Good but can be better
It s a good idea but I need to update an app each 3 weeks, an updating takes usually lots of time that makes me uncomfortable to use the app.
Response from developer
Hi, Indeed there were frequent recent updates to enhance the experience, we have reduced the frequency of updates since then. We hope you keep using the app and if you enjoy if, feel free to update the rating! Cheers, The Monapass Support team
Everyday user
Uploaded the update and it’s working even worse than earlier today. Couldn’t open it at all for travelling, paid with my Credit card.
Good app, but Apple Pay integration missing
I only used this app for a day while in Monaco and it worked fine as I was able to purchase a bus pass without hassle. However, paying for the same was tedious as I had to manually enter card details. Integrating with Apple Pay would make things much easier for the users.
Very low quality
For example it is very hard if not impossible to change payment card. So frustrating.
Outdated and buggy
Impossible to add a card, the app goes into a « wrong password » loop. Worse, it locks you out after 6 logins, a security practice from the 90s no one implements anymore. It’s unintuitive, complex to use and doesn’t even support Apple Pay.
The 2000s called and want their application back.
Waste of government money, poor execution and no quality control. Welcome to Monaco.
The 2000s called and want their application back.
Waste of government money, poor execution and no quality control. Welcome to Monaco.
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Works as intended
Was able to buy a pass, then board the Monaco bus. Would love if they could add Apple Pay, but other then that, no complaints.
Terrible…Very Buggy not worth the time
As a developer myself this is a disgrace to the App Store. When it works the functionality is there, however it is so clunky and scarcely works that this app has cost me far more than just paying cash at every available time. I highly recommend that they up their game and sort out this rubbish app.
Embarrassing excuse for app
App works around 20% of the time. Payment system and interface appear suited for iPhone 3. Would love to find out what connections lead to this contract from MC government
Response from developer
Hi, Thanks for your message. We have done many improvements since last Summer. In case an issue persists, please email us at contact@monapass.gouv.mc and we will be happy to help :) Cheers, The Monapass Support Team
