Expensive
Moon pay fees higher then bitcoin network fees. So your charged twice for one transaction. And it’s awful slow. 25min to touch down in wallet
Update UI
Die App wird von Update zu Update unübersichtlicher. Keine Ahnung wie man auf die Idee kommen kann, das Interface so aussehen zu lassen. Vorher war alles gut..
Response from developer
Hey there, We’re sorry the updated interface feels less clear and harder to navigate than before. We appreciate your honest feedback and encourage you to share more details with our team: https://support.moonpay.com
Rpasion
I got a text that I need to download moonpay from Transak payment in order for me to get the money 9500 that I applied for a loan I don’t remember applying for the loan. Anyway I listen and I did and told me to install my debit card and I did, to my surprise I got tons of charges without my permission and promised for refund after they took all my money. Want me to download PayPal so that they can refund me through PayPal. I said no , if you took out from my bank card you can do refund me through there. I had to close that account. I lost my money It’s a big scam .
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Response from developer
Hello, We’re sorry this happened. Please contact your bank or card provider immediately to report the unauthorized charges. Also share the text message and transaction details with our support team for review: https://support.moonpay.com
Stay away
Trying to sell and receive my money but the app is asking for personal details such as an Id. The funny thing is that when it was for them to get my money they didn’t ask for anything!
Response from developer
Thanks for your feedback, We understand your frustration about being asked for identification when trying to sell and receive your money. Please contact our support team so they can review your situation and provide accurate guidance: https://support.moonpay.com
Love it
I’ll gladly give a MoonPay 5% instead of allowing the other exchanges to freeze your account for no valid reason. Especially when the end goal is 5000%!!
