Car rental in Hawaii
Response from developer
Hello! We really appreciate the shoutout! It’s fantastic to hear that our process kept things simple and budget-friendly for you. Thank you for recommending us!
Convenient and it worked
Response from developer
Hello! Thank you so much for the feedback! We’re thrilled to hear your Maui trip went smoothly and that we could help you save on your rental. We hope to assist you in your future travels as well!
Hand off to Budget and lies about terms
Response from developer
Hello Trannon, Thank you for your feedback and for bringing this to our attention. I'm really sorry to hear that you had to wait extra because of it. As a partner, we receive rental instructions directly from the supplier. In some cases, the Fastbreak information is included automatically first in those instructions, and you would have had to scroll down for general instructions. Unfortunately, Budget does not permit Fastbreak access for our customers, and this is a restriction set by them rather than something we can modify on our end. We truly appreciate you notifying us about this issue, as it helps us continue working with our suppliers to improve clarity in the instructions provided to customers.
Inflicted Budget Car Rental on me
Response from developer
Hello! Thank you for choosing Movly. We are sincerely sorry that your experience resulted in a frustrating wait for a vehicle that wasn’t available. We aim to provide a better alternative to traditional rentals, and it’s clear we missed the mark on transparency regarding our fulfillment partners. We take your feedback seriously as we review our partner standards to ensure this doesn't happen again. Please provide your booking number so we can look into this further and make things right.
A bit scary with update
I saw that it was used a lot in Europe, so I proceeded with my rental. Whether it’s there when I arrive, and they know who I am, remains to be seen.
Turns out, everything went fine. The rental was with Budget, so all I had to do was make my way to that desk and the car was waiting. It was a perfectly fine rental and I would use Movly again if it was available.
Response from developer
Hello! We appreciate your detailed review and completely understand your caution when it comes to sharing personal information. We’re happy to hear the app was easy to use and that setup went smoothly. Movly follows strict privacy and data security standards to keep your information protected. We’re confident your pickup experience will go just as well!
