Motive Driver Reviews: Is It Legit?

Name: Motive Driver
Rating: 4.38793 (11680 reviews)

Motive Driver

Motive Technologies Inc

💼 Business

📊 Productivity

Customer Experience

Positive experience26.9% of reviews

Neutral9.6% of reviews

Negative experience63.6% of reviews

~ Based on 335 written reviews from the US App Store.

What users say about Motive Driver

Reviews of Motive Driver are mixed: the Business app is rated 4.4/5 from 12K App Store ratings. What users like most: easy to use, efficient logging. Top complaints: connectivity issues, inaccurate speed detection. Summarized from real user reviews.

Positive things

👍Easy to use
🚀Efficient logging
📈Helpful for compliance
💻Reliable on multiple devices

Negative things

🐛Connectivity issues
🚧Inaccurate speed detection
🔍Lack of visibility on logs sent
🇨🇦Limited functionality for Canadian drivers

Is Motive Driver Safe?

Motive Driver appears safe based on user ratings. AppsHunter Safety Score for Motive Driver is 88/100.

This assessment is based on 11,680 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.3% of ratings point to a safe experience

3.5% of ratings suggest some concerns

11.2% of ratings point to a risky experience

~ Based on 11,671 App Store ratings for Motive Driver.

Is Motive Driver Legit?

Motive Driver appears to be a legitimate app. AppsHunter Legitimacy Score for Motive Driver is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

App no longer connects

They updated this app to cloud/cell based connection to the ELD. (Which they finally admitted) When no cell service app is frozen and stuck in driving mode. The next day it decides to fix your log book from previous day. And than u no longer compliant. The worst is that they know these issues exist and yet like to pretend drivers are doing it wrong. Either your app works or it doesn’t. (And it doesn’t). Tech support will contact you when you tell them it still is garbage and than they pretend it’s the first they heard of it. Bottom line is Motive updated to cloud /cell based end of Sept and since then it’s pure garbage, and Motive doesn’t care. They will even respond to this review in a generic fashion pretending they care. Just watch.

IBIt sucks real bad

8 days ago

Malfunctioning constantly

Reporting to FPinnovation The Canadian approval agency . Does not work offline in poor cell service area

M6magoo 68

12 days ago

Response from developer

Thank you for contacting Motive support. We apologize for the inconvenience caused. Please provide your contact details, and our support team will schedule a call back to assist you on this one. .Alternatively, you can contact us by email at support@gomotive.com or by phone at (855) 434-3564. We are open 24/7, we would love to help you out. Thank you.

AirPods problem

Good app the one problem I have with it is if I have my AirPods connected to my phone and the eld there is loads of problems with the AirPods when on a phone call, constantly disconnecting

RRandom!Person!

13 days ago

Response from developer

Developer Response - Oct 19, 2026 Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future!

Connection issues

Worst experience since you disabled the bluetooth connection system.
Bring the split sleeper option for Canadian cycle as all your competitors like Samsara have it.

SSukhDahiya1

13 days ago

Response from developer

We're sorry to hear that you didn't have a great experience using Motive! Kindly provide your contact information here, or please feel free to reach out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you. Thank you.

Motive not currently working properly

I notified my company that the app wasn’t working correctly a couple weeks ago. I sent in screenshots of the problem. It does not log off driving once the vehicle stops.
That was weeks ago with no response. Yesterday it ran me over on drivetime because it didn’t shut down from driving mode. Now, they say they know they have a problem. If they know they have a problem they should be telling the thousands of drivers out there that are using their app and getting charged for drivetime they’re not using by their app. But they haven’t yet. This is not a good company. good companies are transparent and let people know when there is a problem with their software. Before they run into trouble.

Ssocalcruiser

14 days ago

Update ruined the service

It was great until this update. It has absolutely ruined it I will be switching over to another service.

TTrucker.657

14 days ago

Response from developer

Hi, We're sorry to hear that you didn't have a great experience using Motive! This has been forwarded to the relevant team, and they will get back to you. Please feel free to reach out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. Thank you!Acknowledged

Split cycle Canada

The clock doesn’t shows split cycle in Canada. And it shows book in violation.
Every time have to calculate manually.

JJass99140

15 days ago

Response from developer

Customer

I would not recommend this app now because they have played with the app. Now if your don’t manually change your duty status it will but the 5 minutes of stationary time to the drive line

CCghcmhdytmdm

16 days ago

App stuck in Driving mode

I am parked, it's still showing I'm driving. I restart app, still showing I'm driving. I turn off bluetooth while parked, still showing I'm driving. Will not go into stationary to let me change duty status. Just stuck in driving no matter what I do. Used to work fine, with all the same hardware. Only change was a Motive "Update".

Ssystempolicy

16 days ago

need custom time

first thing first thank you devs. great app. can you also please add the ability to add custom timings rather than adding time at the interval of 15 min

Eelijhm

19 days ago

Response from developer

Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future!

It’s just ok.

I run it on an iPhone 13. Some days it does run smoothly others it is extremely laggy and frustrating. I run dedicated so it isn’t do to differing areas of reception. Not terrible mostly okay.

GGlock_guy

19 days ago

Too many bugs

Keeps recording eld-driving even when not driving and then cant do anything about it, customer service Doesn't help. Canceling asap!

TTimm206

20 days ago

Eating driving hours

Doesn’t auto switch from driving to on duty. If you do it manually let say after hour you will have one hour extra recorded driving !!!!
Keep going worse. Bobtailed to mechanic shop. Left truck around 10am. Changed to off duty and took Uber. After 6pm was ready so I picked up my truck around 8pm.
When I opened app it was total mess, driving recorded about 6 min than on duty over 2 hours than driving again than on duty again. I was not given an option to reject all this.
Motive driver is garbage for over a month. Every day have to call to correct my logbook!!!!

Ggruzek369

21 days ago

Headache

Garbage.

PPartyG__

22 days ago

Falsified logs

Steals minutes every stop.

JJJoe Dirte Jr.

22 days ago

Camera inaccurate

Speed limits inaccurate, will flag for seatbelt use if your shirt is close to the same color as your seatbelt. Flags you for hard braking if you hit a pot hole, hard cornering for driving on a winding road, stop sign violation if you follow a posted stop except right turn sign, among many other things. The “AI” is as dumb as it gets.

SSdgugffhhgffhhfdfhuuffvjjff

23 days ago

It suck’s

It used to be good but the last few months I have nothing but problems

IIhatemotive

24 days ago

Driving time

Eating your driving time if don’t put it on Sleeper or On Duty after stopping. Everything was working smoother before. Just stop doing updates

Ssitex1

24 days ago

Eating away at my hours, one stop at a time.

What’s new on the update? Every time i stop, the drive time minutes keep counting down. Before, say I stopped driving to take a quick break, the drive window would remain for a few minutes, usually 5. Back then, I’d just change modes to on or off duty, and my logs would reflect that I’ve been stationary for X amount of time. Now, say I’m stationary for 4 minutes and then select my mode (on, off duty or sleeper) my stationary minutes won’t reflect on my logs. This new update steals minutes from me at every stop.

This should be illegal, because in my eyes it’s a false record of duty status. How is it fine with you guys to let my drive time hours be consumed by 6 minutes during every stop I take if I don’t rush to change my mode asap?

DDaaaaannny

a month ago

Doesn’t work anymore

App keeps cutting in and out of driving and doesn’t register most of the time. You can’t figure out how many hours you have in a day and police are very mad at this app and truckers. I heard something about them switching from satellite to cell service so don’t bother getting this app or their products until they switch back to the old system that actually worked because it doesn’t work anymore

Ssobagdgjkgvgdxj

a month ago

Response from developer

We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564