Version
Response from developer
Dear Laudhoo, Thank you for your feedback, the first-generation Smart Pen is over 10 years old and is based on legacy technology that is unfortunately not compatible with our new platform. To help customers continue using the Smart Writing System, we have offered you a 50% discount on a compatible Smart Pen as a goodwill solution to facilitate the transition. If you need any further assistance, please don't hesitate to contact us. We will be happy to help. Thanks.
Doesn’t work
This does work in the Neo Studio app but I don’t want to use that app.
Don’t get this app or the smart pen.
Update following developer comment: I contacted support immediately, they said they were looking into my issue and I have not heard back since. I have moved on to Neo Studio 2 as that app actually works.
Update following additional developer comment: Too little too late.
Doesn’t work
This does work in the Neo Studio app but I don’t want to use that app.
Don’t get this app or the smart pen.
Update following developer comment: I contacted support immediately, they said they were looking into my issue and I have not heard back since. I have moved on to Neo Studio 2 as that app actually works.
Stylo plus prit en charge
Response from developer
Dear Branddany, Thank you for your feedback, the first-generation Smart Pen is over 10 years old and is based on legacy technology that is unfortunately not compatible with our new platform. To help customers continue using the Smart Writing System, we have offered you a 50% discount on a compatible Smart Pen as a goodwill solution to facilitate the transition. If you need any further assistance, please don't hesitate to contact us. We will be happy to help. Thanks.
Doesn’t work
This does work in the Neo Studio app but I don’t want to use that app.
Don’t get this app or the smart pen.
