Mobi by Rogers Reviews: Is It Legit?

Customer Experience

Positive experience17.9% of reviews
Neutral2.0% of reviews
Negative experience80.1% of reviews

~ Based on 196 written reviews from the US App Store.

What users say about Mobi by Rogers

Is Mobi by Rogers Safe?

Mobi by Rogers appears mostly safe based on user ratings. AppsHunter Safety Score for Mobi by Rogers is 82/100.

This assessment is based on 292 user ratings, with an App Store average of 4.1/5.

Safety Analysis

78.7% of ratings point to a safe experience
1.4% of ratings suggest some concerns
19.9% of ratings point to a risky experience

~ Based on 291 App Store ratings for Mobi by Rogers.

Is Mobi by Rogers Legit?

Mobi by Rogers appears to be a legitimate app. AppsHunter Legitimacy Score for Mobi by Rogers is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unreliable

The information is rarely up to date to know how many bikes are available at a station.
The app will also "forget" to show some stations on the map when it is time to park the bike

Gives bike hire a bad name

Map in app very difficult to use. Nowhere on bike to put your phone for navigation. Batteries not charged. Seats broken. So much worse than equivalents.

Phone Free

My favorite part of the Mobi bike service is that I don’t need to use my phone to unlock the bikes. If you remember your code and password, it makes retrieving the bikes a bit more seamless. However, the locking mechanism on a lot of the racks suck and also I general the service is a bit pricy. More than a bus less than an Uber.
Show more

Very expensive 29$ an hour

The service is good but the price is excessive me and my wife 58$ for an hour of biking

Shame!

What a piece of garbage 🤢🤮

UPD: oh wow, I didn’t remember I already left a review for this masterpiece. So I’ll add. You know Apple Sign In and Apple Pay exist, right? I wish Apple had more strict quality control and rejected such garbage.

Worth it, saves a ton of time

Student discount makes it super cheap, saves a ton of time commuting short or medium distance. BEST customer service refunded me 70$ no questions.

Best ways to have fun and explore city

Awesome

Too expensive

Fee is not capped for a day, got charged $100 for 4hrs. I could have ubered around the city for that.

No Apple Pay option either have to save card on file.

Awesome bike ride

My son & I have a great bike ride in Vancouver.

Expensive and Annoying

More expensive than taking an Uber. Half the bike stands don’t end your ride, so you have to pay by the minute until you find one that works. Horrible service from a despicable telecom

Buen viaje

Muy buen servicio

Great way to see Stanley park

Easy and joyful experience. Thank goodness one of your guys was near the end of our loop as all the stalls were full of bikes and there was no where to put ours. He was a big help.

Excelente servicio

La utilicé en tramos cortos y fue perfecto

Great time in Vancouver!

Very helpful workers, very nice!! Bikes were easy and fun

Excelente día experiencia

Estupendo paseo

Worst Bike App

Easily the worst bike app I’ve ever used. Bikes just don’t work and the app’s UI is horrible. Why can’t we just scan like every other app? Why can bikes only be unlocked 3/10 times?

Not worth the price

Hyper expensive (almost extortionate), and the bikes are in terrible condition. Avoid and find alternative means of transportation.

Make Vancouver Green

One of the best city bike rental system in the world.

Unreliable app and service

I don’t recommend this app or the service. It is not reliable enough to use as public transport. You will find yourself late to almost anything if you attempt to rely on mobi.

Useless, unfortunately

Couldn’t even unlock the bike. Tons of issues. This app could really learn from what they’ve done in Montreal. Hopefully they can get some decent developers working on it!