Great Piece of mind
Worried about my 25year old water heater leaking. Now I can head any problem off before any damage is done
New App Can’t Read Valve Status
Instead of telling you if your valve is on or off, the new app is stuck on reading the valve status forever. Moen devs…. please point users to your web app with a link until you get this fixed. You can log into user.meetflo.com until they get this fixed.
Please revert the latest change
The change made like 2 months ago was (and I mean this unironically for me), revolutionary.
The change I saw that came today is a downgrade relative to yesterday, but still better than before 2 months ago.
Please consider:
- moving the time oriented views back to the main dashboard page
- allow the number seen on the time oriented views to be seen with a tap instead of long press
- allow the backend data to be slightly more responsive as it was prior to today.
Thank you
The change I saw that came today is a downgrade relative to yesterday, but still better than before 2 months ago.
Please consider:
- moving the time oriented views back to the main dashboard page
- allow the number seen on the time oriented views to be seen with a tap instead of long press
- allow the backend data to be slightly more responsive as it was prior to today.
Thank you
Show more
too many false alerts
too many false alerts and shut offs to be useful. this issue started this year 2026 in September. worked great last year from november onwards. then this year it can’t handle the tiny amount the closed water heating system draws. despite keeping sensitivity to lowest level. help desk is mostly useless, just asks to rest to learning mode. i have used learning mode again , do not expect improvement.
Show more
Works for a while
The faucet normally works but intermittently and then consistently won’t work. Crazy that you can’t use the handle manually when the wave doesn’t work.
Knowledge is power
This is a product that can save you a lot of money by being proactive dad always taught me. It’s way better to maintain than to repair and this is a product that helps you maintain and make sure you don’t have to repair.
Great Investment
The water leak has saved me 3 times when a toilet was running after flushing. It is really worth it
New app has lost functionality
Listen to your customers! You just yet another update and added stuff no one asked for. Old app was 100 times better, now they want you to go to a website to see the actual usage, how do you call that an upgrade!? If it’s not broke DONT fix it!
I would not recommend this product as it currently operates. I wish I could return it!
I would not recommend this product as it currently operates. I wish I could return it!
Show more
Transferring Apps is unacceptable user experience
Moen made an awful decision to make customers migrate from Florida by Moen to Moen Flo. Lost all our devices across 2 Properies with no path to recovery. I’ve never been so upset about an app in my life. This whole migration makes NO sense. I will think twice before buying more Moen sensors.
Found my first water waste
I looked at my app and saw that I had used 69 gallons of water from midnight to 7 am. The mere said 0.1 gpm but everything in house was turned off. I found it. My garden hose outside was dripping. Turned it off and stopped wasting water! I only have had it for two weeks and it already paid off!
Save Your Money
3 failures in 3.5 years. Moen quit backing their warranty. Will be removing. Waste of money.
Moen should not be allowed to use technology.
Always half baked and confusing instructions.
Just excellent
This product is amazing. Can’t recommend enough
Not user-friendly
Since Moën changed their app from FLO to Moen Flo, couldn't they have made this a seamless transition? It's not like somebody's going to break into your computer. Just move the information from one of your apps to the other and make it pain-free.
Using Moen Flo for 3 Years
Installed first Moen Flo 3 years ago after a broken pipe that flooded part of the first floor and basement while out of town. Over the course of 2 days the utility meter said we used 60000 gallons of water causing well over $100K damage.
I thought of installing it earlier, and obviously this is a suggestion to any who read this- it is worth every penny. Wish I had done it when I first thought about doing it.
I thought of installing it earlier, and obviously this is a suggestion to any who read this- it is worth every penny. Wish I had done it when I first thought about doing it.
Show more
WiFi setup flawed
Very difficult to setup WiFi
Helpful and Comfoting
Works well in monitoring the water pipes throughout the house, detecting drips and leaks, providing notice through texts, emails and phone calls, and shutting off the water if I don’t respond to unusual activity.
Nice update but scheduling away mode in advance would be awesome
The updated app is great, easy to navigate and view data. It would be great if Moen can add scheduling of away mode in advance (like vacation mode Ecobee has), so that this can be planned ahead of time. Thanks
Good so far
The device is fine but the app needs a lot of work. I don’t see any way to look at trends. You should be able to look at last week last month last year and all data for pressure, flow and usage
Moen Flo valve
The valve does a poor job of learning my water use. It keeps shutting off our water because it can’t figure out the automatic swimming pool fill valve. Very frustrating. Even added special exceptions but it still does not get it. According to Moen Support it is impossible for the valve to learn this. Either disconnect the Moen valve or the auto fill pool. Basically useless!
Show more
