Moen Flo Controller
My unit keeps disconnecting from the internet
The wifi signal is strong
Replaced the power supply supply but it looks like the power cord connection to the unit is not making consistent contact
The unit plug in appears to be worn out
The wifi signal is strong
Replaced the power supply supply but it looks like the power cord connection to the unit is not making consistent contact
The unit plug in appears to be worn out
Old app was better
This app has been nothing but issues. It randomly triggers the Automatic MicroLeak detection multiple times per day, and at random times, even when the setting are set to once per day, between 4:30-5am. I’ve called, messaged, and emailed support. They have been useless. I loved the old app and wish I could go back to it. I just don’t trust this new app.
Show more
It was better when it was flo by moen
I bought when the app was still flo by moen, and it was really good.
They created this new app and it lost a lot of essential features.
I cannot even look at the usage for past week. Which was one of the main reasons I bought it.
I opened a ticket for it but it does not seem they are very responsive with requests.
Considering they has tue feature before I thought asking for having it back is very reasonable
They created this new app and it lost a lot of essential features.
I cannot even look at the usage for past week. Which was one of the main reasons I bought it.
I opened a ticket for it but it does not seem they are very responsive with requests.
Considering they has tue feature before I thought asking for having it back is very reasonable
Show more
Connectivity issues
The new Moen Flo app has been an extremely frustrating experience. My Flo device successfully creates its own setup Wi-Fi, and my iPhone 16 Pro connects to it without any problem. However, when the app asks me to choose my home Wi-Fi, it frequently shows “There are no Networks available” even though there are dozens of nearby Wi-Fi networks, including my own. This same setup worked previously, so the issue appears to be with the app or its provisioning process—not my router.
I’ve reset the device, reinstalled the app, restarted my phone, and repeated the setup multiple times with inconsistent results. Many other users appear to be reporting similar connectivity and onboarding problems since the newer Moen Flo app replaced the old one.
For a premium smart water shutoff system that is supposed to protect an entire home, the setup experience should be reliable. Until Moen fixes these app and provisioning issues, I cannot recommend this product or its software.
I’ve reset the device, reinstalled the app, restarted my phone, and repeated the setup multiple times with inconsistent results. Many other users appear to be reporting similar connectivity and onboarding problems since the newer Moen Flo app replaced the old one.
For a premium smart water shutoff system that is supposed to protect an entire home, the setup experience should be reliable. Until Moen fixes these app and provisioning issues, I cannot recommend this product or its software.
Show more
Stop turning off my water
I don’t have a leak - I’m working on a project
