Museo Galileo User Reviews

Customer Experience

Positive experience42.1% of reviews
Neutral5.3% of reviews
Negative experience52.6% of reviews

~ Based on 19 written reviews from the US App Store.

Is Museo Galileo Safe?

Not enough ratings yet to assess Museo Galileo.

Is Museo Galileo Legit?

Museo Galileo appears to be a legitimate app. AppsHunter Legitimacy Score for Museo Galileo is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible

Crashes and stops running. Really frustrated to miss out on the content, which seemed very interesting.

Great museum, terrible app

I spent the first third of my visit to the museum trying to get this buggy app to work. When it did work, the interface was unintuitive and confusing.

Decent

Leaving This review to counter the geezer who doesn’t know how to connect to wifi. App is fine tiny bit janky, but there plenty of good information and links to external recourses and it runs fine.

Unreliable

Our visit to this amazing Museum was severely impacted by this app continually dropping out, had to remove & reinstall. Plus it is difficult to navigate & response time so slow you think it’s frozen. Needs a lot of enhancement!

Worked well for my visit

I almost skipped downloading the app due to the many reviews stating it didn’t work. However, it worked well for me during my visit to the museum today. I feel it really enhanced the experience.

Highly Informative

I wish every museum had this app! It was particularly useful in a science museum as there was lots of extra videos showing how the instruments work and demonstrating scientific principles behind many of the machines and instruments.

It was very easy to follow along while moving through the museum. Very impressed. I’ve been continuing to use this app for entertainment even after returning to the U.K. Recommended 👍
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Needs Updating

The museum is full of interesting exhibits and items, but not enough of them are covered on the audio guide. It has great explanations in English and Italian but the app crashes often. Sometimes buttons and links disappear, leaving you stuck on the same page and having to close and reopen the app. It’s got a lot of good stuff, just not the easiest to use!
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Doesn’t even work

I just get a blank white screen. Error. Piece of junk app! I paid eur10 to get nada.

Great idea, poor implementation

I was excited to use this app to accompany my visit to the museum. But it was a disaster. Frequently hung or crashed on opening. When it did open the navigation was broken. I heard the description of one entry and then there was no way to go back. Very disappointing. I hope they can fix this app for future visitors.
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Terrible app

1. It crashes whenever I switched to the camera app, so I had to start over and find my place every time I wanted to take a photo of something in the museum
2. The audio stops playing when your screen turns off and it doesn’t keep the screen on, so it’s constantly stopping and I have to take my mask off to unlock my phone again.

Please fix, it’s really terrible because of these two things.
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Useful

Full of useful information in both italin and English about most of the things in the museum. 100% recomed if you’re there and want to know more or if you need information on any of the things there for school work.

Pretty good overall

I’ve been on many tours which have audio guides to help people understand what’s in the museum a lot more clearly. However, a common trend I see in these audio guides is the lack of sound quality. They are usually difficult to understand, but this audio guide’s sound quality is top notch. Everything is clear and easy to understand. The only part this app falls short on is the fact that the phone needs to be on to play the audio. Other than that this is a really great audio guide.
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Awesome addition to the museum visit

One of the better companion apps I've see for a museum. Lots of good info on the collection

Slow and buggy

It’s basically just a website. Everything needs to loads and it loads slow. Also frequently with just give you errors until you get lucky one time and it lets you in.

Crashes constantly

IOS 12.1 crashes every other video

Great Museum for historical Science Enthusiasts with Solid app to Boot

Well made app! The audio segments are a good brief length, the rooms within the app are simple to navigate, the app is free, and the information within the app is applicable and informative with options for a more in depth look when you wish to know more. And the app is free plus the Museo supplies free WiFi! - bring ear buds for the best experience.
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Wonderful

Amazing

Total fail

Uploaded but refused to work. Lovely museum but visit wasted without any tour, which in English is available only through this nonfunctioning app.

Great content but terrible app

The content in this app is great, but the app itself is impossible to use. Audio pauses if your phone goes to sleep, then restarts from the beginning when you unlock again. It's not possible to read any of the audio transcripts if you don't have earbuds, even thought the app claims that you can. Difficult to navigate around, and not clear you should click on the headphone icon to hear audio for each item instead of the videos listed below on each page. This really added an unnecessary level of frustration to an otherwise wonderful museum.
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