Mobile Cooling User Reviews

Customer Experience

Positive experience11.1% of reviews
Neutral14.7% of reviews
Negative experience74.2% of reviews

~ Based on 279 written reviews from the US App Store.

What users say

Is Mobile Cooling Safe?

Mobile Cooling does not appear safe based on available data. AppsHunter Safety Score for Mobile Cooling is 36/100.

This assessment is based on 122 user ratings, with an App Store average of 1.5/5.

Safety Analysis

10.7% of ratings point to a safe experience
4.1% of ratings suggest some concerns
85.2% of ratings point to a risky experience

~ Based on 122 App Store ratings for Mobile Cooling.

Is Mobile Cooling Legit?

Mobile Cooling appears to be a legitimate app. AppsHunter Legitimacy Score for Mobile Cooling is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useful app needs car play support.

Straightforward app to monitor and control the temp on my cfx 5 cooler. Would be great if it was supported in car play so you can check the temperature of your food without picking up the phone while on a road trip.

Response from developer

Hi, thank you for your review. Your opinion is important to us and we make sure to raise this with our development team. Kind regards, Dometic Customer Service

Will not connect

Will not connect at all. I have been trying for hours . Installed and reinstalled app several times . Guess I will just not be able to WiFi or Bluetooth

Terrible app

For the Bluetooth to work I have to be within a few metres of the van. Not really much good. So I tried the Wi-Fi app but the instructions are so poor and I haven’t been able together it to connect. Dometic, you need to spend more time in these apps, considering I spent £1,000 on a Coolbox.

Check how bad their reviews are everywhere.

CFX525 owner. Unit less than a year old, display stuck on QR code boot screen, compressor start failure. App is useless for diagnostics when the unit won’t boot past the QR code screen. Dometic support refused to help without original receipt despite serial number confirming unit age. $600+ premium product, zero warranty support. One sta
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Updates are broken

The firmware update process is fundamentally broken for my CFX5:

1. Select update, provide email (why do you need this?)
2. Open email, tap verify OTP.
3. Back to app, error modal appears (email not verified).
4. Try again, “email already used”.
5. Try a different email, same failure (email not verified).

I have the latest version of the app. It’s been this way since last year, and there is nothing special about my setup.
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Bricked my cfx 95

The last update destroyed my fridge. The large side works as a freezer now even at 50F and the small one doesn’t work properly. Everything was fine before. No, the update didn’t failed. It’s just a bad update. I wish I can manually reflash it. Lost a lot of my food camping.
This is ridiculous.

Garbage

No matter what I do my cooler won’t connect via WiFi. App is current but won’t connect. Useless.

Awful App

I can’t connect my fridge to the app. Even the help options don’t even list the latest model that I bought. The customer service is an automated cycle of nothing. I’m really surprised at how lame this is, clearly you’re getting the feedback and doing nothing about it! If you haven’t made a purchase yet, I would avoid
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Response from developer

Hi, thank you for your review. Your opinion is important to us and we make sure to raise this with our development team. Kind regards, Dometic Customer Service

Keine WLAN Verbindung herstellbar mit CFX75DZ

Leider kann entgegen der Verkaufsbeschreibung keine WLAN Verbindung hergestellt werden. Die Steuerung via Bluetooth Verbindung ist möglich wenn man neben der Box steht. Das ist dann dünn für ein Produkt dieser Preisklasse. Auch kann nur die Temperatur eingestellt werden sonst nichts. Nicht einmal die Alarme können konfiguriert werden.
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Response from developer

Hi, thank you your review. Please note that the WIFI option is no longer avaliable due to cyber-security reason. You can still connect your Coolbox via Bluetooth. Kind regards, Dometic Customer Service

Unreliable

You have to re pair with your fridge every time you exit out the app. Limited functionality and bad connectivity makes this app not worthwhile and I will soon delete it.

بدائي جدا

لا يمكن ربطه بالواي فاي معقد بشكل لا يمكن تصوره

Useless

I can only set the desired temperature and that’s about it. No way of changing battery monitoring, display brightness or anything else whatsoever.

Useless for Fahrenheit

It’s been a while since I’ve used the app, but the current version no longer allows me to choose temperatures below 17F. It will work to change the interface to use Celsius, then adjust the temperature lower, and then change back to F, as long as you don’t want to change the temperature again. I wrote the support team and they suggested that I just use Celsius. This isn’t a difficult fix within their app, and I suggest they fix it as most people won’t be able to figure out the workaround of changing to C in order to get a lower setting.
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Response from developer

Hi, thank you for your review. Your opinion is important to us and we make sure to raise this with our development team, so please keep an eye out for coming updates. Kind regards, Dometic Customer Service

Bluetooth only

I’m able to connect my cooler to wifi but can only monitor and make updates via Bluetooth. Why even have wifi if it doesn’t do anything?

App mobile non convivial

Depuis la refonte de l’application, il est devenu impossible d’activer le wifi sur le CFX3 75 DZ.
J’ai tenté de ré-initialiser le paramètre wifi comme expliqué dans le manuel. Mais maintenant, je ne peux même plus activer le Bluetooth. Donc impossible de faire reconnaître la glacière.
S’il vous plaît, faites une nouvelle mise à jour de l’application pour que tout fonctionne bien à nouveau.
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Worthless

Will not connect to iPhone via BT or WiFi

Useless App

The features this app is advertised as being capable of are what pushes me to buy this CFX3 Cooler. The ability to have it connected to WiFi “as advertised” and have the ability to turn it on and off remotely as long as it has a good WiFi signal was the feature I looked forward to the most.

Now after receiving it, the app will only connect via Bluetooth and will never connect with WiFi regardless of what I try. Very unfortunate and honestly pretty much a lie in the advertising.

Had I of known this prior to I would have bought a different brand that actually works as advertised.
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Response from developer

Hi, thank you for your review. Your opinion is important to us and we make sure to raise this with our development team, so please keep an eye out for coming updates. Kind regards, Dometic Customer Service

Was working great until latest bug fix

I have two CFX3s 95DZ and a 75DZ. The app used to allow temperature changes to minus 15 degrees F. Now the lowest temperature setting via app is +17 degrees F. The dev messed the temp control settings when they fixed bugs 3 days ago.

Keine Verbindung

Ich habe noch nie eine solch schlechte App gehabt eine volle Katastrophe kein Wifi und Bluetooth , keine Updates
Von Dometic hätte ich was anderes erwartet
Setzen 6

Widget

Please add a widget so we can see it also on CarPlay when traveling.