Falla mucho
This is so different from any other app I’ve used
1 YEAR LATER STILL WAITING MOLESKINE DEVELOPER TO RESPOND ON ALL MY LOST INFORMATION!!!!!
Simple journaling app suitable for everyone.
As someone who used to use physical Moleskine notebooks a lot, finding an app from this company while looking for journaling app alternatives was a pleasant surprise. I tried it, liked it for its simplicity, but I also really disliked how there were so much potentials in the app that were conceptually right but not well executed. So, I gave feedback on the app about what I liked and disliked about it.
I honestly did not think the developers would care about my feedback. Most do not care, to an extent. I’m sure there are plenty of users who probably raised similar feedback too. Hence, it is a pleasant surprise to see them making an effort to give users a better experience on their app by improving and updating it.
At this moment of review, the app is great for simple needs. Nothing too complex, easy onboarding for new users too. I really love the minimal, yet customisable, aspects of the app that sets itself apart from most journaling apps out there. Sure, there are still a few things that can still be improved, but I understand the developers are still working on updating their app for a more efficient and enjoyable journaling experience.
I look forward to the future updates, as well as the longevity of using this app as my go-to journaling app.
Would not open.
😙
Response from developer
Thank you for contacting us and reporting this issue. Please install the latest version present on the App Store (0.220316.190) and let us know if the app works as expected. If you need further support write to us at journeyapp@moleskine.com, we will be happy to help you. Sorry for the inconvenience. Thanks
Enhancing the iPad Journal Experience with Apple Pencil Support
1 YEAR LATER STILL WAITING MOLESKINE DEVELOPER TO RESPOND ON ALL MY LOST INFORMATION!!!!!
It has been 1 YEAR since the new "journal" update launched and 1 YEAR of me unable to access all my information that took me 5 years to create and enter in Journey Life Planner app.
I have been trying to retrieve my information for the past 1 YEAR and haven't been able to, there is clear response from your team regarding when I am going to be able to access all my information, I have been paying the premium version of this app since Summer 2020 and it's unacceptable and insane that now all my information cant be seen nor access on my endx
This has been driving me insane because all my routines, finances, home expenses, expense reports, future goals, schedules, calendar, etc etc etg everything was entered in this app, and now i cant believe I am not getting any answers from the developer, nor information on future updates.
All I get is 10% loading for hours, days and weeks, and nothing loads on the "Your Data from Journey" portion, it just doesnt work.
I truly need help from someone or if there is an online database where I can just access all my information and download it to use in other apps that are more reliable.
Please, please, please let me know at your earliest convenience, I would like to use all this information to reorganize myself for the upcoming year, I have been I have lost so much important information entered in your app and the least you can do for a customer that has been loyal for 5 years, is give me my information back or allow me to retrieve it.
Lost all my journal activity
Pls make entry list view
Leider mit jedem Update schlimmer
Der Verlauf war zuvor schnell aufrufbar, so hatte man schnell eine gute Übersicht. Jetzt muss man den kompletten Verlauf exportieren.
Wer plant so was eigentlich? Und wird das update vor Veröffentlichung eigentlich mal getestet? Qualitätskontrolle? Alles unterirdisch.
Response from developer
Thank you for your feedback, and we sincerely apologize for the inconvenience. To help us reproduce and fix these issues as quickly as possible, we'd love it if you could reach out to us directly at team@moleskineeveryday.com . We'll do our best to get back to you with a concrete update. Thank you for taking the time to report this, it genuinely helps us improve.
Confusión con la página web
Muito bom mas precisa melhorar em alguns pontos.
Not the Moleskin :(
Response from developer
Dear bashful_fruit, thanks for your feedback. Please rest assured that we are actively working on a new version of the app that will address these issues and make it possible to access your data more reliably. We greatly appreciate your patience and understanding while we finalize this release. Thanks.
WORST APP EVER
Journal works really bad
The planner works OK; room for improvement, but it is OK.
The Journal… works terrible. The App crashes really often (and need to close and open again. It is imposible to use one of your photos as a daily background (they are usually not founded; sometimes the most recents photos are captured if you are lucky). Also, if you are lucky, you can upload one photo you took this day to add to your section “add a picture “. Often the days before the current day turn “white” and you need to restart the App. Habit trackers? Don’t know that exist… Terrible experience… I don’t get la idea: if it is to write something everyday in the journal is ok if that works; but maybe you need to avoid saying that you can “upload pictures” when this clearly doesn’t work; or track habits … in a nonexistent system for that… And overall and more important the App doesn’t crash continuously. Frustrating (and no useful ) experience 😖😠😩
Update
Response from developer
Dear Лесик, thanks for your feedback. Please rest assured that we are actively working on a new version of the app that will address these issues and make it possible to access your data more reliably. We greatly appreciate your patience and understanding while we finalize this release. Thanks
Lovely
7 MONTHS WAITING FOR MOLESKINE DEVELOPER TO RESPOND ON ALL MY LOST INFORMATION DUE TO THE APP UPDATE
It has been 7 MONTHS since the new "journal" update launched and 7 MONTHS of me unable to access all my information that took me 5 years to create and enter in Journey Life Planner app.
I have been trying to retrieve my information for the past 7 MONTHS and haven't been able to, there is clear response from your team regarding when I am going to be able to access all my information, I have been paying the premium version of this app since Summer 2020 and it's unacceptable and insane that now all my information cant be seen nor access on my endx
This has been driving me insane because all my routines, finances, home expenses, expense reports, future goals, schedules, calendar, etc etc etg everything was entered in this app, and now i cant believe I am not getting any answers from the developer, nor information on future updates.
All I get is 10% loading for hours, days and weeks, and nothing loads on the "Your Data from Journey" portion, it just doesnt work.
I truly need help from someone or if there is an online database where I can just access all my information and download it to use in other apps that are more reliable.
Please, please, please let me know at your earliest convenience, I would like to use all this information to reorganize myself for the upcoming year, I have been I have lost so much important information entered in your app and the least you can do for a customer that has been loyal for 5 years, is give me my information back or allow me to retrieve it.
