Sucks so hard
Constantly disconnects I go to change my status after driving four hours and it still shows that I’ve been on duty the entire time. One of the worse HOS apps I’ve ever had to use.
The worst ELD app there is
Unbelievable unreliable will not stay connected when you turn off the engine. Disconnect while driving. The pre-trip category is like you rebuilding a truck. You have to put your truck number in every time it gets disconnected or when you log out and have to log back in although we drive the same truck every day. It’s just not a good investment for anybody nevertheless the trucking industry. I cannot give it any stars unless it’s minus stars.
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Does not support multi-connection Bluetooth.
The Motive ELD program does not support Bluetooth multi-connection. When the ELD device is connected to an IOS device, the ELD connection will constantly cause the other connected devices to disconnect and reconnect on a loop. Even when the ELD is “forgotten” from the connected device list, the ELD will still try and brute force connect to the iOS device, disrupting all other Bluetooth connections. Tech team is aware of the situation but don’t care to rectify the problem.
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Response from developer
We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564
Fix it, please!
There is a so-called "sandwich" button, I have to press it thousand times before it actually triggers the action, which is very annoying. The artificial intelligence often behaves stupidly. To be fair, (this is the third electronic logbook I’ve used since they became mandatory and) none of them have worked well. But this one is the first to use AI, and it infuriates me that the AI has the authority to judge people.
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Battery hungry
Garbage app.
Even with Background App Refresh turned off, if you don’t force close the app, it drains your phone’s battery. I’ve had my battery drop from 70% to 30% overnight just because the app was left open.
It also doesn’t properly support Canadian sleeper berth rules. It incorrectly shows drivers as being in violation when they are fully compliant. That’s a major issue for anyone operating under Canadian Hours of Service regulations.
Even with Background App Refresh turned off, if you don’t force close the app, it drains your phone’s battery. I’ve had my battery drop from 70% to 30% overnight just because the app was left open.
It also doesn’t properly support Canadian sleeper berth rules. It incorrectly shows drivers as being in violation when they are fully compliant. That’s a major issue for anyone operating under Canadian Hours of Service regulations.
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Response from developer
We're sorry to hear that you didn't have a great experience using Motive! Kindly provide your contact details here so that we can look into this. Or feel free to reach out at support@gomotive.com or call our 24/7 support line at (855) 434-3564 so we can address your concerns and improve your experience. Thank you!
