Flakey sync of activities
Bad app for competition
Response from developer
Thank you for your feedback. We're sorry to hear that the syncing experience was confusing. We'd appreciate the opportunity to learn more about the specific issue you encountered so we can continue improving the onboarding and connection process. Regarding activity tracking and fairness, challenge organizers can choose from a variety of settings, including whether manual activity entry is allowed. We also provide multiple tools to help reduce inaccurate reporting and support fair competition. If you'd be willing to contact our support team with more details about your experience, we'd be happy to investigate and help.
Complicated interface
Response from developer
Thank you for your feedback. We're sorry to hear you found the app difficult to navigate. Over the past several months, we've made significant improvements to simplify the experience and make key features easier to find. We'd love to learn more about what felt confusing or difficult so we can continue improving. If you're willing, please contact our support team and share more details about your experience. Your feedback helps us make the app better for everyone.
Great app
Buggy
Response from developer
Hi. This is not the experience we aim for. Our technical support team is among the best at cracking issues like the one you describe. If you haven't reached out to them, you definitely should. We'd love to have another chance.
Amazing
The Challenge integration is terrible
When I tried to join a challenge, everything appeared to be set up correctly, but the app simply wouldn't integrate with it.
As a result, none of my data or results showed up within the challenge.
I tried everything I could think of, but it just doesn't work.
It's extremely frustrating because the app might otherwise be quite good, I'll never know, since I ended up deleting it.
Response from developer
We're sorry for your unsatisfactory experience. Our support team is great and fixing these sorts of issues that occasionally come up. Were you able to work with them?
Super aplikacja
Global step count
Good One
Fun
Stopped tracking
Response from developer
Thanks for reporting this. That definitely should not happen. What were you using to track your steps? Our Knowledge Base and support team are always available to help fix this for you, and all of your missing steps are easily recovered. We appreciate you taking the time to leave feedback.
Nice
Excelente
Sztos
RTO
Not tracking my steps
Have to update each tab manually
Competition friendly
Neither leaderboard is accurate
Hugely disappointing as we are live
