misan app at launch, I was a bit disappointed due to delays when transferring money to my local account. However, I gave it the benefit of the doubt, and a few months later, the experience has become much more enjoyable. The exchange rates in particular are impressive compared to other apps, which has made a noticeable difference for me.
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Poor Service

I will not recommend this app to be used if you need to send money urgently.

The response time to get transactions sorted is slow.

Excellent

Very fast and reliable

Good rates

Misan actually had good rates. Sign up w my code V0ZU51BE, so we can both earn.

Review

Easy to use, payment is swift.

I like this app

The fact I have seamless transactions, across worldwide

I d verification

Pls be fast

Response from developer

Hi there, we are truly sorry to learn of the delay with your verification. We hope our support channel helped resolve this issue swiftly. Please reach out to us at getmisan@investbamboo.com if you encounter any difficulty with the Misan app. We would love to help.

Terrible

Ridiculously high fees, stay away from

Not friendly to new users

The card they gave me got deactivated in less than 2 hours without warning and they were telling me to pay another registration fee of $5 (#7550) to register a new card. Would not recommend!

Response from developer

Hi there, we are sorry to learn you had this experience. Your virtual card can be terminated due to multiple failed transactions, and we notify users of failed transactions before termination. Please reach out to us at getmisan@investbamboo.com for more information and assistance. We will be happy to help.

Spammy

They send more than 10 push notifications per day that are ads in the most annoying spammy way you can think of! They send you spammy emails too with the unsubscribe link that leads nowhere! I had to turn off notifications completely and mark their emails as spam! Which makes this app useless to me, cos without notification of use of the service, it’s not safe to use it, and I’ll be damned if I would let it spam me with ads of their services all day long like an extra needy partner that seeks attention 24/7! I seriously fail to see how people can use this app without getting sick of it!
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Response from developer

Hi there, we are sorry to learn you feel this way. Kindly note that the 'unsubscribe' button at the bottom of any email notification you receive is functional. However, please reach out to us at getmisan@investbamboo.com if you are still unable to unsubscribe.