Check how bad their reviews are everywhere.
CFX525 owner. Unit less than a year old, display stuck on QR code boot screen, compressor start failure. App is useless for diagnostics when the unit won’t boot past the QR code screen. Dometic support refused to help without original receipt despite serial number confirming unit age. $600+ premium product, zero warranty support. One sta
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Updates are broken
The firmware update process is fundamentally broken for my CFX5:
1. Select update, provide email (why do you need this?)
2. Open email, tap verify OTP.
3. Back to app, error modal appears (email not verified).
4. Try again, “email already used”.
5. Try a different email, same failure (email not verified).
I have the latest version of the app. It’s been this way since last year, and there is nothing special about my setup.
1. Select update, provide email (why do you need this?)
2. Open email, tap verify OTP.
3. Back to app, error modal appears (email not verified).
4. Try again, “email already used”.
5. Try a different email, same failure (email not verified).
I have the latest version of the app. It’s been this way since last year, and there is nothing special about my setup.
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Bricked my cfx 95
The last update destroyed my fridge. The large side works as a freezer now even at 50F and the small one doesn’t work properly. Everything was fine before. No, the update didn’t failed. It’s just a bad update. I wish I can manually reflash it. Lost a lot of my food camping.
This is ridiculous.
This is ridiculous.
Garbage
No matter what I do my cooler won’t connect via WiFi. App is current but won’t connect. Useless.
Awful App
I can’t connect my fridge to the app. Even the help options don’t even list the latest model that I bought. The customer service is an automated cycle of nothing. I’m really surprised at how lame this is, clearly you’re getting the feedback and doing nothing about it! If you haven’t made a purchase yet, I would avoid
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Unreliable
You have to re pair with your fridge every time you exit out the app. Limited functionality and bad connectivity makes this app not worthwhile and I will soon delete it.
بدائي جدا
لا يمكن ربطه بالواي فاي معقد بشكل لا يمكن تصوره
Useless
I can only set the desired temperature and that’s about it. No way of changing battery monitoring, display brightness or anything else whatsoever.
Useless for Fahrenheit
It’s been a while since I’ve used the app, but the current version no longer allows me to choose temperatures below 17F. It will work to change the interface to use Celsius, then adjust the temperature lower, and then change back to F, as long as you don’t want to change the temperature again. I wrote the support team and they suggested that I just use Celsius. This isn’t a difficult fix within their app, and I suggest they fix it as most people won’t be able to figure out the workaround of changing to C in order to get a lower setting.
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Bluetooth only
I’m able to connect my cooler to wifi but can only monitor and make updates via Bluetooth. Why even have wifi if it doesn’t do anything?
App mobile non convivial
Depuis la refonte de l’application, il est devenu impossible d’activer le wifi sur le CFX3 75 DZ.
J’ai tenté de ré-initialiser le paramètre wifi comme expliqué dans le manuel. Mais maintenant, je ne peux même plus activer le Bluetooth. Donc impossible de faire reconnaître la glacière.
S’il vous plaît, faites une nouvelle mise à jour de l’application pour que tout fonctionne bien à nouveau.
J’ai tenté de ré-initialiser le paramètre wifi comme expliqué dans le manuel. Mais maintenant, je ne peux même plus activer le Bluetooth. Donc impossible de faire reconnaître la glacière.
S’il vous plaît, faites une nouvelle mise à jour de l’application pour que tout fonctionne bien à nouveau.
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Worthless
Will not connect to iPhone via BT or WiFi
Useless App
The features this app is advertised as being capable of are what pushes me to buy this CFX3 Cooler. The ability to have it connected to WiFi “as advertised” and have the ability to turn it on and off remotely as long as it has a good WiFi signal was the feature I looked forward to the most.
Now after receiving it, the app will only connect via Bluetooth and will never connect with WiFi regardless of what I try. Very unfortunate and honestly pretty much a lie in the advertising.
Had I of known this prior to I would have bought a different brand that actually works as advertised.
Now after receiving it, the app will only connect via Bluetooth and will never connect with WiFi regardless of what I try. Very unfortunate and honestly pretty much a lie in the advertising.
Had I of known this prior to I would have bought a different brand that actually works as advertised.
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Was working great until latest bug fix
I have two CFX3s 95DZ and a 75DZ. The app used to allow temperature changes to minus 15 degrees F. Now the lowest temperature setting via app is +17 degrees F. The dev messed the temp control settings when they fixed bugs 3 days ago.
Keine Verbindung
Ich habe noch nie eine solch schlechte App gehabt eine volle Katastrophe kein Wifi und Bluetooth , keine Updates
Von Dometic hätte ich was anderes erwartet
Setzen 6
Von Dometic hätte ich was anderes erwartet
Setzen 6
Widget
Please add a widget so we can see it also on CarPlay when traveling.
No good
It used to work mint, now i have a new phone, cant pair my phone to the fridge as my screen on the fridge is not working for no known reason, and i cant adjust my temps any other way. Im very much considering selling and buying a different brand fridge like kickass or mycoolman for this reason. Very unsatisfied
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Not even worth 1 star.
Both the app and freezer are complete junk.
Language
C’est dommage que l’application soit que en anglais… en 2025 c’est pas normal pour un groupe aussi prestigieux que Dometic de ne pas proposer plusieurs langue.
Le diagramme de consommation n’est pas en instantanée c’est regrettable
Le diagramme de consommation n’est pas en instantanée c’est regrettable
CFX2-45. Don’t bother downloading - So basic it’s useless. Collects data too!
Very basic app. Seems to work ok. But all it really does is show you temperature. On/off could be easily pressed by mistake. Very short Bluetooth range.
The app states it does not collect data. But when you install it wants cookies etc. so the description on the App Store is fraudulent.
The app states it does not collect data. But when you install it wants cookies etc. so the description on the App Store is fraudulent.
