Müll
Deutsche ist die App nicht nutzbar. Es wird eine Persönliche ID angefragt, die es auf einer deutschen ID Karte gar nicht gibt. Somit kann man die App nicht nutzen.
Response from developer
Hello! When registering in the app, please note that you are a non-resident and then you will only need to enter your birth data. If you need additional assistance, feel free to contact us by calling +37122001859 and we will help you do everything together.
Doesn’t work, I tried to login and it doesn’t do anything.
Response from developer
Hello! Unfortunately, on Monday, June 15, we experienced technical problems, so it was temporarily impossible to use the Mobilly app. If you need our help or have any other questions, write to us at info@mobilly.lv and we will help you solve everything.
Terrible if you’re a foreigner
Response from developer
Hello! For security reasons, we have currently limited the use of Mobilly to numbers from EU and EEA member states only.
Useless for people without an EU phone number
Great App
No USA
Response from developer
Hello! Unfortunately, the Mobilly app is not currently available for phone numbers registered in the USA, as we are unable to send the SMS with a password to those numbers. To use Mobilly, we recommend obtaining either a physical SIM card or an eSIM with a Latvian phone number. Once you have a Latvian number, you will be able to register and enjoy the full functionality of the Mobilly app.
Topping/Language
Your car ist stuck in the undeground parking and you cant pay. Awful.
Русский язык.
В Латвии 90% говорят на русском языке, но на сайте нет возможности выбрать русский язык. Это глупость, тупость и дискриминация.
А потом удивляются.
Response from developer
Hello! We tried to contact you by phone, but we were unable to reach you. We have sent you all the information via email so that you can resolve the verification issue.
Does not work with US phones
Why do I need an EU phone to buy a bus ticket? I have Apple Pay and eSIM that provides wifi access. This works all over the world. New York, Copenhagen, Florence - no problems. But Riga - noooo… Have to buy a paper ticket. What a joke.
Response from developer
Hello! Yes, unfortunately at the moment the Mobilly app is only available to users with phone numbers from the European Union countries, United Kingdom, Norway, Switzerland, Iceland and Ukraine. We hope that despite this, you still had a nice visit to Riga.
Terrible Apps
The developer reply me and yet the answer dissapoint me and was not solve my problem. Sorry. It just a lousy apps. Thats it.
Response from developer
Hi! If you get this tipe of a message, this means that this car currently has an active payment in another parking lot. You may have been in another parking lot before and did not stop the payment at that parking lot. That is why you received a notification that this car already has an active parking lot.
Terrible Apps
Response from developer
Hi! If you get this tipe of a message, this means that this car currently has an active payment in another parking lot. You may have been in another parking lot before and did not stop the payment at that parking lot. That is why you received a notification that this car already has an active parking lot.
Pazuda mēneša biļete
Do not update your app
App doesn’t work..
Impossible to use.
Update: after lengthy back and forward communication, the support concluded that my phone iOS isn’t supported... Why do you discriminate customers by what phone model they have? Very customer oriented, thanks!
Extremely limited country codes
Response from developer
Hello! The app cannot be used with a USA phone number. Mobilly is available for the European Union countries, United Kingdom, Norway, Switzerland, Iceland and Ukraine.
Einwandfrei
Response from developer
Hallo! Vielen Dank für die gute Bewertung! :)
Limited top up options
Still impossible
English language ✅
Stations impossible to find, no map???❌
When searching bus stations as named in google maps an impossible list pops up, you have to know that airport is called Lidosta but still which of the long list is it? Search for RIX, nothing.
Response from developer
Hi! Thank you for the review! The map of the charging stations will be available in the app very soon, various improvements are planned for the app in the coming months and the map will also be available. :) About the airport bus stop - in the app this stop is called "Lidosta, Rīga" (Airport Rīga) - it is also the terminal stop of Riga Airport. Soon, we are also planning improvements in this section (search for stops) - it will definitely help to find stops more easily.
Not easy for German visitors…
Ok - option is there at the end of the list - can you name it German or Deutschland, please?
Response from developer
Hi! We are sorry to hear that you had trouble finding German phone numbers in the list. When registering in the app, the initial view of the app is in Latvian and therefore it must have been more difficult for you to find Germany, because the country is written in Latvian. When you switch to English during registration, the menu will say - Germany.
