MWS Admin

MWS Admin is the operations app for Moving With Sam staff and administrators. Run dispatch, bookings, drivers and vehicles from your phone, with the same live data as the MWS Connect web portal. Dispatch Overview • Today’s bookings, completed business, online drivers and business earnings at a glance • Live vehicle status: see how many vehicles are active or offline • Bookings history by status, plus local weather for the day • Quick actions to add a booking, assign drivers or open reports Bookings & Collections • Status overview for any day, with bookings and collections together • Tap a status to see exactly those bookings • Search and filter by status, driver, payment type, vehicle and job type • Add new bookings with a step-by-step form and Google address search for pickup and drop-off • Edit or delete bookings, with automatic rate calculation for business clients • Bulk actions: assign or unassign drivers, change status and reschedule delivery dates for many bookings at once • View the full timeline of each booking Drivers • Add new drivers with personal, work, tax and payment details • View driver profiles, call or message drivers, and see their bookings • Remove drivers who no longer work with you Vehicles • Live list of all vehicles, online or offline • Vehicle details: speed, battery, rating, capacity, driver, limits and schedule • Route trail and map view, and quick access to each vehicle’s bookings Calendar • Monthly calendar with booking counts per day • Jump from any day straight to its bookings Inbox • Real-time chat with drivers, staff and website customers • Send photos and files • Unread counts and read receipts Alerts & Notifications • Instant notifications for new messages and important updates • Tap an alert to open the right conversation Reports • COD Summary, Daily Report and Booking Summary • Driver Summary with search and finished-booking charts • Failed Reasons: why bookings failed, by reason and by driver • Delivery Time Report: early, on-time and late deliveries • Customer Feedback, Staff Report and Capacity Utilization Secure & Simple • Sign in with your MWS staff account • Optional fingerprint or Face ID login • Change your password and manage settings in the app • All data is sent over encrypted connections • Dates follow Australian business time, matching the web portal MWS Admin is for authorised Moving With Sam staff only. Accounts are created by Moving With Sam; there is no public sign-up.