Ugh
I can’t seem to login
Not easily useable
The app requires 3 separate pieces of identification including a account number which is never used by riders and requires phone calls to recover. The date of birth requirement drop downs are weird and not iPhone standard making it tricky for people who are blind and using Voice Over to use, at least the first time. The giant problem with this app is that all of the information is required every single time a person wants to use the app. The screen has a checkbox that is supposed to keep you signed in for 30 days but in doesn’t work and riders need to add all the info every time the app is started. Why no user account with a password that can be saved on the phone? Why is this app so locked down and user unfriendly? Did they beta test it with disabled people? Why did RTC accept this useless frustrating poorly designed turkey? What a mess. Please add user name and passwords, after initial sign in, allow credentials to be saved on the phone, and get rid of the 30 day sign in thing as that is just plain stupid and unnecessary. And please find some nerdy disabled people to beta test as however it is being done now, is failing.
Show more
