MM Helpdesk vs My Rightcheck
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MM Helpdesk
Report incidents and service orders easily from your smartphone. Capture and annotate photos to clarify issues, improving response times and user satisfaction. Supports GPS mapping and structured data registration for precise location reporting.
- Mobile incident reporting
- Service order submission
- Photo capture and annotation
- GPS/GIS map integration
- Structured item registration
- Precise location reporting
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With MM Helpdesk smartphones can be used for simple and easy reporting of incidents or service orders to your organization - and the app even allows you to take a photo and add markings on the photo before reporting an incident. Image documentation clarifies many questions and saves time preparing the proper action to restore functionality or meet the users expectations, and ultimately it provides a better service experience among your users. MM Helpdesk supports GPS / GIS maps and self-selected items registration, and users can with only few clicks make a good and structured registration with precise location.
My Rightcheck
This app simplifies the pre-employment verification process for job seekers in the UK. It guides users through providing necessary information and documents to employers, ensuring a quick and secure onboarding experience.
- Guides required information and document submission
- Securely shares data with employers
- Facilitates pre-employment Right to Work checks
- Simplifies job onboarding process
- Enables quick start to new employment
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Share the information employers need to get you hired, on-boarded and starting work quicker with My Rightcheck. All employers in the UK must conduct certain ID and other verification checks on you before they can hire you. Rightcheck makes this an easy process so that you can start your new job as quickly as possible. When applying for a job, My Rightcheck makes it quick and simple to securely share the data and documents recruiters need to conduct their pre-employment Right to Work check on you. My Rightcheck will: Guide you through exactly what your new employer needs you to provide. Direct you to enter your details and upload the required ID documents. Enable you to share your data securely and safely with the employer. Download ‘My Rightcheck’ today. Rightcheck will help you prove your Right to Work as part of your onboarding and allow you to start work quickly.
Screenshots
Verdict
The clearest difference is rating: My Rightcheck at 4.8 against MM Helpdesk's 1.0. My Rightcheck also leads on review sentiment (39% vs 0%) and update cadence (every 9 days vs every 5 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Rightcheck holds the better App Store score, 4.8 against 1.0. That said, the two scores are not equally well evidenced: My Rightcheck has 122 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 0% of MM Helpdesk's written reviews are positive against 39% of My Rightcheck's.
MM Helpdesk ships an update every 5 weeks, My Rightcheck every 9 days. Both last shipped on November 3, 2026.
| Parameter | MM Helpdesk | My Rightcheck |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (4 ratings) | 4.8 (122 ratings) — better |
| Positive reviews | 0.0% of reviews | 38.7% of reviews — better |
| Number of ratings | 4 | 122 — better |
| Update frequency | Every 5 weeks | Every 9 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.5 |
| Further details — not scored | ||
| Size | 111 MB | 159 MB |
| Age rating | 4+ | 17+ |
| Developer | EG A/S | T4 Communications UK Limited |
Customer experience
MM Helpdesk
My Rightcheck
Bugs and requests
MM Helpdesk
Not enough reviews yet to summarise bugs or requests.
My Rightcheck
Reported bugs
37 issues- Biometrics get stuck on 99%
- Passport scanning doesn't work
- Liveness check takes many attempts
- ID auto-capture didn't work
- App closes unexpectedly
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- Can't upload more than one document
- Can't crop images after taking them
- Can't upload any files
- Privacy notice checkboxes can't be unchecked
- No option to resubmit or retake a step
- Data capture of passport stuck at 99%
- Face not visible during liveness check
- Difficulty scanning passport information via chip
- App won't accept 'English' or 'British' nationality
- Struggles to capture biometric data and take photos
- NFC scanning issues
- Inputting phone number adds a dot, number hidden
- Text box for typing covered by keyboard
- Biometric chip reading is painful
- App crashes in the middle of ID scan
- Link from employer doesn't work
- Error message about internet connection
- App buffers and shows 'A network error occurred'
- Constant fails with network error on multiple devices/networks
- App crashes before giving email input screen
- App closes itself randomly
- Face liveness check is difficult and requires specific movements
- App doesn't allow retaking liveness check photo
- Keeps crashing, unable to use
- Unusable, took many attempts to take picture of passport
- App crashes at different stages, especially when saving passport copy
- App skipped camera access step
- Chinese translation is wrong, cannot change to English
- App doesn't capture right info and doesn't notify user
- Chip in phone doesn't work for passport scan
- App doesn't fit screen properly on iPhone/iPad
- Liveness test doesn't recognize actions like shutting eyes
Requested features
9 requests- Option to retake liveness check photo
- Verbal guidance for face photos
- Guidance notes for complex steps
- Improved design for phone number input
- Flash option for photos
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- Alternative ways to scan passport if NFC fails
- Ability to change language
- More flexibility to correct errors
- Option to upload multiple documents
In-app purchases
MM Helpdesk
No in-app purchases
My Rightcheck
No in-app purchases
