App no longer functioning with website
I have made a review with Mixbook in the past regarding quality of photobook prints and feel this is the only place where a negative review will not get hidden. I have a hard time believing Mixbook has so many positive reviews after receiving three printed photobooks (all different books and printed at different times. A home printer would print the equivalent quality as I had received in my books. Although the website is super user friendly and has great designs A recent update or change had made Mixbook website and app not working seamlessly anymore with Mac and iPhone and the tech support received was the same support that can be found online doing a search. The only problem i face now is that I have three photo books waiting to be printed in hopes that some sale comes up as the prices are ridiculous. At this point I will return to Shutterfly, whose prices on sales are reasonable and print quality can not be beat
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Can’t log in.
Log in page constantly loads, not allowing me to log in or do anything. Very annoying considering I have made many books on the website.
Randomly chooses not to show all photos available
The application, at least on mobile occasionally decides that photos aren’t good enough and won’t let you add them, it won’t even show them as an option to add
Best PHOTO Book Creator Ever
I am currently working on my 3rd photo book ever since I discovered this app on Facebook after I got married. I can promise you the time we spent in putting our wedding album together out of all the photos, not just from the photographer, but from all of our guest, brought us such joy to us. I am now hooked on making books for all the special occasions. They have easy templates that you can follow, but you can also make changes as you go. It also has easy adjustment guides for placing the photos lots of premade stickers and backgrounds to choose from.
Just completed/ordered my son’s photo book starting from his preK graduation thru College. Our third book that I’m currently working on is just everyday moments taken from all of our cell phone snapshots for the last five years. I consider these books as keepsakes that my children will be able to show their children one day. 5⭐️
Just completed/ordered my son’s photo book starting from his preK graduation thru College. Our third book that I’m currently working on is just everyday moments taken from all of our cell phone snapshots for the last five years. I consider these books as keepsakes that my children will be able to show their children one day. 5⭐️
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Excellent website
WOW! What an experience with website and the end result was so perfect and they are so quick , got my book in couple of days and excellent material. Highly recommend trying them. Thanks so much , I am so excited to see the result.
Hard time editing
Keeps saying it needs to finish loading photos. It’s been two days. Having a hard time editing.
Excellent
Easy to use and good service
Doesn’t recognize all photos
App will not recognize recent photos in your phone. In fact it misses a lot of photos. Not worth the trouble. Have ordered from them before and the items are good but there’s a bug in there that prevents the app from seeing all your pictures.
Story Mode feature
Created a photo book in under 10 minutes! Really impressive
CRASHING!!
I have tried to do my sons book twice now. I get all the pictures needed and it crashes and erases all of the selected photos.
Fixxxxx it!
Fixxxxx it!
Annoying
I downloaded the app, but it didn’t even show all of the photo folders. I have in my phone and it couldn’t turn a photo.
Response from developer
We're sorry to hear you had trouble with the app. We understand how frustrating it is when not all of your photo folders appear and you're unable to rotate a photo. We'd love the opportunity to look into this for you. Please reach out to us at hello@mixbook.com with more details about your device and the issue you're experiencing, and we'll be happy to help.
Dodgy Customer Service
These folks promoted “100% happiness guarantee” and “we mean it!”. Didn’t come close in my case. Greatly disappointed in evasive customer service.
No photobook
Not letting me order after spending over an hour trying to create a photobook.
Amazing book
The book I ordered was sent to the wrong address and was reprinted free of charge. So thankful! I will continue to support Mixbook
Response from developer
Thank you so much for your kind words and continued support. We're sorry again for the mix-up with the shipping address, but we're glad we could get a replacement book sent out for you. It means a lot to know that you're happy with the resolution, and we truly appreciate you choosing Mixbook. We hope you enjoy your photo book!
What an epic waste of time
Uploading more than five photos to create a photo book? Do yourself a favor and hard pass on this garbage. That is unless you enjoy a wasteful and frustrating experience getting nowhere fast and ending up with an app that permanently crashes.
Waste of my time.
Wouldn’t upload my pictures even when I tried one at a time, kept freezing or just showing a blank screen. Wouldn’t let me find my photos in my library to try and upload either.
Fatal App Flaw- unable to view actual albums
This app came up as a top rated app and I was very interested in trying it out for our Europe trip during spring break. Unfortunately, the app is not able to show the albums created and since I have a LOT of photos it just doesn’t make sense to even attempt to make a photo album when I have to go thru my entire photo library to select photos vs select the album I have already created. This is a fatal flaw with this app as many other photo album apps allow and provide access to view created photo albums within the photos app- making creating a photo album easy. Not being able to access already created albums is short sighted and makes it difficult to move forward with creating a photo album. I spoke with their customer service team who agreed that at this time this ability is not present. I hope they release an update allowing this access soon as I would love to try to create a memorable album eventually.
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Works Great
Just received my first photo book from Mixbook. Very impressed with the ease of use and picture quality. I was concerned that photos from my phone would be grainy when blowed up full page size but they were excellent. Shipping was super fast (5 days from order to my mailbox). Highly recommend this service if you are wanting to make photo books easily.
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Love it!
So user friendly! I’ve had so much fun designing my book!
Poor Quality
For $82 I expected a higher quality print. Cover feels like it’s gonna fall apart. Binding seems to be cardboard. Pages don’t look like they are high quality prints either
