Better But Still Needs Work
The most recent version has improved. Digital transcription very dependent on handwriting. Integrations with Apple Calendar and Reminders leaves a lot to be desired. Tags can be applied but they do not show up on the page in the app and cannot be applied to a specific section of the notes on a page. Hope they continue to make improvements.
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Vaporware
Update Aug 5 2025
I’m happy to report I’ve been able to add stars to my review. The new version of Notebooks, after some growing pains, supports the features I had when o bought my smart pen 2 years ago. Sync works, transcription is good even for my chicken scratch, and I’m beginning to see value again in my investment in the Moleskine Smart system.
Update OCT 22 2025
I can’t express my disappointment enough. There was a silent decision to disable sync in Jan 2025 while working on a new improved version. So far I’ve been given 4 release dates. June of 25, Sept of 25, Oct of 25, and now in a response to someone else’s comments, Nov of 25. 10 months without sync to their server, and no end in site. I purchased this and one of the key features was sync between my iPhone and iPad. I paid a premium price for what I assumed was a premium device and service. What a let down.
UPDATE July 3 2025
I’ve had to remove some stars. Several months ago, my sync stoped working. I was told at the time that they were working on a new version, and turned off the sync servers to get ready for the new product, and it would be ready “hopefully by June”
I’m disappointed that users weren’t notified that sync would be disabled for an extended time, and that there is no updated timeline for the new version. I understand there are often delays in software development, but the overall lack of communication leaves a lot to be desired. Especially when cross device sync was a key feature Moleskine announced for this product.
**original review**
I purchased a competitor’s product last summer. I had an issue and contacted support, and no response to multiple inquiries over a couple of weeks time.
I decided to purchase the Moleskine Smart system as a smart notebook is helpful in my work, and it lives up to its promise. I did have a minor issue which I’ve reported to their support, and got a timely and helpful response. I wish I bought this system in the first place.
I’m happy to report I’ve been able to add stars to my review. The new version of Notebooks, after some growing pains, supports the features I had when o bought my smart pen 2 years ago. Sync works, transcription is good even for my chicken scratch, and I’m beginning to see value again in my investment in the Moleskine Smart system.
Update OCT 22 2025
I can’t express my disappointment enough. There was a silent decision to disable sync in Jan 2025 while working on a new improved version. So far I’ve been given 4 release dates. June of 25, Sept of 25, Oct of 25, and now in a response to someone else’s comments, Nov of 25. 10 months without sync to their server, and no end in site. I purchased this and one of the key features was sync between my iPhone and iPad. I paid a premium price for what I assumed was a premium device and service. What a let down.
UPDATE July 3 2025
I’ve had to remove some stars. Several months ago, my sync stoped working. I was told at the time that they were working on a new version, and turned off the sync servers to get ready for the new product, and it would be ready “hopefully by June”
I’m disappointed that users weren’t notified that sync would be disabled for an extended time, and that there is no updated timeline for the new version. I understand there are often delays in software development, but the overall lack of communication leaves a lot to be desired. Especially when cross device sync was a key feature Moleskine announced for this product.
**original review**
I purchased a competitor’s product last summer. I had an issue and contacted support, and no response to multiple inquiries over a couple of weeks time.
I decided to purchase the Moleskine Smart system as a smart notebook is helpful in my work, and it lives up to its promise. I did have a minor issue which I’ve reported to their support, and got a timely and helpful response. I wish I bought this system in the first place.
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Moleskin pen no longer supported
I have had the moleskin pen for years . I had to update my Notes and now informed that my pen is no longer supported. I have to buy a new pen to use my notebooks. My current pen is functioning fine. Why must I buy a new pen? And the new version pen is not available for purchase. True business inefficiency. The excuse I have received from Moleskin is that the previous pen is 10 years old. Be clear: App was updated to eliminate the pen. The pen is based on Neo-pen and paper technology. This was an absurd attempt by a mediocre company to sell an over priced pen. Do not contact me again. Minus one star.
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Mandatory purchase of new pen
Due to the recent update, my current pen is useless. Support is abysmal.
New Moleskine Notebooks app is unusable
The original Moleskine Notes and its successor M+ Notes both worked well. They connected to the pen and updated reasonably quickly. It was relatively easy to find a date or page.
The new version keeps telling me I have multiple versions of my notebooks and asks me which one I want to keep. For example I have one notebook labeled 2026, but a message pops up whenever I use the pen, i.e. write a word—pop up, do I want to make this my default notebook and archive the others?—write a second word—pop up, do I want to make this my default notebook and archive the others?—write a third word, same pop up. Seriously annoying.
The new app doesn’t completely update. Many pages are blank or contain only a small portion of the content that is in the paper notebook. There doesn’t seem to be any way to go back to the old app and retrieve everything that the pen wrote.
Very disappointed. Would rate it a zero if I could.
The new version keeps telling me I have multiple versions of my notebooks and asks me which one I want to keep. For example I have one notebook labeled 2026, but a message pops up whenever I use the pen, i.e. write a word—pop up, do I want to make this my default notebook and archive the others?—write a second word—pop up, do I want to make this my default notebook and archive the others?—write a third word, same pop up. Seriously annoying.
The new app doesn’t completely update. Many pages are blank or contain only a small portion of the content that is in the paper notebook. There doesn’t seem to be any way to go back to the old app and retrieve everything that the pen wrote.
Very disappointed. Would rate it a zero if I could.
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