No good - Terrible! Unethical company. Horrible experience.
Poor app. Everything about this brand is as poor as the app. Buyer beware.
No good
Poor app.
Cannot get it to connect
Literally just bought 2 AirMoji’s and cannot get either of them to connect to my phone after trying everything! Turned off, turned on, reinstalled app to troubleshoot and nothing works. Super frustrating & disappointing after spending over $200 for this (the Bluetooth capability sold me) so to not be able to set a schedule for them & control with my phone is a big disappointment. Please fix it!!
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App doesn’t Work
I wasted a lot of time to get this thing to work. It just doesn’t work.
Useless
This app does not do anything. Doesn’t connect to anything. Just another opportunity to push more product.
Schedule never matches
I set a schedule using the app and it never runs matching the schedule. I have it set for 9am to 7pm and it only goes on in the middle of the night. Super annoying.
Needs improvement
Your app does not work well! My Air Emojilife II runs whenever it feels like it, NEVER sticking to the programmed schedule that I have chosen. I purchased a second unit and there is NO WAY that unit will connect to the app via Bluetooth! After nearly 5 years, can you fix this issue?? The concept of the air freshener is a grand idea. But it is far too difficult to keep running. Sorry folks. I will be going back to Bath and Bodywork’s plug in room fresheners. Set and forget.
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Doesn’t see devices
Can’t program AirMoji because it won’t see them. Incredibly disappointing as being able to set an on/off schedule is the whole point of it - otherwise it’s on all the time and overpowering. Fix the app or pod sales will fall.
Great App
This app does everything it says does. Most of the people who have left reviews to the contrary is because of user error. It’s a great app.
AirMoji App
Love the new and improved app! Easier to use, more options, and lots of flexibility to customize to my personal needs/liking. This is a terrific enhancement to a terrific product!
Garbage
Seems like a simple concept but very unresponsive. Couldn’t even add a device.
Doesn’t work
I called the company to find out why the app doesn’t work and they said the app was down. That was 4 months ago and it’s still not fixed.🤷🏼♀️
There’s no need for the unit to run at night. It would be nice if this app could be fixed.
There’s no need for the unit to run at night. It would be nice if this app could be fixed.
Not working.
Please fix. Not connecting.
App stopped working- never using Moji again
The whole point of the Moji that I used to love is that I can control the schedule with the app. It’s annoying going around my house turning my devices on or off each time I leave or go to bed. This defeats the entire product of what Moji is. I know that support knows the app isn’t working, but no one is giving me answers. I’ve reached out to support several times and they just tell me to redownload or update the app which doesn’t work. I’m switching to pura.
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App doesn't work
My device disappeared from the app and I can't add it to the app! It was working great when I got it this Fall. But since the new ownership, I have had problems with the app. It makes the device less useful. In fact I don't use it because it just runs forever and I forget to change pods.
No devices
Just noticed last week I have no devices linked anymore. What’s going on? One of the benefits was making a schedule via the app. Is it because of new ownership?
App problems
The app worked great until November. Now I hav no devices.
App is low quality
I love the Moji products but my app rarely connects to my device or even recognizes that it’s there. It never stays on the weekly schedule I have set. If this app would run properly I’m certain I would purchase products more often. Instead I forget about it because it sits there not running. This app needs a major overhaul.
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App not working anymore
When I open the app and go to Devices nothing shows anymore. The devices are charged but also don’t seem to be working anymore. Is this because they sold the company? I can’t find any direct ways to troubleshoot this problem that work.
It does not work
This app does not work. It is very glitchy and keeps on shutting down. I can barely get it to connect to the device
