My AMP User Reviews

My AMP
My AMP
AMP Services Limited

Top reviews

Amp needs improvement

App updates require manually re-saving your FaceTime login, which is inconvenient & inefficient. Additionally, the platform lacks transparency around fees, especially given AMP’s past record of criminal deductions.

If I could give zero stars I would.

This app is useless. It has never worked properly. Sort it out.

Great long term growth

Hi
I’ve been with AMP Super for around 12 years and overall I’m very satisfied. The growth has been strong over the long term, and my experience with the fund has been positive. It has performed well for me and I’m happy with the returns and stability over the years.

Crashes all the time

I just signed up with AMP for home loan and this App is always crashing. It’s not related to my phone having an update as I keep things up-to-date. Constantly having to reset my phone for one app is not cool! AMP you need to fix this.

This is the most unstable banking app!

Pretty frustrating that this app has been down all weekend - and no way to access via phone browser 😟 this isn’t the first time this app just hasn’t worked for a ridiculous period of time.

The app Keep kicking me out

First time transfer my loan to this bank, the system very not stable and reliable

Cant set up

Pretty bad. App loops when it tries to add accounts between add account and security code. Then if you exit there’s no where to add accounts. Closed app to try resolve and asked me to reset pin, doesn’t seem secure. Doesn’t work with Apple passwords. Why do people need a unique username when you have unique email setup as well.
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Poor App design

App won’t even download keeps asking for payment details which are provided but then doesn’t finish downloading.

App does not work

Downloaded the app. Did not work. Would let me register and login, but that’s it. Did not let me add accounts. When I tried putting in a complaint with their NZ based customer service team, the woman focused more on a frustrated swear word I dropped than the fact her company’s app did not work. This is a reflection of the terrible customer service AMP currently provides. They used to be great - now they’re rubbish. So is their app. I regret my home loan with them. Better off with a loan shark than AMP.
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Functional but security risk

AMP only has SMS authentication to secure accounts. I’m sticking with my current banks which use more secure methods such as an Authenticator app and a Passkey.

Amp

App updates require manually re-saving your FaceTime login, which is inconvenient & inefficient. Additionally, the platform lacks transparency around fees, especially given AMP’s past record of criminal deductions.

Avoid

This is the worst bank and the worst app. Do not get sucked in by their rates. You can get better elsewhere anyway. It is not worth your time. Avoid at all costs.

Quick balance option

Not working after IOS upgrade 18.0

Terrible

This has to be the worst app managed and updates ever to be seen

Rubbish

A frustrating app that brings up error messages, poorly supported app also, try another bank

Seems to have improved

Based on the reviews from last year, as someone who has only joined in the last 6 months I’ve found the app great. Sleek and clean, does everything I want. Great work, keep up the good work.

Stop forcing the update

I don’t always have time or data

Easy!

It’s a really useful app for banking. Everything in the app is thoughtfully placed and everything works.

Not working

Getting an error message continually now

Correspondence area now disappeared

I have just noticed that the correspondence and letters section has disappeared from the app. How do I now see any letters past and present in the app about my term deposits??