MTM Link Member

MTM Link Member

by Reveal Management Services, Inc.

9.7K ratings
414 reviews
#108 in free Navigation
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • February 24, 2021
  • September 16, 2026

Features

Background Location Access

MTM Link Member screenshot #1 for iPhone
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MTM Link Member screenshot #10 for iPhone
iphone
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About

Manage your non-emergency transportation needs easily and conveniently. Schedule new rides, view upcoming trips, update contact information, and cancel rides directly through the app.

Manage contact information
View upcoming rides
Cancel rides
Request new rides
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What users say

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+1

What's New in MTM Link Member

4000.20.0

September 16, 2026

Improvements and fixes

Charts

Top Free

📉 108-4

Navigation

This app dropped -4 positions in Navigation chart.

Last updated on September 18, 2026.

User reviews

Thank you

I like the Mtm ride service thank you

Útil

Muy buena aplicación fácil de manejar, gracias a sus creadores!!

Not reliable

I missed three dental appointments the ride never came sad

Not Accurate, Bad Drivers

It always gives difficult times to get a ride with MTM, specially with drivers not speaking English! Drivers always late to get me to the appointments and also they don’t show up at the return picking up, I always have to call to find me a driver back home though I already scheduled the return ride days before the trip date. Drivers are not following road rules, playing loud Spanish or whatever music, jumping on the streets instead of driving, and worst of all is that the app doesn’t allow me to rate the trips, so, they don’t really know what’s going on, Lyft and Taxi drivers with 777-7777 are always the worst, no exceptions, always late and horrible drivers! Cars smell like public dirty bathrooms!

Update: I’m supposed to be picked up at 4:30 PM, no notifications received, and my time is up to be picked up, I called and they informed me that my driver is 41 minutes away!!! So, one hour late schedule?!!!! Really that’s unbelievable and drivers should be aware of time! I’ve reached my appointment very late because the driver was 30 minutes late, and clinic closed in the middle of my session, and returning is one hour late!!! Whose fault is that? Why no one cares about customers time and schedules and why drivers in other states should pick me up if they are one hour far! This is very frustrating, annoying and disturbing and very disrespectful of system and drivers as well! Work on it please!
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MTM App

When i typed in my destination, it did not show up and it has been happening multiple times.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues and frequent sign-outs

Bug

Inability to submit mileage reimbursement through the app

Bug

Trips disappearing from the app or not being properly recorded

Bug

Requested Features

4 requests

Add ability to cancel/reschedule rides from the app

Feature

Improve location tracking and 'I'm here' functionality

Feature

Integrate with calendar and allow scheduling of multiple rides

Feature

Provide more transparency on ride status and driver arrival

Feature

FAQ

What does the MTM Link Member app do?

The app allows health plan eligible members to manage their non-emergency transportation needs. It provides a convenient alternative to calling MTM directly for ride-related information and requests.

What are the key features of the MTM Link Member app?

Key features include the ability to manage your contact information, view details about upcoming rides, cancel rides you no longer need, and request new rides.

Is there a cost to use the MTM Link Member app?

Based on the provided information, the app is free to use. There are no indications of subscription fees or in-app purchases.

Who is the MTM Link Member app for?

This app is designed for health plan eligible members who require non-emergency transportation services. It aims to simplify the process of managing their rides.

How do I request a new ride using the app?

Once you have successfully signed up with your health plan information, you can navigate to the 'Request New Rides' feature within the app to schedule your transportation.