MITe

MITe

by Viasat Inc.

20 ratings
25 reviews
Free

Details

  • Released
  • Updated
  • May 1, 2014
  • April 21, 2020
MITe screenshot #1 for iPhone
MITe screenshot #2 for iPhone
MITe screenshot #3 for iPhone
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About

This tool assists certified installers of satellite internet service. It offers guidance for troubleshooting, aids for installation, and provides essential system status information.

Troubleshooting guidance
Installation aids
System status information
Viasat Exede service support
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What's New in MITe

4.2.7

April 21, 2020

re-architecture of modem polling loops for improved performance misc cosmetic fixes fixed 5-second lag entering point and peak disable auto-correct for install key entry Fixed Skew calculation when used in the Southern Hemisphere

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User reviews

Install key not working for iPhone

Current version 4.2.7 has some programming issues, prevents iPhone users form input proper install key(beam key 24 long), the current input length allows only 16 character long key(modem key), which doesn’t correspond to the keys used on the field. Other smartphone non-iOS are not concerned by this issue.
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Don’t work for IPhones

Can’t put in codes on my IPhone

This app cost me my job

I can get an install done quickly but when it came to pointing and peaking. 8 out of 10 times I could not apply install key. This app is crap.

No longer works the way it did

Used to be great app, worked fine for several years.
Entered an new area and could not input beam key, like others only 16 characters are entered and 24 are required.
I deleted app and reinstalled and lost saved beam keys and can no longer use app for pointing. Still good for satellite pointing.

Buggy

This 4.1.4 version has problems

Can not point & peak without entering key

And it takes several launches before it will not crash immediately

Same behavior iOS & android

Do not upgrade from 4.0.5

A year later and the app is pretty decent now.

It does frequently crash on launch but not that big of a deal to reload it.
Once running it is stable and very handy.

iOS
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Developer apps

FAQ

What does the MITe app do?

The MITe app is a specialized tool for Viasat certified installers of their Exede satellite internet service. It provides crucial support by offering troubleshooting guidance, installation aids, and detailed system status information to help installers perform their jobs efficiently.

Who is the target audience for MITe?

The app is exclusively for Viasat certified installers who are responsible for installing and maintaining Viasat's Exede satellite internet service. It is not intended for end-users or general consumers.

Is MITe free to use?

Based on the provided information, the MITe app is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting it is a complimentary tool for its intended users.

What kind of support does MITe offer?

MITe offers comprehensive support for Viasat Exede satellite internet installations. This includes step-by-step guidance for troubleshooting common issues, practical aids to assist during the installation process, and real-time system status information to ensure optimal performance.