Mare
This BOQ app is a absolute Nightmare, please someone help us , I have to use it and suffer. Is someone in BOQ bank who can hear me ?!
If you ask why, just install and use , no need any further explanation, easy right?!
If you ask why, just install and use , no need any further explanation, easy right?!
Absolutely pitiful
It would appear there is no upgrade in sight for this ridiculously poor app. Forever freezing, slow to load, and not user friendly in the slightest. Ive been banking with boq for over 25 years and i am about to switch all of my accounts including my business account due to how terrible this app is.
No Face ID login
Horrible app that requires entering customer id and password everytime you login
Garbage
This has to be one of the worst banking apps I've ever seen and had the displeasure of having to use. I'm actually switching banks it's so rubbish.
Update app
The Bank of Queensland Classic app is honestly one of the worst banking apps I’ve used. The interface feels outdated, slow, and clunky compared to most other Australian banking apps. Basic features that should be simple end up taking way longer than they should because the navigation isn’t intuitive.
The app frequently logs you out, loads slowly, and sometimes takes multiple attempts just to check balances or make transfers. For a bank in 2026, the technology feels years behind competitors like CommBank or Up.
Another issue is reliability — there are times when the app struggles to load accounts or displays errors, which is extremely frustrating when you’re trying to manage payments quickly.
Overall, the user experience is poor, the design feels old, and the performance is inconsistent. BOQ seriously needs to invest in improving this app because right now it feels like a major step behind the rest of the banking industry.
The app frequently logs you out, loads slowly, and sometimes takes multiple attempts just to check balances or make transfers. For a bank in 2026, the technology feels years behind competitors like CommBank or Up.
Another issue is reliability — there are times when the app struggles to load accounts or displays errors, which is extremely frustrating when you’re trying to manage payments quickly.
Overall, the user experience is poor, the design feels old, and the performance is inconsistent. BOQ seriously needs to invest in improving this app because right now it feels like a major step behind the rest of the banking industry.
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