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MTM Link Member

MTM Link Member

by Reveal Management Services, Inc.

11K ratings
459 reviews
#134 in free Navigation
🗺️ Navigation
Free

Details

Released
February 24, 2021
Updated
October 28, 2026

Features

Background Location Access

Developer

Reveal Management Services, Inc.
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MTM Link Member screenshot #1 for iPhone
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MTM Link Member screenshot #10 for iPhone
iphone
ipad
📉no. 134
Charts↘︎
📌Ready
Reviews summary↘︎
⭐459
Reviews↘︎
📝30+ tags
Tags↘︎
❓5 answered
FAQ↘︎
📦~ in 2 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your non-emergency transportation needs easily and conveniently. Schedule new rides, view upcoming trips, update contact information, and cancel rides directly through the app.

✓Manage contact information
✓View upcoming rides
✓Cancel rides
✓Request new rides
Show original description

What users say about MTM Link Member

Reviews of MTM Link Member are mostly negative: the Navigation app is rated 4.6/5 from 11K App Store ratings. What users like most: convenient and easy to use, helpful for those without transportation. Top complaints: frequent app crashes and glitches, incomplete list of providers and facilities. Summarized from real user reviews.

Positive things

  • 🚀Convenient and easy to use
  • 👍Helpful for those without transportation
  • 👍Friendly and accommodating drivers

Negative things

  • 🐛Frequent app crashes and glitches
  • 🔍Incomplete list of providers and facilities
  • ⏱️Slow and unresponsive app performance
  • 🤔Confusing and unintuitive user interface
  • 📞Poor customer support and long wait times
See all reviews
+1

What's New in MTM Link Member

4000.22.0

October 28, 2026

Improvements and fixes

Charts

Top Free

📉 134-6

Navigation

This app dropped -6 positions in Navigation chart.

Last updated on October 31, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Making ride requests

Customer service is horrible ..I don’t know how every time I request a ride I have to call back multiple times to make sure they have the information correct because they don’t. It’s very frustrating and I’ve complained twice already and it’s serving customers properly!!!!!
CSComplains about ride schedule

Regina García

La mejor aplicación
LNLópez nkiuhhtgvbn

Useless

Login doesn’t work. Changing the password only works sometimes. You can ask for a code to be sent to your email but it never comes.
%%!>_==%

Transportation Service

Very good service always punctual to have me at my appointments on time and return home after. Safe and convenient transportation.
JKJamie L. K

Great Service

I’m giving a five star review for MTM I thank this services for helping me get to my destination of doctors appointments. Thanks so very much.
M4MTM 4
See 454 more reviews

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User experience

🐞

Reported Bugs

3 issues

Login issues and frequent sign-outs

Bug

Inability to submit mileage reimbursement through the app

Bug

Trips disappearing from the app or not being properly recorded

Bug
✨

Requested Features

4 requests

Add ability to cancel/reschedule rides from the app

Feature

Improve location tracking and 'I'm here' functionality

Feature

Integrate with calendar and allow scheduling of multiple rides

Feature

Provide more transparency on ride status and driver arrival

Feature

FAQ

What does the MTM Link Member app do?

The app allows health plan eligible members to manage their non-emergency transportation needs. It provides a convenient alternative to calling MTM directly for ride-related information and requests.

What are the key features of the MTM Link Member app?

Key features include the ability to manage your contact information, view details about upcoming rides, cancel rides you no longer need, and request new rides.

Is there a cost to use the MTM Link Member app?

Based on the provided information, the app is free to use. There are no indications of subscription fees or in-app purchases.

Who is the MTM Link Member app for?

This app is designed for health plan eligible members who require non-emergency transportation services. It aims to simplify the process of managing their rides.

How do I request a new ride using the app?

Once you have successfully signed up with your health plan information, you can navigate to the 'Request New Rides' feature within the app to schedule your transportation.