Synthesizer Sound
I love MuseScore, just keep getting better!!
I hope the software features and capabilities are enhanced as things progress - please!
Way too many subscriptions
Absolute scam- do NOT download app!!!!
Avaliação
Response from developer
Hello. We want to make it clear that MuseScore continues to provide a substantial selection of material at no cost. Many scores, chord charts, lyrics, and community tools remain fully accessible without any subscription. If you need more information, feel free to reach us at community@mu.se
SCAM
Amazing App! One Question
Rip-Off
Deceptive subscription trap! Canceling on iPhone is not enough
*Note: It appears that if you register your credit card directly on the MuseScore website via a browser, canceling the subscription through your iPhone settings will NOT stop the charges on MuseScore’s end. This seems to be a deliberate "dark pattern" designed to confuse users and keep charging them—essentially a deceptive system.
First, to start with the positive: as someone who recently started music as a hobby, I was amazed by how convenient this app is. I am truly grateful to the creators who upload scores for my favorite songs.
However, the app’s billing system is extremely confusing. Looking at other reviews, it’s clear that many other users have also been charged unexpectedly.
In my case, I bought a few scores at first and loved them, so I signed up for a 1-week free trial. I even set a reminder on my calendar to ensure I canceled on time, and canceled through Apple.
Yet when I recently checked my credit card statement, I discovered two charges: 4,794 JPY on July 14th and 3,599 JPY on April 14th. It seems I was placed on an auto-renewing subscription without realizing it.
I hadn't used the app at all after the first week, so I contacted support to request a refund.
As an exception, they refunded only the 4,794 JPY charge, for which I am grateful. However, they provided no answer or consideration regarding the April charge, despite the fact that I didn't use the service during that period either.
It feels disappointing to be let down by an app related to music I’ve grown to love. I’m sharing my experience so that others don’t fall into the same trap. I will never use this app again.
※注意:おそらくブラウザ等のMuseScore公式サイトでクレジットカードを登録してしまうと、iPhoneの「設定」からサブスクを解約しても、MuseScore側の解約にならないためそのまま課金が続く仕様になっています。いわゆる「ダークパターン(意図的に分かりづらくして解約させない仕組み)」の手法で、非常に悪質だと感じました。
まず、最初に良い点を上げると
私は音楽を趣味として初めて
こんな便利なアプリがあり驚きました。好きな曲を作成してくれるユーザー様には感謝です。
しかし、アプリ自体は課金システムがとても分かりづらく他のレビューを見ても誤って課金してしまったという方がとても多いのも事実だと思います。
私自身も最初に数曲購入して良かったので1週間無料に入りました。そしてカレンダーにも日付を間違えないようにメモをしてアップル経由で解約しました。
しかし、近日クレジットカードの支払いを確認すると7月14日に4,794円、4月14日に3,599円。おそらく自動更新で課金されていました。
私は最初の1週間以外はまったく使用してなく、サポートに返金のリクエストをしました。
例外として返金されたのは4,794円のみ。まずはそこは感謝しています。
しかし、実際利用してない部分もある4月に関しては何の回答もありませんでした。
好きになった音楽に裏切られた気持ちになりましたが、同じ気持ちなる人がいなくなるようにレビューを投稿しました。
私は2度とこのアプリを使用しません。
Response from developer
Hello! For subscription-related matters, please contact us directly so we can check the details of your account. Aydar- Community manager (community@mu.se)
New Update
Edit: after playing around with the new layout, please please PLEASE change it so that when you pause the music, the restart button doesn’t switch spots with the play button. I find myself more than half of the time accidentally pressing it and restarting where I was at.
New update unusable
Awful customer service
Edit: still waiting for my refund it’s been 9 days, I get one email and then I respond and they ignore it. I can only assume they wait for you to forget. Customer service is non existent apart from a token email thanking you for your email each time.
결제
Response from developer
Hello! We’d be happy to help with your subscription question. Reach out to us and we’ll guide you step by step. Aydar- Community manager (community@mu.se)
Id give my money but
Charged after canceling subscription and horrible customer service
I canceled my existing subscription, yet I was later charged an additional $69.99. After weeks of back-and-forth with customer support, I was finally told that I had somehow enrolled in a second annual subscription while purchasing a single score through an Apple private relay email address that I didn’t recognize.
The problem is that I never knowingly signed up for a second subscription, never received any confirmation email, and nothing in either my Apple account or my MuseScore account shows that this second subscription exists. There is still no indication that I have multiple subscriptions, nor is there any apparent way to view, manage, or cancel this alleged second subscription.
Customer support initially responded with generic replies that didn’t address my issue, and once I explained the problem in detail, they eventually stopped responding altogether.
Whether intentional or not, this subscription flow is highly misleading. It appears possible to enroll in a redundant annual subscription while an existing subscription is still active, without any clear warning or confirmation, and then have no practical way to discover or manage that subscription afterward.
I cannot recommend a service whose subscription and customer support experience has been this opaque and difficult to resolve.
Do not use this app Confusing subscription model multiple yearly charges can’t unsubscribe
There are other music apps that are more user friendly
And don’t gouge
If musecsore fixes this problem it would be a wonderful resource, but at this time I do not reccomend
