MUSE Loyalty Programme

MUSE Loyalty Programme

Rewards & Experiences

182 ratings
67 reviews
Free

Details

  • Released
  • Updated
  • August 26, 2019
  • September 30, 2026

Features

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About

This app provides access to a curated selection of luxury products, experiences, and content from over 35 fashion, beauty, and lifestyle brands. Users can collect and redeem points on purchases, unlock exclusive rewards and benefits, and enjoy unique experiences.

✓Collect and redeem points
✓Unlock rewards and benefits
✓Access exclusive experiences
✓Digital loyalty card
✓Manage account and view statements
✓Browse and book experiences
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What's New in MUSE Loyalty Programme

3.0.6

September 30, 2026

We’ve updated the MUSE App to enhance your experience. In this update: - The Notification Centre launched, where MUSE communication on offers, experiences & benefits save, all in one place. - The Transactions Page is more user friendly. - Plus, minor bugs fixed.

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User reviews

Poor customer service for Elite Clients

Even though I have submitted the same invoice multiple times, the customer service team says your points should reflect in 24-48 hours. Unfortunately, I have not seen any points being updated in the last two months - extremely disappointed in the customer service department.

مماطلة في حل المشكلة

كنت عميلة راضية عن البرنامج لفترة طويلة ،؟من حوالي 3 أسابيع نزل مستواي فجأة رغم وجود مشتريات، وتواصلت معاهم أكثر من مرة. وعدوا بحل المشكلة أكثر من مرة وما انحلت و اعترفوا إنها صارت لعملاء ثانيين.
المماطلة هذي تأثر على ثقة العميل، وأتمنى يهتمون بحل المشاكل بسرعة

لا يستحق عناء تحميله

لا يتم تسجيل النقاط بعد الشراء

سحبو نقاطي

سحبو ألف ريال كامله وصارلي اكثر من شهر ألاحقهم يحلو المشكله ومافي فايدة خدمة عملاء والواتس آب تحديدا سيئن جداااا حسبي الله عليهم

سيء

تطبيق سيء و لازم شركه ابل تدخل و تحذفه من المتجر مب راضين يحذفون حسابي و النقاط مالها فايده

Developer apps

FAQ

What does the MUSE app do?

The MUSE app is a loyalty program that offers users access to a curated selection of luxury products, experiences, and content from over 35 fashion, beauty, and lifestyle brands. It allows users to collect and redeem points on purchases, unlock exclusive rewards, and enjoy unique experiences.

What are the key features of the MUSE app?

Key features include collecting and redeeming points on purchases both in-store and online, unlocking rewards like free delivery and early access to sales, and enjoying curated experiences across fashion, beauty, and lifestyle. Users can also access their digital card, view statements, and manage their account.

Is the MUSE app free to use?

Yes, the MUSE app is free to download and use. The provided information indicates no cost for the app itself, and it does not mention in-app purchases or ads.

Which brands are included in the MUSE loyalty program?

The app provides access to over 35 fashion, beauty, and lifestyle brands. Some of the mentioned brands include Level Shoes, FACES, Tory Burch, and KENZO.

Where can I use my MUSE loyalty points?

You can collect and redeem points across the region in KSA, UAE, and Kuwait. The app allows for point collection and redemption on purchases made in-store and online with participating brands.