MulticulturalCare

The Multicultural Care App keeps you connected with your care team, giving you real-time access to your service information, updates, and support — all in one place. Whether you’re a client or a family member, it’s the simplest way to stay informed and in control of your care. Stay Connected to Your Care View upcoming visits: See your scheduled services in real time, so you always know what’s happening. Request changes or support: Need to update a service or send a message? Do it directly through the app. Send feedback: Share comments or ask questions at any time. Receive instant updates: Get notified about changes to your services through app notifications or SMS. Easy to Use Designed with simplicity in mind, the app is easy for everyone to use — no matter your background or experience with technology. Multicultural Care provides services for people from many cultural backgrounds, and this app supports communication that’s clear, accessible, and convenient. Convenient Communication If you prefer texting, you can also contact our team by SMS. SMS Chat: 0483 935 542 Text to ask a question, request support, or get help quickly — without needing to call. Our team will respond promptly to make sure your needs are met. Peace of Mind for You and Your Family The Multicultural Care App helps you stay informed, avoid missed updates, and know exactly what’s happening with your services. Families can also stay connected and confident that care is running smoothly. Getting Started is Easy Download the Multicultural Care App from the App Store. Log in using your mobile phone number and registration code. Start viewing your services, requesting changes, and receiving notifications instantly. Support When You Need It If you need help using the app or have any questions about your care, our friendly team is ready to help. Phone: (02) 9718 6199 Email: clo@mc.org.au Why Use the App Access your care information anytime, anywhere. Reduce phone calls and waiting times. Communicate easily with your care team. Get real-time notifications and updates. Stay informed and confident about your care. Multicultural Care — Over 30 years of cultural care and connection. The Multicultural Care App is free for all Multicultural Care clients and their family contacts.