Rip off
Hired an e-bike. 36 minutes. 4.5km. €10!! Would have been cheaper to take a taxi.
Theft
I used their bikes once in Dublin; they work well.
However, I had to deposit €5 into my account to rent the first bike, and that money wasn't used for my reservation—another charge was made on top of that.
Then, when I wanted to close my account, they charged me a €4.99 fee to withdraw my €5, explaining that it was the financial company’s fee (even though the actual fee from that company doesn’t exceed €2).
This is clearly theft with impunity.
I am outraged by such practices.
I'm asking an immediate refund before taking legal action.
However, I had to deposit €5 into my account to rent the first bike, and that money wasn't used for my reservation—another charge was made on top of that.
Then, when I wanted to close my account, they charged me a €4.99 fee to withdraw my €5, explaining that it was the financial company’s fee (even though the actual fee from that company doesn’t exceed €2).
This is clearly theft with impunity.
I am outraged by such practices.
I'm asking an immediate refund before taking legal action.
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TOTALLY SCAM
I've been charged for €10 for 2 broken bike. They didn't pay me back full of broken bikes either!!
Worst app ever
Bikes are never available, sometimes the app charged you with no reason, and impossible to get a refund, I’ve never seen an app / business so bad !!
Waste Of Money
App asks you to put money in to add a credit card, and then again to have a minimum balance. Then I couldn’t unlock a bike and now they are refusing to refund it without a fee of 4.99€.
