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My Support App

My Support App

by integratedliving Australia

0 ratings
4 reviews
💼 Business
Free

Details

Released
April 6, 2018
Updated
July 9, 2026

Features

Developer

hayylo
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About

This app allows aged care service customers and their families to manage and share information about their services. Users can reschedule or request new services, provide feedback, and receive reminders about staff visits. It offers a transparent way to stay informed about care arrangements.

✓Reschedule or request services
✓Provide service feedback
✓Share service dates with family
✓Receive staff visit reminders
✓Review and confirm service schedules
✓Background location for check-ins
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What's New in My Support App

2.3.3

July 9, 2026

My requests feature update Minor bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Intergreated living

I have never been able to load my information on this site.
I always get my partners information which is good because I am his career But I also need my own schedule. Please fix?
MMMazoe Mum

The care is great . The app is too

Update has fixed issues . Good app and service from app support
AApazin

Latest update

Hi. The latest update, the text is way too large for my iPhone, plus the days and dates don’t match. Can we have it back the way it was? Thank you.
SSmokotime

App integrated living

Love that I can see what time my appointments have been scheduled for.
CChrissy3154

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FAQ

How do I activate my My Support App account?

To activate your account, ensure your mobile phone number is registered with the integratedliving Customer Service Center at 1300 782 896. If a family member needs access, provide their mobile number to integratedliving.

Can I still contact integratedliving directly if I use My Support App?

Yes, My Support App is an additional communication channel. You can still contact your Case Manager or the Customer Service Centre at any time.

Does My Support App replace existing contact methods with integratedliving?

No, My Support App does not replace current contact methods. It serves as an easy-to-use application to enhance communication and service management.

What devices is My Support App compatible with?

My Support App is available for iPhone, iPad, and iPod devices.

When was My Support App last updated?

The latest version of My Support App was updated on June 30, 2025.

What is the age rating for My Support App?

My Support App has an age rating of 4+.

Does My Support App use location services?

Yes, My Support App uses background location services to automatically check support workers in when they visit clients in the community. Be aware that continued use of GPS can decrease battery life.

Is My Support App free to use?

Yes, My Support App is free for invited users. All associated costs are covered by the company that invites you to join.