Flakey sync of activities
Bad app for competition
Response from developer
Thank you for your feedback. We're sorry to hear that the syncing experience was confusing. We'd appreciate the opportunity to learn more about the specific issue you encountered so we can continue improving the onboarding and connection process. Regarding activity tracking and fairness, challenge organizers can choose from a variety of settings, including whether manual activity entry is allowed. We also provide multiple tools to help reduce inaccurate reporting and support fair competition. If you'd be willing to contact our support team with more details about your experience, we'd be happy to investigate and help.
Complicated interface
Response from developer
Thank you for your feedback. We're sorry to hear you found the app difficult to navigate. Over the past several months, we've made significant improvements to simplify the experience and make key features easier to find. We'd love to learn more about what felt confusing or difficult so we can continue improving. If you're willing, please contact our support team and share more details about your experience. Your feedback helps us make the app better for everyone.
Great app
Buggy
Response from developer
Hi. This is not the experience we aim for. Our technical support team is among the best at cracking issues like the one you describe. If you haven't reached out to them, you definitely should. We'd love to have another chance.
