Trash
Trash app, trash company, they never let the transport company know when you select “will call”. Constantly left stranded at doctors appointments because this app doesn’t work. The button to call them doesn’t work ever either
App needs more options
I’m all about having a practical and easy way in using apps. This application put everything in a calendar format, but I schedule my doctors appointments 3 to 4 weeks ahead of time. And when I check days before my scheduled appointment and I noticed the doctors changed. It is not the one I inputted, when I scheduled the trip. No one should have access, except the patient, to change doctors names. What’s important is they know who the where the address and plan trip accordingly. I don’t believe anyone should it the change doctor’s name. Also the option to add your address, after you move when it’s not done by your insurance company after request, or the provider of the App after request, should be allowed to be done by the patient or caregiver, scheduling the trip. This would be a real improvement on this.
Show more
Peter Pundt
Your service was unable to secure a ride for me on October 7, forcing me to reschedule my appointment. I have requested another date 11/12, hoping that this will not be the case in the future.
The “READY” button is non existent
I constantly receive notifications saying unscheduled return rides can be booked by simply pressing “READY” button but no such thing exists
Confusing verbiage, constant errors
App says request a ride. It should be clearer on requesting an actual ride or requesting meal reimbursement. Constantly errors out with a code 601. You can only request the ride/mileage reimbursement. Unable to request meals or lodging.
