Moonpig User Reviews

Customer Experience

Positive experience54.1% of reviews
Neutral6.7% of reviews
Negative experience39.3% of reviews

~ Based on 899 written reviews from the US App Store.

What users say

Is Moonpig Safe?

Moonpig: Birthday Cards appears safe based on user ratings. AppsHunter Safety Score for Moonpig is 96/100.

This assessment is based on 7,217 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.6% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 7,217 App Store ratings for Moonpig.

Is Moonpig Legit?

Moonpig: Birthday Cards appears to be a legitimate app. AppsHunter Legitimacy Score for Moonpig is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Tina Chappell (Mrs)

Very pleased with moon pig reminds me of birthdays and all my family love my cards because they are soo personal

Review of Moonpig

Very efficient service with no problems.

Cards

Nice to know I can send round the world with no problems

Anniversary card

It arrived very bent, very disappointing as not happened before. It is for my daughters 1st wedding anniversary as a keepsake but looks very creased at the top where was bent in post?

Delivery very poor

I ordered a lovely card and a bunch of flowers from Moonpig. The card was delivered by Royal Mail with no problems. The flowers were delivered by DPD and I use the term delivered loosely, the delivery person couldn’t be bothered to walk the twenty paces to my front door to deliver the flowers, instead they chose to lift the lid to my dustbin, put the flowers on top of my rubbish bags and close the lid. I will not be ordering any extras from Moonpig from now on.
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Birthday to my sister

My sister loved the flowers, she sent pictures and they were beautiful! I would recommend this to everyone who has family far away! Thank you Moon Pig.👍

Great service, but…

Great to be able to send cards and gifts to Oz from UK. However very frustrating that I couldn’t add two gifts with the card without one of the gifts being sent in a separate delivery (with extra delivery charge @ 17 Aussie dollars).

I tried every combination to be able to send chocs and biscuits with a card and no option worked.
Very frustrating as receiving a gift in two deliveries does not feel special.

Sort this, and your service is great!
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Orders

After ordering 4 cards to get a discount the dam site wiped them all away , chatting with bot couldn’t do anything to resolve the problem, had to wait 24 hours , for a real person, by then I’d forgotten what special words I’d written on the said cards , was told to reorder and they wouldn’t give money back , not seen that , so started again with another 4 cards now they will all get them I hope . Still waiting for my money back , quick to take it but not to return it ,, last time I use this site
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Expensive

I’m finding personalised cards expensive! I will need to review my finances …

Cards

You can find all the cards you want and even make them special with your own photos. Fast delivery.

Kids birthday cards

Great choice of cards and great to really personalise the card your way.

Postage

I have ordered 2 cards going to the same and you pay postage twice!

Easy and Perfect Cards

I just love how simple and straightforward it is to send personalised cards. Thank you !!!

Moonpig gifts and cards

It simply the best way to send cards and gifts. I’ve never had a problem with my cards reaching the people I want to receive them. I love Moonpig

Excellent

Never been let down cards arrive in time .

Unacceptable delivery

I ordered some flowers and a card to be delivered to a very unwell friend. The DPD driver got to the end of her road, saw the road closed sign (diversion around the back) but just left the parcel on the pavement a 100 metres away on a busy road, sent me a photo and said it had been left in the porch! Dreadful service.
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Late card

I ordered a birthday card well in advance for the 16 July, almost a week before the card was due to be delivered. They received it on the 20th. Very disappointed…..

Mr

Top service

June

All way there when you need a card for a special occasion 🥰🥰🥰

Hot site

Great value site easy to use with a range of choices for many occasions