Motive Driver User Reviews

Name: Motive Driver
Rating: 4.4 (11552 reviews)

Motive Driver

Motive Technologies Inc

💼 Business

📊 Productivity

Customer Experience

Positive experience29.1% of reviews

Neutral10.6% of reviews

Negative experience60.3% of reviews

~ Based on 292 written reviews from the US App Store.

What users say

Summarized from real user reviews of Motive Driver. Based on 12K reviews and a 4.4/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Business app.

Positive things

👍Easy to use
🚀Efficient logging
📈Helpful for compliance
💻Reliable on multiple devices

Negative things

🐛Connectivity issues
🚧Inaccurate speed detection
🔍Lack of visibility on logs sent
🇨🇦Limited functionality for Canadian drivers

Is Motive Driver Safe?

Motive Driver appears safe based on user ratings. AppsHunter Safety Score for Motive Driver is 88/100.

This assessment is based on 11,552 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.7% of ratings point to a safe experience

3.5% of ratings suggest some concerns

10.8% of ratings point to a risky experience

~ Based on 11,552 App Store ratings for Motive Driver.

Is Motive Driver Legit?

Motive Driver appears to be a legitimate app. AppsHunter Legitimacy Score for Motive Driver is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

As if it’s a soul contract

I used Motive for a few years and loved it, I had a super great representative always calling and checking in on what I needed. Then unfortunate circumstances had arrived with out 1 truck company and we went out of business shortly after renewing a 1 year subscription. They will hound you every week day like a blood thirsty vampire for payment. Most professional companies will simply say sorry to hear your situation and end the contract, they refuse to understand anything other than $$$. Up until our loss of everything and the company they would have been 5 Star review

Reply to response. Obviously the response wasn’t well understood, I enjoyed Motive until the lack of understanding that a client that no longer uses or has funding for subscription can’t pay so emailing and calling with hanging up upon answering is rather over the top for a simple subscription that could be cancelled. So greedy it’s unfortunate to have moral business conduct is such a way.

Green monkie

13 days ago

Response from developer

We're sorry to hear that you didn't have a great experience using Motive! Kindly provide your contact information here or please feel free to reach out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you. Thank you! Version 106.0 United States Report a Concern.

Motive Connector

I actually bought a new phone to fix my connectivity issues. It worked in the sense that my phone connected to my logbook. All I have to do every morning is forget the device and then re-pair. I’m lucky, I get to do it through out the day too. Unfortunately it has only been going on for a little over 6 months. I’d rather screw with my logs than drive.

hickorydickorydock...

16 days ago

Never stable

This ELD should definitely be flagged by fmcsa to be permanently removed from being able operate it’s never stable and constantly having to keep uninstalling and reinstalling to get my logs to work properly it’s very frustrating

MigTx

22 days ago

New update sucks

New update makes it so your drive time gets eaten up even when at a standstill, which should be on duty hrs being eaten no drive time. Then gives you a notification “after 5 minutes it will switch to on duty” but also eat those 5 minutes of drive time.Fix this problem !!!

nate1979or

25 days ago

SCAM!!

This is seriously a scam. They are playing games and charging you for stuff you didn’t have. Have the proof right ere.

chips362

a month ago

Terrible update

This easily the worst update they’ve made yet, and that’s saying something. Both drive and cycle clocks are being burnt up because of latest update. After going idle for 5 mins it switches to on duty which it always has. The difference is now that 5 mins you sit continuously stays on drive time instead of reverting back to the moment you stopped. It is also struggling to come off the driveline at all.

I’m going to urge the carrier I’m leased to to shop other options. Motive since changing over from keep trucking has progressively gotten worse.

Thee Craig

a month ago

Ovoid this company (lose money)

Every device you order for your trucks , you will loose about ten days work. If you are new to this company please look for alternatives. You have no idea what you are getting into. This is my honest review.

Travel brain

a month ago

Fix it, please!

Very dumb imbedded AI, I stopped on a official build by state Rest Area parking area and this stup AI marked as unsafe parking. And no way to argue, thanks Good it meters nothing for my job position.

An38894

a month ago

The routers should be obsolete!

They need to get rid of the router the connection from the phone to the obd for the truck should not have a junk processor attached.

Sharp cutting edge

a month ago

Canadian split sleeperberth

June 2026, after all the reviews and complaints over the years, Canadian split sleeperberth is still not working/available.
C’mon guys, it’s not rocket science, just get at it and make it happen !!

Motive user

2 months ago

Response from developer

We’re sorry to hear about your experience with Motive. We’re unable to locate your account to address this. Please email support@gomotive.com with your best number, best time to call, time zone, email address, and a reference to your review, or contact us via chat or call 855-434-3564.

Fix ur problem

After updating the software on my iPhone 17 Pro Max, I’ve been experiencing problems. It’s not as easy to use as before, and there are a lot of unnecessary apps.
Some iPhone 17 Pro Max users have also reported issues after software updates, including lag, connectivity problems, app glitches, and other performance-related complaints. Many of these issues are often addressed in later iOS updates.

Mongolian Prime

2 months ago

Constant Connection Issues

I can’t believe this is even allowed by DOT. It’s horrible and is constantly having issues connecting. Seems like a test run in a BETA version.

Go into an office or truck stop, it may or may not reconnect. When it does the little reset button doesn’t do anything. Gotta unplug wait until the damn battery dies and try again.

I miss our old Omnitracs. They were far more reliable and stable. I haven’t used customer support as I don’t have time in my run to deal with that. And who wants to waste their off time troubleshooting a junky gadget.

I can’t believe a large company like FedEx would mandate this POS.

Aaronuws76

2 months ago

Creepy and ineffective

I’m constantly doing very dangerous stuff while driving an equipped vehicle and only get alerts over nonsense. It’s basically another data collection tool that watches you all day and the creeps in charge of monitoring it watch you for the own weird pleasure. Then decide if and when to mess with your employment. It’s a gross joke

Ooh you’re weird

2 months ago

Needs improvement

Constantly lagging.

PartyG__

2 months ago

Bluetooth interference

When connected to the device via Bluetooth, there is significant interference to any and all other devices connected to the phone.

Deanerono

2 months ago

Response from developer

We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564

Not working, again!

Stops working at Rodgers Pass bc. Kicks my truck number out. Now it’s completely frozen and won’t reboot

Racer Johnny

3 months ago

Response from developer

Sucks

One minute it’s fine on my iPhone. The next time around it lags like an utter B. Garbage

Glock_guy

3 months ago

Great eld been using since 2018

Only issue I have is the way it connects
Obviously I want the lights facing me but so is the cable that powers the unit. It’s well made and works great but who ever designed it clearly isn’t a driver or cares about aesthetics

John9l