Mobi by Rogers User Reviews

Customer Experience

Positive experience17.8% of reviews
Neutral1.7% of reviews
Negative experience80.5% of reviews

~ Based on 174 written reviews from the US App Store.

What users say

Is Mobi by Rogers Safe?

Mobi by Rogers appears mostly safe based on user ratings. AppsHunter Safety Score for Mobi by Rogers is 81/100.

This assessment is based on 280 user ratings, with an App Store average of 4.1/5.

Safety Analysis

78.2% of ratings point to a safe experience
1.4% of ratings suggest some concerns
20.4% of ratings point to a risky experience

~ Based on 280 App Store ratings for Mobi by Rogers.

Is Mobi by Rogers Legit?

Mobi by Rogers appears to be a legitimate app. AppsHunter Legitimacy Score for Mobi by Rogers is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worth it, saves a ton of time

Student discount makes it super cheap, saves a ton of time commuting short or medium distance. BEST customer service refunded me 70$ no questions.

Best ways to have fun and explore city

Awesome

Too expensive

Fee is not capped for a day, got charged $100 for 4hrs. I could have ubered around the city for that.

No Apple Pay option either have to save card on file.

Awesome bike ride

My son & I have a great bike ride in Vancouver.

Expensive and Annoying

More expensive than taking an Uber. Half the bike stands don’t end your ride, so you have to pay by the minute until you find one that works. Horrible service from a despicable telecom

Great way to see Stanley park

Easy and joyful experience. Thank goodness one of your guys was near the end of our loop as all the stalls were full of bikes and there was no where to put ours. He was a big help.

Great time in Vancouver!

Very helpful workers, very nice!! Bikes were easy and fun

Worst Bike App

Easily the worst bike app I’ve ever used. Bikes just don’t work and the app’s UI is horrible. Why can’t we just scan like every other app? Why can bikes only be unlocked 3/10 times?

Not worth the price

Hyper expensive (almost extortionate), and the bikes are in terrible condition. Avoid and find alternative means of transportation.

Make Vancouver Green

One of the best city bike rental system in the world.

Unreliable app and service

I don’t recommend this app or the service. It is not reliable enough to use as public transport. You will find yourself late to almost anything if you attempt to rely on mobi.

Useless, unfortunately

Couldn’t even unlock the bike. Tons of issues. This app could really learn from what they’ve done in Montreal. Hopefully they can get some decent developers working on it!

Useless App

Need to be logged in to see where stations are - who has time for that?! Just use the website on your phone

Worst Equipment and Zero Customer Service

The bike wont start and they keep charging you for every unlock. Nobody picks up customer service calls.

Terrible

Multiple charges, in days I did not ride. Charges different in the app than in my card, do not recommend, also very expensive, will be easy and better to take and uber

If i could assign negative stars i would

This shared bike service is the most annoying to use. The docks dot unlock correctly, they fail to lock properly when they lock at all.

And the app is no better.

This is the worse shared bike service i have used in all the cities where i have use one across all continents.

I’d get all my money back if i could.
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I think should be cheaper

I used the bikes for 1h45
E-bike: 57.77
Mechanical bike: 43.30

In my opinion it is very expensive, don’t have any sense be like this.. I rent a car for a entire day and refill the tank and I just paid 120 hehehe

We need bike share in South Vancouver

Mobi is needed to expand to areas like Langara

Great when it’s setup

It’s great once it’s setup, but you could do a lot more to be highly specific and detailed about the initial setup process, both I and others around me were having a hell of a time going through all the loops

Fun way to get around

Really enjoyed visiting the Vancouver seawall and Stanley Park. Ride was great even though I had explosive diarrhea earlier in the day.