I have paid twice and the system doesn't recognize it
First I've paid with Paypal, for some subscriptions, then I've downloaded the app and asked for more subscriptions which I paid with apple pay. I've written to support askimg for help and nomanswer. You have my email. what do your payment records say? Confusing and non transparent offerings, beware.
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Response from developer
Hello! For subscription-related matters, please contact us directly so we can check the details of your account. Aydar- Community manager (community@mu.se)
Имеется русский язык ?
Приложение конечно классное, но ооооочень неудобно что нет русского языка, можно как то добавить ?🥲
Спасибо💕
Спасибо💕
Response from developer
Hello! Thank you for your suggestion. We truly appreciate ideas that help us improve MuseScore for composers and performers. Aydar- Community manager (community@mu.se)
Price Locked Every Free Feature
Musescore user for 7 Years now, and i will now stop.
I enjoyed musescore Because i could be able to print Sheets of music for free, as well as transpose easily. Now i have to pay 7.99 Gbp to use these once free features. App has become extremely monetised. 1/10 Bring back free printing.
I enjoyed musescore Because i could be able to print Sheets of music for free, as well as transpose easily. Now i have to pay 7.99 Gbp to use these once free features. App has become extremely monetised. 1/10 Bring back free printing.
Be careful
It’s one of those apps that automatically subscribes to an expensive model. Be careful before buying anything
Payment is a scam
I bought one sheet from it using an old bank account and NEVER signed up any subscription. But when I checked my balance for the first time in six month, my account was charged two $70 payments. Apparently I was charged $70 a quarter for the subscription I never ever signed up for. What’s even more ridiculous is I still have to pay for sheets even with subscription. I’m like wtf??? Cancelling can only be done on the website and is very confusing. I did cancel in the end and have raised a dispute with my bank. DO NOT USE THIS APP IT’S A SCAM!!!
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Trial periods are not free! Zero stars
They bill your card anyway if you sign up for a free trial. Run from this app unless you are sure you want to be paying A LOT for it
Free to use
It’s free to use but I promise you don’t have to buy the subscription. Just use it for free. They will make it seem like you need the subscription but you don’t.
The music is there but like it lies to you so what’s the point.
I’m trying to learn piano, I go App Store, I’m like ok I’ll try this one. Happy that it has free sheet music to look at. Wonderful. Every feature is locked behind paywall besides the free user made sheet music, ok that’s fine I’ll deal with that. Go to try and download a pdf of one of the user made music files expecting it not to work. Hits me with the genuine statement from the company themselves “Download this score or any other from the largest online catalogue transcribed by trusted user community (4.0m scores) for free. This is a premium feature, only available with MuseScore PRO/PRO+”
So like it’s not free then.
Ok.
That was just like the final straw of greed I felt from this app.
It has free sheet music to look at and like it can play it for you.
That be it.
So like it’s not free then.
Ok.
That was just like the final straw of greed I felt from this app.
It has free sheet music to look at and like it can play it for you.
That be it.
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don’t use the thing you download from app store… get it from the musescore website
the app in the apple app store doesn’t seem to be the editor. you can use it to find scores to download - that’s great. What I need/want to do is to create my own scores and edit musescore files I’ve previously created.
I couldn’t find how to do that with the app in the Apple Store for the life of me.
Now that I have the app from the MuseScore site, I’m back in business.
I think that the way to think about this is that the way to think about this is that the app in the Apple Store is a store front to buy sheet music.
If you are creating sheet music, scores, etc…. I was unable to find a way to do that with the Apple store version of the app.
I couldn’t find how to do that with the app in the Apple Store for the life of me.
Now that I have the app from the MuseScore site, I’m back in business.
I think that the way to think about this is that the way to think about this is that the app in the Apple Store is a store front to buy sheet music.
If you are creating sheet music, scores, etc…. I was unable to find a way to do that with the Apple store version of the app.
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I would pay… happily… if it would let me log in
I’ve installed from the App store, I’m prompted to login …I’m trying to use my Apple login… I’m continually rejected. I’m going to try installing just the app without from the musescore website…. wish me luck.
I’ve been a MuseScore user for 10-15 years - it’s great.
I’m hoping that I can get past this “thing” that sits in front of it now…. and… again… I would happily pay
I’ve been a MuseScore user for 10-15 years - it’s great.
I’m hoping that I can get past this “thing” that sits in front of it now…. and… again… I would happily pay
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How awesome it is
It is so good!
Pay for auto scroll???
WHY THE HECK DO I HAVE TO PAY FOR AUTOSCROLL?? SOMETHING THAT WAS FREE NOT LONG AGO?
Human beings don’t work here
I have purchased a score but every time I view it in downloads it requires me to purchase again, I haven’t been able to download it at all. There is 0 customer service and no way to get help from any one.
Beware!!! Misleading purchase options and no tech support
I was looking for sheet music and this app seems to have good reviews. When I downloaded the app there was a 7 day free trial options but also a discounted year long access option that seemed to give access to multiple features including free sheet music. Even though it was over $100, it still seemed ok for free sheet music. When I logged into the app, it's still offering me a free 7 day trial as well as an option to upgrade to a pro plan. When I try to download sheet music, it wants me to pay extra for each download. Apparently all that I got for my original purchase was a course that I didn't want or need. I tried to contact tech support but it's solely AI. None of the options connect you with a real person and none of the options address my problem.
Update: After I wrote this and read their response, I contacted the person that they suggested. They want to see my credit card statement -- that is really sleazy. There should be absolutely no reason for that since they should have my subscription info and clear evidence that I paid already. (Apple also refuses to give a refund.)
Learn from my mistake!!! Horrible customer support. Don't throw away money on this app.
Update: After I wrote this and read their response, I contacted the person that they suggested. They want to see my credit card statement -- that is really sleazy. There should be absolutely no reason for that since they should have my subscription info and clear evidence that I paid already. (Apple also refuses to give a refund.)
Learn from my mistake!!! Horrible customer support. Don't throw away money on this app.
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Response from developer
Hello! For subscription-related matters, please contact us directly so we can check the details of your account. Aydar- Community manager (community@mu.se)
atendimento rápido
reportei um problema, em tres dias resolveram
Response from developer
Hello! We’re sorry to hear the app isn’t working as expected. Please share details about your device and app version so we can investigate. Aydar- Community manager (community@mu.se)
Sneaky Subscription
Great source but watch out or you’ll be paying for subscriptions you didn’t know you signed up for.
Music is good app is clumsy
Find a score you like? Try and transpose easily, good luck. Feedback to the team again, good luck
Thieves.
They will steal your money without your consent. This is a scam. Do not put payment info into this app.
It’s ok
It is an ok try but you have to pay for literally EVERYTHING. I play the flute and there is hardly anything in there for flute.
DO NOT USE
This app is horrible and will take your money. I did not want to be signed up for premium and you signed me up anyway which I do not have the money for. You’ve made it almost impossible to even retrieve the scores that I HAVE ALREADY paid for.
