Double Charges
After they refunded the deposit. The drivers app would not process credit card for payment. I pay in cash 3-4 hours later they charge your credit card. Emails & called customer service. Email response is they will investigate. Phone calls they hang up on you! It happened every time even after emails.
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App Doesn’t Work in Rwanda
I have only tried to use the app In Rwanda, maybe it works in other countries. I have never been able to order a ride using the app. The app has too many bugs and is not ready for release. My suggestion: change the app so when you open it, display a message to call 1010. This is the only way I have been able to order a Move Taxi.
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App always has problems
App is always shutting down, now assigning rides, canceling rides in its own or constantly cycling
Not so bad
Many of the reviews are very negative after a few days of use I personally have not experienced an issue. The GPS is not as smooth as other ride share apps I’ve used, but the drivers always found me and I got to the destination for the price marked.
App crashes all the time
I’m not able to use the app since a few weeks. It has been crashing so the time
