Useless repairman and rude telephone operator
The toilet of upstairs is leaking and the disgusting water is coming down to my room. The repairman has mastered the art of "telepathic repair" — job marked complete in the app without ever showing up. The operator offered no solution, only telling me to "ask my neighbors to stop using their toilet," with a rude attitude. How can you ask other people not to go to the toilet anymore? This is completely unprofessional and ignored an urgent issue. The service failed entirely. I demand a proper investigation and a real technician to fix the problem.
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cant even access what building im in
it just doesnt show up lol, disgraceful
my extractor fan and my toilet seat are both broken and i cant do anything about it
my extractor fan and my toilet seat are both broken and i cant do anything about it
i'd rather use a carrier pigeon
glitchy, buggy mess. login is a poorly designed UI that doesn't let me get in half the time. actual reported tickets don't show up half the time. when typing in your location, it will glitch out and just not let you select it (this happened and my request was delayed by a month. i still put all my location information in the details and when further prompted. still nothing). for some reason, they have a 'drawing' section when reporting issues? what exactly do you want me to draw? me with a little sad face getting a migraine from a broken strobing light? why is that even an option? some tickets will just automatically get marked as 'completed' despite the fact that nothing has happened and there has been no contact. if you send a comment asking, they'll direct you to the office of the people who run the app, NOT the office of the location you're at. 'yeah i don't know why that got marked as completed' THEN LET ME TALK TO SOMEONE WHO DOES. you are in a different part of the uk!!! why am i not connected to the office of my building!! overall, i would rather send a carrier pigeon with a note detailing my troubles because it would probably be faster and more reliable and have less bugs.
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confusing
at a new accommodation that uses this app, previous accommodation also used it - redownloaded the app and i am not able to put in a new code to be able to report any maintenance issues at my new place. not too sure what to do.
App key doesn’t work
For god sake… Who knows the app key???
