Useless App
Response from developer
We’re truly sorry for the frustration you’ve experienced. We know how important smooth online banking is, and we’re working on updates to improve speed and reliability. Please contact us at 800.500.6328, reference ID #66914, so we can assist and better understand the issues you’ve faced.
Will not open
Response from developer
Hello, thank you for sharing the experience you're having on the app. That definitely shouldn’t be happening. We’d love to help troubleshoot the issue with your iPad—please reach out to us at 800-500-6328, reference ID #65653 so we can take a closer look and get things running smoothly for you.
Terrible! Makes me want to switch banks
Response from developer
Thank you for sharing your experience. We know how important reliable mobile and online banking are, and we're always working on improvements based on member feedback. We'd appreciate hearing more about the issues you've had, please reach out to us at 800.500.6328, reference ID #65639, so we can assist you directly.
Horrific Experience on iPad
Response from developer
Hello, Samuel. Thank you for bringing this to our attention. We understand how frustrating performance issues are, and this is definitely not the experience we want for our members. We'd like to understand more and work to resolve. Could you please reach out to us at 800.500.6328, reference ID #65557, so we can further investigate and address your concerns.
iPad app crashes constantly
Response from developer
We are sorry to hear of the trouble that you're having with the app. Could you please contact us at 800.500.6328 and reference ID #65316 so we may assist with troubleshooting the issue.





