Mobile Office (legacy app)

Mobile Office (legacy app)

Genesys Cloud CX

5 ratings
3 reviews

Archived App (Last seen on 28 Feb 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • October 3, 2022
  • January 21, 2025
Mobile Office (legacy app) screenshot #1 for iPhone
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Mobile Office (legacy app) screenshot #9 for iPhone
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About

This legacy business application provides access to Genesys Cloud CX features. Users are advised to migrate to Version 12 for continued updates and enhanced performance.

Access Genesys Cloud CX features
Legacy version 11
Migration advised to version 12
Enhanced performance in new version
Show original description

What's New in Mobile Office (legacy app)

11.6.5

January 21, 2025

Migration update: conversion to legacy app.

User reviews

Not great.

Since updating, I can no longer see phone numbers. It will not me outbound either. Not a fan but only app that’s compatible with my computer’s phone system.

Very cool app

This is a very cool app

After sign in redirect broken

It signs me in and says redirect in app and nothing ever happens…

Developer apps

FAQ

What is Mobile Office (legacy app)?

Mobile Office (legacy app) is a business application designed for Genesys Cloud CX. It provides mobile access to certain features of the platform. Users should note that this is a legacy version and will be retired.

Why should I switch to Version 12 of Mobile Office?

Version 12, named 'Mobile Office for Genesys Cloud', offers the latest features, ongoing updates, and improved performance. Migrating ensures you have access to the most current and reliable version of the application.

Is Mobile Office (legacy app) still supported?

This application is a legacy version and is scheduled for retirement. While it is currently available, it will not receive further updates or feature enhancements. Users are strongly encouraged to download Version 12.

What devices does Mobile Office (legacy app) support?

Mobile Office (legacy app) supports iPhone, iPad, and iPod devices. It is designed for users who need to access Genesys Cloud CX on the go.

How often is Mobile Office (legacy app) updated?

As a legacy application slated for retirement, Mobile Office (legacy app) will not receive further updates. The last update was version 11.6.5 on January 21, 2025. Version 12 will receive ongoing updates.

What is the user rating for Mobile Office (legacy app)?

Mobile Office (legacy app) has a user rating of 2.8 stars based on 5 ratings. This indicates a mixed reception from its user base.

Does Mobile Office (legacy app) contain advertisements?

No, Mobile Office (legacy app) does not contain advertisements. It is a free application that provides access to Genesys Cloud CX features.

What is the age rating for Mobile Office (legacy app)?

Mobile Office (legacy app) has an age rating of 4+. This means it is suitable for users of all ages, with no mature content restrictions.