Mobilly appears to be a legitimate app. The AppsHunter Legitimacy Score for Mobilly is 83 out of 100 points across 7 verification signals from App Store and developer data.

Mobilly Reviews: Is It Legit?

Name: Mobilly
Rating: 3.65714 (35 reviews)

Mobilly

💰 Finance

✈️ Travel

Customer Experience

Positive experience22.0% of reviews

Neutral4.0% of reviews

Negative experience74.0% of reviews

~ Based on 50 written reviews from the US App Store.

Is Mobilly Safe?

Mobilly appears mostly safe based on user ratings. AppsHunter Safety Score for Mobilly is 72/100.

This assessment is based on 35 user ratings, with an App Store average of 3.7/5.

Safety Analysis

67.6% of ratings point to a safe experience

2.9% of ratings suggest some concerns

29.4% of ratings point to a risky experience

~ Based on 34 App Store ratings for Mobilly.

Is Mobilly Legit?

Mobilly appears to be a legitimate app. AppsHunter Legitimacy Score for Mobilly is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Achtung versteckte regelmäßige Gebühren

Achtung, diese App verlangt 0,13€ pro Benachrichtigung und es gibt keine Option, Benachrichtigungen ganz abzuschalten. Hier wird also langsam aber sicher schön 13 Cent abgebucht.

Sstfndlng

a month ago

Response from developer

Hello! Not all of the notifications sent by the app are subject to a charge. These are reminder notifications for active parking sessions, designed to assist users in case they forget to stop their parking payment. The 0.13 EUR fee applies to the service itself, not the method of delivery; the notification is sent via the same channel used to initiate the parking session - either as an in-app notification or as an SMS (if the parking session was started via SMS). If you generally have no trouble remembering to stop your parking sessions on time, you can adjust your app settings to receive these reminders less frequently - for example, once every 3 days. In this case, a reminder will only be sent if a parking session has remained active for the entire 3-day period.

Review

Brilliant app I’m from Northern Ireland and it works good for me no lag or anything it let me use an uk number as I’ve been other people complain about it won’t let them use there uk numbers brilliant app would love this app in my own country thanks

Jjoshy20xx

2 months ago

Remarkably poor at its core function

By far the worst UI/UX design I have encountered in a travel app. The app contains far too much information, much of it hidden, making it confusing and overcrowded. Most importantly, there is no clear walkthrough explaining how to register a ticket once purchased. The app simply prompts you to register the ticket without explaining how. Instead, users have to search online and find instructions elsewhere, such as on the website or Facebook.

It is remarkably poor at performing the one core function a public transport app should make effortless: travel.

The app is simply not intuitive. The UI/UX needs significant improvement.

KKrKer33

3 months ago

Misleading company

I’m very disappointed with the Mobily parking app. It advertises night parking for €3, and the minimum wallet top-up is also €3, which makes you believe that’s all you need.

However, there is no option to purchase night parking directly. Instead, the app automatically starts a regular parking session, charging €1 for the first hour, €1 for the second hour, and then additional charges (such as €0.13) before switching to the night tariff. By that point, the €3 balance is no longer enough, leaving you unable to activate night parking.

As a result, €2 is spent for nothing, and you’re left without enough funds to buy the parking you actually wanted. This feels misleading and unnecessarily confusing. If night parking costs €3, users should be able to purchase it directly without having to keep extra money in their wallet. The current system feels like a trick rather than a transparent pricing model.

Aandy_cryss

3 months ago

Public transport made easy

The app is easy to use. Provides real time public transport information.
Booking tickets is very simple

Ddgakl

3 months ago

Müll

Für
Deutsche ist die App nicht nutzbar. Es wird eine Persönliche ID angefragt, die es auf einer deutschen ID Karte gar nicht gibt. Somit kann man die App nicht nutzen.

DDybelmoerder

5 months ago

Response from developer

Hello! When registering in the app, please note that you are a non-resident and then you will only need to enter your birth data. If you need additional assistance, feel free to contact us by calling +37122001859 and we will help you do everything together.

Doesn’t work, I tried to login and it doesn’t do anything.

I have places to go, but it doesn’t work.

Vvegabond1981

5 months ago

Response from developer

Hello! Unfortunately, on Monday, June 15, we experienced technical problems, so it was temporarily impossible to use the Mobilly app. If you need our help or have any other questions, write to us at info@mobilly.lv and we will help you solve everything.

Terrible if you’re a foreigner

Make the app accessible to non EU citizens that don’t have an EU phone number. Makes getting around extremely difficult when not every bus stop has a ticket booth!!

JJasonArbour

7 months ago

Response from developer

Hello! For security reasons, we have currently limited the use of Mobilly to numbers from EU and EEA member states only.

Useless for people without an EU phone number

The app requires an EU phone number to sign up and use. It shouldn’t be in other region’s App Store if it’s not usable by them.

2200level500

a year ago

Great App

Great app all transport a parking pay all in one app

GGogich909

a year ago

No USA

My family is Latvian and when we tried to park around town we weren’t able to create an account or pay with SMS because there was no USA +1 telephone option. We have to keep parking at Jēkaba kazarmas which has euro park.

CC_Cash000

a year ago

Response from developer

Hello! Unfortunately, the Mobilly app is not currently available for phone numbers registered in the USA, as we are unable to send the SMS with a password to those numbers. To use Mobilly, we recommend obtaining either a physical SIM card or an eSIM with a Latvian phone number. Once you have a Latvian number, you will be able to register and enjoy the full functionality of the Mobilly app.

Topping/Language

Sometimes topping up is not possible, they want to verify you using local banks where you as a tourist have no account.
Your car ist stuck in the undeground parking and you cant pay. Awful.

Русский язык.
В Латвии 90% говорят на русском языке, но на сайте нет возможности выбрать русский язык. Это глупость, тупость и дискриминация.
А потом удивляются.

MMeisterbetriebausberlin

a year ago

Response from developer

Hello! We tried to contact you by phone, but we were unable to reach you. We have sent you all the information via email so that you can resolve the verification issue.

Does not work with US phones

Riga has good public transport system but can’t seem to realize that people come to visit from outside EU and they might want to use their phones to purchase tickets. The official app works only if you have a phone in 3 Baltic countries. And this app only works with EU phones.

Why do I need an EU phone to buy a bus ticket? I have Apple Pay and eSIM that provides wifi access. This works all over the world. New York, Copenhagen, Florence - no problems. But Riga - noooo… Have to buy a paper ticket. What a joke.

HHelenNJ

a year ago

Response from developer

Hello! Yes, unfortunately at the moment the Mobilly app is only available to users with phone numbers from the European Union countries, United Kingdom, Norway, Switzerland, Iceland and Ukraine. We hope that despite this, you still had a nice visit to Riga.

Terrible Apps

I enter the parking lot, top up the money, but couldn't click "Start Parking", instead its appear Parking did Not Start, Vehicle is already parked. Confused with this apps works. Should you click parking and entering the lot? How ridiculous way to park!!! When i email for trouble, no reply at all until now (2 days already). I prefer to use term "scam" apps because it take the money and you can not use the service.

The developer reply me and yet the answer dissapoint me and was not solve my problem. Sorry. It just a lousy apps. Thats it.

VVidhunter

2 years ago

Response from developer

Hi! If you get this tipe of a message, this means that this car currently has an active payment in another parking lot. You may have been in another parking lot before and did not stop the payment at that parking lot. That is why you received a notification that this car already has an active parking lot.

Terrible Apps

VVidhunter

2 years ago

Response from developer

Pazuda mēneša biļete

Nopirku Rīgas satiksmes mēneša biļeti, bet pēc 2 nedēļām šī biļete pazuda no mana Mobilly konta. Mēģināju sazvanīt, bet uz zvaniem neatbild.

Hhd583bd73bdj

2 years ago

Do not update your app

I had 5 days left on my 30 day ticket I updated my app and my ticket is gone

AAnceLOC

2 years ago

App doesn’t work..

The app doesn’t even open. I downloaded it, but when I press on the icon, it blinks and closes straight away, nothing happens.
Impossible to use.

Update: after lengthy back and forward communication, the support concluded that my phone iOS isn’t supported... Why do you discriminate customers by what phone model they have? Very customer oriented, thanks!

&&allnicknamestaken&

2 years ago

Extremely limited country codes

This app requires a phone number and only has a dozen or so country codes. Not even +1 is included… Horrible app and e ticket system

Ccpf234

2 years ago

Response from developer

Hello! The app cannot be used with a USA phone number. Mobilly is available for the European Union countries, United Kingdom, Norway, Switzerland, Iceland and Ukraine.