MOVAhome User Reviews

MOVAhome
MOVAhome
Spacewalker Technology (Suzhou) Co., Ltd

Customer Experience

Positive experience27.6% of reviews
Neutral8.9% of reviews
Negative experience63.5% of reviews

~ Based on 192 written reviews from the US App Store.

Is MOVAhome Safe?

MOVAhome has mixed safety signals based on user ratings. AppsHunter Safety Score for MOVAhome is 63/100.

This assessment is based on 105 user ratings, with an App Store average of 3.1/5.

Safety Analysis

47.6% of ratings point to a safe experience
8.6% of ratings suggest some concerns
43.8% of ratings point to a risky experience

~ Based on 105 App Store ratings for MOVAhome.

Is MOVAhome Legit?

MOVAhome appears to be a legitimate app. AppsHunter Legitimacy Score for MOVAhome is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Lidax ultra 2000

Not bad but wish it didn't disconnect as much as it does on the app when checking. Also the 1.2" trimming is way to far down in the grass. It shows an actual border. Can we get the to come up to 2" then I can use it all the time.

Läuft gut

Läuft ohne Probleme

Dud

Very disappointing as I haven’t even managed to use the app. It doesn’t let you create an account non stop errors.

LOOPING

Create account. I have an account. Make an account. You don’t have an account. But I do have an account. I was in it previously. Provide a security code. It never comes. Literally unusable. And no, I’m happy to give you an email address - but no you don’t need my phone number.

Useless app and difficult to use

Impossible to set no go areas because the app doesn’t accurately map our two bedroom apartment. Impossible to adjust the map. Only use the app to start vacuuming and set suction strength. It’s lucky the vacuum is so good because the app is hopeless.

Looks like a solid vacuum, doesn’t work like one

TL;DR: app and robot vacuum are pretty disappointing

Sign up/onboarding was a disaster.
They disallow emails using plus (+) so if you use Gmail aliases, you cannot with this app. They require you to have a complex password but force you to keep it short without any UX indication so I kept trying with a generic invalid indicator. Default Apple generated ones don’t work so it increases sign up friction.

Their robot spec wise are amazing value especially compared to my existing Roborock. Too bad the software is junk.

UI buttons use faded colors giving off the appearance of a disabled button. Doesn’t have scheduled zone clean up/routines like Roborock. Doesn’t seem to drain the washboard on its own. Overall experience is pretty poor.
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Belle application

L’application est belle et fonctionne parfaitement. Aucun bogue constaté depuis 3 mois d’utilisation.

Look like a scam

Ads in the app almost every time we launch the app. App is cool but could be a lot better. Lots of scam pattern everywhere.

Appli géniale !

Appli super intuitive, hyper facile à prendre en main :). En plus on peut programmer des zones spécifiques en plus des pièces, la fréquence de rinçage et l’intensité de lavage. C’est super, je recommande vivement

I don’t get the hate. This app is decent and has everything that is needed.

There may be better apps, but for those of us coming from Rowenta, this app is quite convenient.

Don’t bother

The app will ask for email and a password so it will send you a code, once you enter the code it will ask you to log in, however it will just go around in circles asking you to log in and it won’t recognise the email and ask you to set up the email, when you set the email and ask it to send the confirmation code to the email it will say that the email already has an account and it will only cycle between sign up and sign in
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Dumb vacuum

The MOVA vacuum robot “forgot” how to enter a room that it has cleaned numerous times.

添加设备失败

加拿大用户,购买MOva产品后下载App添加设备的五个流程都通过了,但是在App里面找不到设备

Ads

First: you have to download the app to use the vacuum. Not great, but acceptable.

Where the app fails is that it will spam your phone at odd hours with ads for marginal “sales” and other advertising junk.

I already paid several hundred for the vacuum. Spare me the ads.

App bugué

J’ai acheté il y a 2 semaines un robot mova V50 ultime pour mon local, jusqu’ici tout allait bien, comme j’étais content j’en ai acheté un 2 eme et là les problèmes commencent, pas moyen de configurer un deuxième aspirateur et le pire c’est que j’ai supprimé le premier pour voir si c’était lui en cause et la impossible de le remettre dans l’application, je me retrouve avec 2 aspirateur robot non fonctionnel !!! Il sont bien connectés à ma box, voyant vert, j’ai essayé de désinstaller l’application, fait un reset sur chaque aspi, j’ai même créé un 2eme compte. Toujours au même point. J’ai envoyé un mail au SAV , toujours pas eu de nouvelles. Donc je déconseille MOVA, j’ai plus qu’à renvoyer leurs appareils pas fini.
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teilweise schlecht ablesbar

ich finde die App soweit ok, man findet was man sucht zwar nicht immer auf Anhieb, nach ein bisschen Suchen geht es aber. Was ich richtig schlecht finde ist der Kontrast der Überschriften wie z. B. das Datum in den Nachrichten. Es gibt mehrere solche Einträge die man schlecht ablesen kann, sowohl in der normalen wie auch in der „Dark“ Variante/Thema
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Impossible de connecter au wifi

Application très mal conçu. L’appareil est neuf . Il me dit qu’il est connecté au reseau mais sur l’application il me met échec. J’ai tout essayé et rien à faire. Quelle perte de temps !

Ads in App

I would not recommend anyone purchase a Mova vacuum at this time. Every time you open the app, there is a pop-up ad. There is no way to turn off the ads.

앱 만족도 최상임

업데이트도 빠르고 직관적이구요

Mova Viax 250 - HW Top Software Schrott

Also dieses Produkt ist absolut nicht zu empfehlen. Nach drei Wochen Benutzung (mäht super) hat sich der Mäher selbständig aus der App verabschiedet. Wenn man ihn aber einmal eingerichtet hat, kann man ihn nicht mehr neu anmelden ohne das Mova im Back End die Verbindung aufhebt. Das ist wohl eine Art Diebstahl Schutz - aber das sollte wohl jeder Verbraucher selber entscheiden können ob er sowas aktivieren möchte oder nicht. Zumal der Support auch nicht zu erreichen ist. Das heisst wenn man Pech hat (zB bei einem Software Update) hat man Elektroschrott im Garten stehen der sich selbst nach einem Factory Reset nicht mehr starten lässt. Wer denkt sich sowas aus - Finger Weg. Hinweis an Mova - diesen Diebstahlschutz vielleicht für den Kunden optional machen???
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