Car rental in Hawaii
Response from developer
Hello! We really appreciate the shoutout! It’s fantastic to hear that our process kept things simple and budget-friendly for you. Thank you for recommending us!
Convenient and it worked
Response from developer
Hello! Thank you so much for the feedback! We’re thrilled to hear your Maui trip went smoothly and that we could help you save on your rental. We hope to assist you in your future travels as well!
Hand off to Budget and lies about terms
Response from developer
Hello Trannon, Thank you for your feedback and for bringing this to our attention. I'm really sorry to hear that you had to wait extra because of it. As a partner, we receive rental instructions directly from the supplier. In some cases, the Fastbreak information is included automatically first in those instructions, and you would have had to scroll down for general instructions. Unfortunately, Budget does not permit Fastbreak access for our customers, and this is a restriction set by them rather than something we can modify on our end. We truly appreciate you notifying us about this issue, as it helps us continue working with our suppliers to improve clarity in the instructions provided to customers.
Inflicted Budget Car Rental on me
Response from developer
Hello! Thank you for choosing Movly. We are sincerely sorry that your experience resulted in a frustrating wait for a vehicle that wasn’t available. We aim to provide a better alternative to traditional rentals, and it’s clear we missed the mark on transparency regarding our fulfillment partners. We take your feedback seriously as we review our partner standards to ensure this doesn't happen again. Please provide your booking number so we can look into this further and make things right.
A bit scary with update
I saw that it was used a lot in Europe, so I proceeded with my rental. Whether it’s there when I arrive, and they know who I am, remains to be seen.
Turns out, everything went fine. The rental was with Budget, so all I had to do was make my way to that desk and the car was waiting. It was a perfectly fine rental and I would use Movly again if it was available.
Response from developer
Hello! We appreciate your detailed review and completely understand your caution when it comes to sharing personal information. We’re happy to hear the app was easy to use and that setup went smoothly. Movly follows strict privacy and data security standards to keep your information protected. We’re confident your pickup experience will go just as well!
First timer
Response from developer
Hello! Thank you for sharing your experience with us. We’re glad to hear that trying Movly was a smooth shift from the higher-priced traditional options, and that the app made booking simple from start to finish. Delivering an effortless, dependable rental experience is exactly what we’re here for. It’s great to know we earned your 5 stars, and we look forward to having you with us again.
Movly - who knew?!
Response from developer
Hello! We really appreciate your feedback! It’s great to hear that we simplified your travel experience and that everything went smoothly from start to finish. We understand trying something new can be a leap of faith, so we’re delighted to hear that we earned your confidence :)
A bit scary
I saw that it was used a lot in Europe, so I proceeded with my rental. Whether it’s there when I arrive, and they know who I am, remains to be seen.
Response from developer
Hello! We appreciate your detailed review and completely understand your caution when it comes to sharing personal information. We’re happy to hear the app was easy to use and that setup went smoothly. Movly follows strict privacy and data security standards to keep your information protected. We’re confident your pickup experience will go just as well!
Experience so far
I didn’t know what agency I had rented from, but the app said to check 60 hours before pick up. Last night I got the alert, I checked the app and I have Budget rental car. I’ll pick up car tomorrow, so far, I’m liking it all :-)
Response from developer
We’re so glad to hear the process has been easy and the app has worked perfectly for you! It’s wonderful that live support went smoothly, that’s exactly the convenience we aim for :) We’re sure your pickup with Budget will go just as well. Thanks for choosing Movly!
Easy and cheaper than most options!
Response from developer
Hello! Thank you so much for sharing your experience with Movly. We’re glad you enjoyed our competitive pricing and the ease of pickup without long lines. Making rentals simple and stress-free is what Movly is all about. We look forward to seeing you again soon.
Well priced and easy to use
Response from developer
Hello! Thanks for the great feedback! We’re glad you found Movly well-priced and easy to use. That balance is exactly what we strive for. Happy to hear you had a great experience, and we hope to see you again soon!
Great customer service
Response from developer
Hello! Thank you for the kind words! We’re so glad Elisabeth was able to help and put your worries to rest. That’s exactly the kind of support we aim to provide. We’ll be sure to pass your thanks along to her! If you ever have more questions, we’ve got you covered. Hope to welcome you back soon!
