i accidentally provided outdated ID of mine that was issued by government and wont restore my accoun
planned to use this app for localpay and when i made moonpay account via localpay i accidently submitted an outdated ID since my updated looks almost identical to the one i submitted. tried asking support to remove restrictions so i can resubmit my correct updated ID but they said they wont be able too as my account was “permanently” disabled for “violating TOC” when i did legit human mistake. good job for stopping more legitimate users from using this app!! This app shouldve explain why verification was not successful and allow user to submit correct information instead of automatically disabling accounts when they plan to use it for legit use!! 👎👎👎
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Wwhosdiswoman
They are scam
I can’t believe wht I have experience today I bought crypto and I want to withdraw I did everything I can but they won’t let me withdraw everyone should stay away from them am sue them soon I have all my evidence
SSmyth777
Einfach nur schlecht
10 Minuten benutzt und zwei Crashes und das bei einer App, die mit Geld zu tun hat. Unglaublich.
SSilberfalke
Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise
I just got here and it reminds me of one of the greatest expert I have seen in my life who I also met through the review of a stranger when i almost lost my funds, it happen that someone I met online few months ago deceived me into investing in an online cryptocurrency platform. my first three investments was successful but / never knew it was a trap, I then decided to invest bigger amount to make massive profits, when my investment was over, it was time to take my profits, I was told to pay a fee, l paid it because I felt my profit was enough to cover it up, but I was wrong, I never realised that these are scammers till | lost all my funds, i even has to borrow, long story cut short I lost over $915k in the company, contacted the person that referred me but she never replied which, the whole situation got me really depressed to some extent. I started looking for solutions and that's when I got into looking out for a genius expert team who could be of help, Luckily enough came across (ForensicRecovery01@ gMailcom) from an online review, 1 messaged him through his email and I explained everything that happened to him and he assured me to be of help. he assured me to be of help. I trusted him even that moment | was vulnerable, he requested for my wallet for transfer of my lost money and he did get all my lost funds back with ease. Thank you!
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MLMicheal Linkong
SCAM. THEY STEAL YOUR MONEY!
I bought $360 worth of Bitcoin, and my account was deleted shortly after. I created a new account with the same email and spent 4 HOURS trying every possible way to contact support. When I finally reached an agent, they just told me to wait for an email, only to later say they couldn’t do anything and restrict my account. My Bitcoin is still in the wallet, but I can’t access it because I never had the chance to set up a passkey before my account was deleted.
It’s absolutely ridiculous they don’t do anything about it and don’t even try to do anything about it.
LOOK AT THEIR REPLY. They didn’t give me a case #, and now they gave out the most bland response ever. They essentially want me to redo everything. I already reported them to my bank. I truly hope I get my money back from this scammers.
It’s absolutely ridiculous they don’t do anything about it and don’t even try to do anything about it.
LOOK AT THEIR REPLY. They didn’t give me a case #, and now they gave out the most bland response ever. They essentially want me to redo everything. I already reported them to my bank. I truly hope I get my money back from this scammers.
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DMdavid mesal
Response from developer
Hello, We’re sorry you’re still unable to access your Bitcoin after spending so much time seeking help. Please follow up at https://support.moonpay.com with your existing case reference so our team can review your account access concerns.
