Professional and Very Affordable Service
My cat and I greatly appreciate this convenient app!
Response from developer
Hello! So glad that you found our app and service helpful! So happy that we were there to help you out! Appreciate your kind words, we will work hard because of this!
非常及時又專業的線上問診
幫我回覆的是蔣醫生，醫生回覆快而且非常專業，細心有耐心的回覆真的我感覺很安心！
雖然有問診費但是一定是比自己google得到的答案更專業👍
Response from developer
Hi Lyddico，謝謝您的推薦跟反饋🥹很開心可以幫助到海內外的家長與毛孩！
Great and prompt response
Response from developer
Dear Sandy, glad that you found Dr. Jiang’s service was helpful! Appreciate your support and feedback allowing us to keep enhancing our product and service for many pet parents around the world!
Grateful for Dr. Jiang and the app!
My dog recently got sick- she was vomiting having diarrhea that later worsen- but she was energetic that we weren’t sure if it’s something we need to take her to our vet just yet especially when it’s the weekend and only emergency would be available at the time; when google search no longer satisfy me as an anxious pet parent, I thought of trying the consultation service from this app.
It’s relatively easy to use and I was quickly connected with Dr. Jiang who provided a very detailed response that explained possible cause of the sickness and care instructions as well as things to watch out/observe on my pet for the development of the sickness. We ended up bringing her to emergency vet and was able to go with some knowledge after consulting Dr. Jiang. We are beyond grateful for him!
從來不寫review的我認為這次一定要好好的留下感想：非常感謝蔣醫生及團隊做了這款app，對於在不確定是否需要馬上就醫的情況提供了好多幫助- 專業的建議，快速的回覆都讓人感到非常安心。需注意的是這是線上諮詢，需要看醫生的時候還是要立刻去。蔣醫生的診斷與對病症的解釋讓我能即時的判斷什麼時候需要就醫，也讓我對這次狗狗的病有正確的照護知識。極力推薦任何毛爸媽都擁有！尤其是像我一樣在海外的！謝謝蔣醫生🙏🙏🙏
Response from developer
Betty8514122 您好， 謝謝您對Moment的回饋與鼓勵，我們會持續優化服務體驗，也希望能夠幫助到更多有需要的毛孩家長們！
Excellent app for people looking advised from a professional veterinarian
One suggestion is that allowing users to upload not only image files but also audio and/or PDF files that Vet can review it before the consultation is suggested. After all, the limitation of 3 image files restraints the capability to fully depict medical histories to Vet.
Highly recommend.
Response from developer
Hi JLHORNG, Thanks for your time and sharing. We’re truly encouraged by your recognition of the Moment’s expert and service, also glad to know you feel well supported through this TeleAdvise. For your suggestion, regarding the uploading format and limitation issue, we will take it into consideration and discuss with the team how to make it implemented in the near future. Thank you.
感謝蔣醫師
Response from developer
1@對 您好：謝謝您的回饋與支持，團隊會持續努力讓服務和體驗更加順暢。再次謝謝您。
永遠感激moment! 感謝蔣醫師
Response from developer
Amanda 您好： 我們也很欣慰Moment的專家在你的毛孩生病時成為你可信任的助力，希望狗狗盡快恢復健康，祝福你們一切順利。
