Mosino One

Mosino One

Mosino One

65 ratings
59 reviews
Free

Details

  • Released
  • Updated

Features

Background Location Access

Mosino One screenshot #1 for iPhone
Mosino One screenshot #2 for iPhone
Mosino One screenshot #3 for iPhone
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About

This app provides digital concierge and smart home services for multi-residential buildings, hotels, and communities. It offers resident management, communication tools, issue tracking, and reservations for various amenities. Control smart home devices, order food, and manage visitor passes.

✓Resident, Guest, Owner Management
✓Communication Tools
✓Issue Tracking
✓Food Ordering
✓Smart Home Controls
✓Reservation Modules
✓Visitor Pass Management
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+1

What's New in Mosino One

4.0

October 9, 2026

New updates and improvements for access control and offline keys

User reviews

Doesn’t let me in

I got locked out at 430 am because I thought I had my fob in my pocket but didn’t so I resorted to the app…. Tried 8 times and it said it was working but itdidn’t open the door . Someone was going to elevator and let me in 10 minutes later. Have had this problem a few other times in the past month

Response from developer

Hi, We appreciate your feedback and sorry to hear your experience hasn't been great with the app. Our app depends on the 3rd party access control systems on sites so if something does not work in that system, our app appears to be malfunctioning. It would be greatly appreciated if you could share more information so we can figure out the issue and how we can resolve it that is within our control. Kindly contact us at support@mosinoone.com with your property name. Thank you in advance.

It doesn’t work, like ever

This app has always been slow, clunky, and generally bad. Now it doesn’t work at all. It simply crashes when I try to use it. I got locked out of my home all night.

Updated app is good, support is great

My apartment complex has this for Bluetooth key and I thought the app was the problem. It turns out my apartment complex Onni Fulton Marker was incorrectly creating/resetting keys. The app updates are really good, it’s usable all the time. Also email support if any issues and they can fix a lot of what the apartment complexes mess up.
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Response from developer

Thank you for sharing your experience! We’re glad to hear the recent updates have made the app smooth and reliable for you. While key provisioning is handled by each property, our support team is always here to help when something does not work correctly. We appreciate your patience and your shout‑out, it means a lot to our team.

Would not recommend!

Trash! Always loading and sooo slow!

Response from developer

Hi, We appreciate your feedback and sorry to hear your experience hasn't been great with the app. It would be greatly appreciated if you could share more information so we can figure out the issue and how we can resolve it that is within our control. Kindly contact us at support@mosinoone.com with your property name. Thank you in advance.

This app is so awful

It never works and takes forever to load

Response from developer

Hi, We appreciate your feedback and sorry to hear your experience hasn't been great with the app. It would be greatly appreciated if you could share more information so we can figure out the issue and how we can resolve it that is within our control. Kindly contact us at support@mosinoone.com with your property name. Thank you in advance.

Developer apps

FAQ

What does the Mosino One app do?

Mosino One offers digital concierge and smart home services for multi-residential buildings, hotels, and communities. It facilitates resident management, communication, issue tracking, food ordering, and control of smart home devices.

What are the key features of Mosino One?

Key features include resident/guest/owner management, communication tools, issue tracking, food ordering, smart home controls (door unlocking, climate), reservation modules for amenities, and visitor pass management.

Is Mosino One free to use?

Based on the provided information, the app is listed as free and does not have in-app purchases or ads. However, specific services offered may vary by property.

Who is the target audience for Mosino One?

The app is intended for residents, guests, owners, and managers of multi-residential buildings, hotels, retirement homes, and community clubs looking to enhance their living or guest experience.

What kind of smart home features does it offer?

Smart home controls include remote door unlocking, camera access, climate control, and water sensor monitoring. It also integrates with Mosino Intercom Entry phones for video calling.