Amp needs improvement
App updates require manually re-saving your FaceTime login, which is inconvenient & inefficient. Additionally, the platform lacks transparency around fees, especially given AMP’s past record of criminal deductions.
If I could give zero stars I would.
This app is useless. It has never worked properly. Sort it out.
Great long term growth
Hi
I’ve been with AMP Super for around 12 years and overall I’m very satisfied. The growth has been strong over the long term, and my experience with the fund has been positive. It has performed well for me and I’m happy with the returns and stability over the years.
I’ve been with AMP Super for around 12 years and overall I’m very satisfied. The growth has been strong over the long term, and my experience with the fund has been positive. It has performed well for me and I’m happy with the returns and stability over the years.
Response from developer
Hi Mahdi, thanks for sharing your feedback with us. We are glad to know about your returns for AMP Super has been pleasing. We request you to please stay tuned for further updates. Thanks, Alice.
Crashes all the time
I just signed up with AMP for home loan and this App is always crashing. It’s not related to my phone having an update as I keep things up-to-date. Constantly having to reset my phone for one app is not cool! AMP you need to fix this.
This is the most unstable banking app!
Pretty frustrating that this app has been down all weekend - and no way to access via phone browser 😟 this isn’t the first time this app just hasn’t worked for a ridiculous period of time.
The app Keep kicking me out
First time transfer my loan to this bank, the system very not stable and reliable
Cant set up
Pretty bad. App loops when it tries to add accounts between add account and security code. Then if you exit there’s no where to add accounts. Closed app to try resolve and asked me to reset pin, doesn’t seem secure. Doesn’t work with Apple passwords. Why do people need a unique username when you have unique email setup as well.
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Poor App design
App won’t even download keeps asking for payment details which are provided but then doesn’t finish downloading.
App does not work
Downloaded the app. Did not work. Would let me register and login, but that’s it. Did not let me add accounts. When I tried putting in a complaint with their NZ based customer service team, the woman focused more on a frustrated swear word I dropped than the fact her company’s app did not work. This is a reflection of the terrible customer service AMP currently provides. They used to be great - now they’re rubbish. So is their app. I regret my home loan with them. Better off with a loan shark than AMP.
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Response from developer
Hi there, thank you for reaching out, and we’re sorry to hear about your experience. To help us look into this further, could you please give us a call on 1300 657 801 at your earliest convenience? Thanks, Alice.
Functional but security risk
AMP only has SMS authentication to secure accounts. I’m sticking with my current banks which use more secure methods such as an Authenticator app and a Passkey.
Amp
App updates require manually re-saving your FaceTime login, which is inconvenient & inefficient. Additionally, the platform lacks transparency around fees, especially given AMP’s past record of criminal deductions.
Avoid
This is the worst bank and the worst app. Do not get sucked in by their rates. You can get better elsewhere anyway. It is not worth your time. Avoid at all costs.
Quick balance option
Not working after IOS upgrade 18.0
Terrible
This has to be the worst app managed and updates ever to be seen
Rubbish
A frustrating app that brings up error messages, poorly supported app also, try another bank
Seems to have improved
Based on the reviews from last year, as someone who has only joined in the last 6 months I’ve found the app great. Sleek and clean, does everything I want. Great work, keep up the good work.
Response from developer
Hi there, it’s great to hear you’ve had a good experience and thank you for your kind words! We’re continually updating the app to help you best manage your finances online, so please keep the feedback coming! Many thanks, Sarah.
Stop forcing the update
I don’t always have time or data
Easy!
It’s a really useful app for banking. Everything in the app is thoughtfully placed and everything works.
Not working
Getting an error message continually now
Correspondence area now disappeared
I have just noticed that the correspondence and letters section has disappeared from the app. How do I now see any letters past and present in the app about my term deposits??
