Charges a subscription fee without consent, shameful.
I’m another user who wanted to quickly buy my daughter a score, it charged me the one time fee and started charging a subscription without my consent through dark patterns.
What a scummy company, you should be ashamed of your deceptive practices. You bring musescore (the OSS notation software) and the music community a bad name.
What a scummy company, you should be ashamed of your deceptive practices. You bring musescore (the OSS notation software) and the music community a bad name.
Show more
Have taken payment even though i cancelled
I signed up for the free trial to download a specific score, cancelled my subscriptions (as they appear to have subscribed me to something I didn’t ask to be subscribed to) straightaway and then took payment anyway. I have requested a refund and been told no as I subscribed and it’s been past the 14 days, never mind the fact I cancelled. So £69.99 has been taken out of my account so one score, which I also had to pay for has cost me a fortune. Absolutely don’t bother with it.
Show more
I have subscription app is erroring out
Do not waste your money upgrading this app. I paid to unlock sheet music, but even after upgrading, the sheets remain completely inaccessible. It is a total bait-and-switch. When I immediately reached out to customer support to get a refund for a service that doesn't even work, they denied my request and said I wasn't eligible. Absolutely unacceptable. Do yourself a favor and stay far away from this app!
Show more
unclear how to turn off auto scroll
where?
Scam
I tried for their free trial. 1 month ago.. unsubscribe they days later they charge me big time and now they charge me again after a month..
Free Trial Trap!!! Beware of this app!!
Do not trust the “free trial”. This app uses deceptive “dark pattern” menus to trick into a hidden $119 annual subscription, followed by an “Pro” charge before “the trial” even starts. I canceled on the same day, only to find that I cancelled only the “renewal”, and I am charged a total of $139 already. Apple’s automated system denies the refund because of how the developers structures their billing. And MuseScore’s support only sends robotic, unhelpful replies refusing to fix it. They are locking users into expensive yearly plans for services they never intended to buy and will never use. A quick search on social media shows that many other users have walked into this exact same trap. STAY AWAY!!
Show more
Premium membership charged without concent (sketchy)
I choose the option to pay for music scores individually instead of signing up for membership. I woke up one morning weeks after not using the app with an unauthorized charged for premium. I like the app but I do
Not like dishonest practices.
Not like dishonest practices.
Sheet music purchase
This site is a rip off. Thought I was buying one sheet of music for autumn leaves and I wound up with a 49.99 charge for a sub subscription that I did not purchase and I can’t figure out how to stop it. I’ve disputed the charge on my credit card.
Yes yes
Friggin awesome man I’m discovering my ability to read music again
Printing
I want to print stuff from the app
Dark UX Pattern
I opened the app because I wanted to read some notation, and I was presented with a screen to subscribe either monthly or annually. I didn’t want to subscribe at this time, but for the life of me I couldn’t figure out how to close out of the screen. The close button was tucked away in the top left corner of the screen — an unintuitive location for a very important button.
I’ll be honest, this has soured my feelings for MuseScore. It’s a nice app with tons of music, but some of the UX choices are questionable. If the dark UX pattern is abandoned, and an obvious, “Maybe next time,” secondary button was added, I would change my rating to 4 stars.
I’ll be honest, this has soured my feelings for MuseScore. It’s a nice app with tons of music, but some of the UX choices are questionable. If the dark UX pattern is abandoned, and an obvious, “Maybe next time,” secondary button was added, I would change my rating to 4 stars.
Show more
steals your money
DO NOT install it steals all your money and will put you in dept, i tried everything i could to get my 150$ back and they won’t let me do not install this app you will get scammed
Nice App
It’s so fun!
Everything is locked behind a subscription
Literally all of the good/official scores are locked behind their subscription, and they don’t make it clear what you’re paying for.
Very good
👍👍👍👍👍👍👍👍👍👍👍👍
Billing
Didn’t cancel my subscription when requested and charged for several more months despite no use
Scam
Signed up for a 7 day free trial and was charged $150 overstating my account.
Harasses you with misleading advertising after you purchase it
I paid good money for a subscription and every time I launch the app, it harasses me with a hard to close scam pattern advertisement.
DO NOT GET APP
Use musescore.org. better instrument quality and actually is paid attention to
Butt bg
It keeps saying I'm playing it in the background when I'm not so it doesn't let me save the song
