Unprofessional App
Every time, the app asks me to enter my ID again, and there is no proper “Save ID” option. This is very poor user experience and feels highly unprofessional.
Considering the scale and reputation of Adani, it is surprising that such a basic login सुविधा has not been addressed. The app experience genuinely feels like it is still in a testing or primary-stage development phase.
I strongly recommend improving the login and user-experience design.
Considering the scale and reputation of Adani, it is surprising that such a basic login सुविधा has not been addressed. The app experience genuinely feels like it is still in a testing or primary-stage development phase.
I strongly recommend improving the login and user-experience design.
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Regarding PNG connection At Ahmedabad
Complaint Regarding Unattended PNG Connection Application – Applied on 24 March 2026
Dear Adani PNG Team,
I am a resident of Ahmedabad, Gujarat, and I applied for a PNG connection for my first-floor premises on 24 March 2026.
It has now been almost 6 months, but unfortunately, no representative or technician has visited my premises even once, and I have not received any proper call or update regarding the status of my application.
There is already an active PNG connection at the ground floor for my parents. As per my understanding, the new first-floor connection may require a joint connection/extension from the existing main meter at the ground floor. I am ready to complete any required formalities or provide access for inspection.
However, after waiting for almost six months without even a site visit or proper communication, the service experience has been extremely disappointing.
I request Adani PNG to:
1. Check the current status of my application immediately.
2. Arrange a site visit at the earliest.
3. Provide a definite timeline for completing the PNG connection.
I hope this matter will be taken seriously and resolved without any further delay.
Six months without a single site visit or proper update is extremely disappointing and reflects very poorly on the customer service.
Regards,
Dear Adani PNG Team,
I am a resident of Ahmedabad, Gujarat, and I applied for a PNG connection for my first-floor premises on 24 March 2026.
It has now been almost 6 months, but unfortunately, no representative or technician has visited my premises even once, and I have not received any proper call or update regarding the status of my application.
There is already an active PNG connection at the ground floor for my parents. As per my understanding, the new first-floor connection may require a joint connection/extension from the existing main meter at the ground floor. I am ready to complete any required formalities or provide access for inspection.
However, after waiting for almost six months without even a site visit or proper communication, the service experience has been extremely disappointing.
I request Adani PNG to:
1. Check the current status of my application immediately.
2. Arrange a site visit at the earliest.
3. Provide a definite timeline for completing the PNG connection.
I hope this matter will be taken seriously and resolved without any further delay.
Six months without a single site visit or proper update is extremely disappointing and reflects very poorly on the customer service.
Regards,
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Horrible adani gas
Pathetic, i am unable to generate self bill. when i click on it it says something went wrong.. This is happening from past 10 days. if bill will not be paid then this guys will cut my connection. Adani can you please make something useful or are you just interested in making money? Please concentrate on quality too
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No response
I try to pay my bill so many times but enable to pay it due to an error on your app and also try to put my problem on WhatsApp or apps but no any response from your side and finally I paid a lum some amount directly to your account but still not resolved my issue
App crashing at select camera button on self reading
When i try to click
Button on self reading from iphone 17 pro app is crashing. Its working on old iphone 12 pro but on this phone its crashing. Restart!! Resinstall! Relogin everything tried.
On app no option for support for this kind of things. Which is very bad
Button on self reading from iphone 17 pro app is crashing. Its working on old iphone 12 pro but on this phone its crashing. Restart!! Resinstall! Relogin everything tried.
On app no option for support for this kind of things. Which is very bad
