Really enjoyed the ring
Do not buy!!!
Lately the app seems buggy, all my years of info has completely disappeared, I am unable to sign in and there is absolutely no support! The phone number is disconnected, the website is all but dead only offering a user manual. They promise to keep app support but there is none to be found. My guess is this new company called Proxy is phasing out this brand completely. I just think it’s rude to do so with no warning or communication with the customers you acquired with the merger. That looks like bad business Proxy! Feel free to contact me if I am incorrect! Although I am content with my purchase since I was able to get years of use, I would highly NOT recommend purchasing this product now!
Support issue
I’ve been having issues with it for about 6 months, with the ring not capturing all data for the entire day and the battery draining very quickly, in less than the time suggested by the developer.
So I recently contacted the company for support. This was, unfortunately for me, after the 1 year warranty.
They were responsive and tried to be helpful by email in giving me some troubleshooting options, which I followed, but mentioned in each reply that they would not be able to replace my unit due to the 1 yr warranty.
I was over the warranty by 3.5 months, and could not get a real solution to my problem.
Most recently, for 4 days back to back, the ring has not logged any activity whatsoever even at 100% battery charge. This is now at 16 months of wearing it., 4 months past the warranty.
So my recommendation to new owners is to make sure you contact the company right away if you have issues, within the warranty timeframe, because after that, there’s not much they will do for you. And this was not cheap.
A nice idea
It’s a neat idea and when it worked it worked pretty good- but think I will wait before I purchase another Motiv.... needs some tweaking I think.
Improving app or hardware?
Absolutely no improvements in the app even after filling out surveys they send. Like another user posted, why can’t we just manually input my time versus having to drag the bars which is hard to do? Workouts on the app don’t ever load so I’m not even sure why that’s there. Notifications barely work and honestly with all the competition out there, notifications don’t tell me much nor are they motivating me to move.
Eventually I may need to retire this ring although I LOVED it at the beginning. The hardware I get, normal wear and tear since Im wearing to the gym and use weights and machines (it went from matte black to shiny black), but Im just not sure if there is any effort to at least make the app better.
An elegant, stealth-health wearable.
Parenthetically, on my first date with my now fiancee, I noticed she was wearing a grey Motiv. She started to give me what was no doubt a frequently rehearsed explanation. I held up my finger wearing my Motiv. She got wide-eyed and grinned. That's when I first knew we were going to be special. We're getting married in June.
Great activity tracker and ring!
It really does last about three days on one single charge, and does not take very long to charge at all.
The only thing I would remind people as that it is made of titanium and it can’t scratch if you are working out with weights, so cover it and some sort of protective tape if you want to avoid scuffs and scratches.
I’ve put this thing through the “ring-er” and I just love how waterproof and useful it actually is. I don’t have to worry about taking care of it or taking it off when I go to wash my hands or take a shower
Great little fitness ring
I had to return my previous ring because it had a technical problem or something and MOTIV was great at assisting me in this process of exchanging it. I wish they had a phone number so you can speak to somebody but they will respond over email, just don’t expect an immediate response. But I had hardly any issues with it.
The rose gold ring color is nice but a bit dark, I hope they carry more colors in the future. It’s comfortable to wear and the demo ring fitter is a great idea it helps you pick the right size and everyone should definitely do that before you purchase your ring.
The app is useful and displays good info. I’ve never used any other fitness trackers so I cant compare it to others.
Best Product and Support
I played tennis (three to four days, each time two to three hours) and the ring recorded every my bodily pulses, including active minutes, steps, miles, calories, and heart beating. I connected with my iPhone’s Application, and it gave my heart beat with original graphic renderings. Also, it showed my sleeping pattern: it told me my restless minutes.
I strongly recommend the Motiv Ring: it works for tracking all activities. You do not have to remind yourself how to record your pulses. It does for you.
And importantly, the Motiv has the ”Best Customer Service.” They are there to support you. You can trust them.
Married to my ring
I went so far as to match a pair of stacking rings on either side of the black ring. I frequently get asked about the unusual combination, which gives me a chance to taut the ring.
Kudos to the service department for handling any complaint I have had , and replacing my first ring when something went wrong. All in all I am quite pleased with the technology.
I would ask that they add Housework as a choice of activities, instead of using “other”...
Amazing and talkworthy device
First, it is a very convenient and consistent tool for me to measure progress in heart rate, RHR and sleep. It also adequately measures steps.
Second, it’s a conversation starter. I’m sure sometime soon it will be as ubiquitous as other similar devices, but Motiv really got something right by going to the ring configuration. When I show people what it is, they are always fascinated and impressed. It says that I’m tracking and using new technology.
Lastly, I think it integrates with my iPhone in some sort of feedback process to power the ring’s measurements. Not sure; hazarding a guess. Ingenious if true. It’s clever, consistent, useful and talkeorthy.
See for yourself
Exceptional service and quality!
Great product & app!!
App is designed very well, my only suggestions would be to have the app keep track of health stats so that we can monitor our progress over longer periods on time. Also, an online fitness/health community for motiv users would be awesome!
Best investment in my health
Fantastic Product
The app is great! The user interface is friendly, intuitive and handsome. The ways in which Motiv categorizes the data is really insightful, and the step-tracking is great! Bluetooth sync is easy and painless, although there is sadly no way to force-sync from the app. Only from the ring itself. All-in-all, really happy with both the product and the app!!!
Totally in Love ❤️❤️❤️
First Product Review I’ve ever given
Best piece of ‘jewelry’ I’ve ever owned!
Convenient and Easy to use for HR and steps
Motiv is great
The Motiv has been a wonderful tool for me. My personal thanks to the inventors.
One thing though I would love to be able to have the data sync with the Weight Watcher application. I have told fellow members about this ring and that is one of the questions I get Can it sync with Weight Watcher tools? I have to tell them no and it does turn them off to the Motiv ring.
